← Back to opportunities

ZODIAC Intelligent Customer Team

Ministry of Defence

Buyer Contact Info

Buyer Name: Ministry of Defence

Buyer Address: Bristol, UKK11, United Kingdom

Contact Email: lucy.coulson100@mod.gov.uk

Status
complete
Procedure
limited
Value
3979393.25 GBP
Published
07 Oct 2025, 09:26
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
72224000 - Project management consultancy services
Region
n/a
Awarded To
MASTEK UK Ltd
Official Source
Open Find a Tender

Description

The Intelligent Customer Team (ICT) is responsible for delivering the necessary outputs and artefacts to enable the execution of a future competition.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: The focus is on delivery, scope refinement, solution architecture, and requirements development, but also includes, translation of complex technical problems and decisions, into info graphics and presentations to support approvals and wider stakeholder engagement.

Lot 1 Status: cancelled

Lot 1 Has Options: No

Contracts

Contract Title: ZODIAC Intelligent Customer Team

Awards

Award Title: ZODIAC Intelligent Customer Team

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "062746-2025-715661450-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-163160",
          "name": "MASTEK UK Ltd"
        }
      ],
      "title": "ZODIAC Intelligent Customer Team"
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 1
      }
    ]
  },
  "buyer": {
    "id": "GB-FTS-5483",
    "name": "Ministry of Defence"
  },
  "contracts": [
    {
      "awardID": "062746-2025-715661450-1",
      "dateSigned": "2025-09-22T00:00:00+01:00",
      "id": "062746-2025-715661450-1",
      "status": "active",
      "title": "ZODIAC Intelligent Customer Team",
      "value": {
        "amount": 3979393.25,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-10-07T10:26:24+01:00",
  "id": "062746-2025",
  "initiationType": "tender",
  "language": "en",
  "links": [
    {
      "href": "www.contracts.mod.uk",
      "rel": "canonical"
    }
  ],
  "ocid": "ocds-h6vhtk-05a949",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Bristol",
        "region": "UKK11"
      },
      "contactPoint": {
        "email": "lucy.coulson100@mod.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions",
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Defence",
            "id": "02",
            "scheme": "COFOG"
          }
        ],
        "url": "http://www.contracts.mod.uk"
      },
      "id": "GB-FTS-5483",
      "identifier": {
        "legalName": "Ministry of Defence"
      },
      "name": "Ministry of Defence",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Reading",
        "postalCode": "RG2 6UJ",
        "region": "UKJ1"
      },
      "details": {
        "scale": "large"
      },
      "id": "GB-FTS-163160",
      "identifier": {
        "legalName": "MASTEK UK Ltd"
      },
      "name": "MASTEK UK Ltd",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Bristol",
        "postalCode": "BS34 8JH",
        "streetAddress": "Abbey Wood"
      },
      "id": "GB-FTS-5099",
      "identifier": {
        "legalName": "MOD"
      },
      "name": "MOD",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "Project management consultancy services",
      "id": "72224000",
      "scheme": "CPV"
    },
    "description": "The Intelligent Customer Team (ICT) is responsible for delivering the necessary outputs and artefacts to enable the execution of a future competition.",
    "id": "ocds-h6vhtk-05a949",
    "items": [
      {
        "deliveryAddresses": [
          {
            "region": "UKK11"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        },
        "description": "The focus is on delivery, scope refinement, solution architecture, and requirements development, but also includes, translation of complex technical problems and decisions, into info graphics and presentations to support approvals and wider stakeholder engagement.",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "The Authority has determined that this decision can be awarded on a single source basis in accordance with Regulation 16 of the Defence and Security Public Contract Regulations (DSPCR) 2011 for the following reasons:  \nTechnical Expertise- Mastek UK Ltd possesses the unique technical knowledge of the existing requirement, which is critical for the successful delivery of the Zodiac Managing Agent future competition. The replacement of the existing supplier to continue the existing services would result in disproportional levels of incompatibility with the existing services.",
    "procurementMethodRationaleClassifications": [
      {
        "description": "The procurement falls outside the scope of application of the directive",
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL"
      }
    ],
    "status": "complete",
    "title": "ZODIAC Intelligent Customer Team"
  }
}