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Ticketing and Membership Systems Services 2025

British Film Institute

Buyer Contact Info

Buyer Name: British Film Institute

Buyer Address: 21 STEPHEN STREET, LONDON, UKI31, W1T 1LN, United Kingdom

Contact Name: Vicki Akinosho

Contact Email: vicki.akinosho@bfi.org.uk

Status
active
Procedure
selective
Value
1200000.0 GBP
Gross: 1440000 GBP
Published
06 Oct 2025, 14:41
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
30123100 - Ticket-validation machines
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

This procurement is for the implementation of a ticketing & membership platform and integration with other in-scope systems. This platform is one of BFI’s business critical systems and is used to support a number of different ‘What’s On’ digital services. It is essential that we test the market and ensure that after 15 years, we select a platform fit for 2026 and beyond. The new platform needs to meet user needs who expect an intuitive, efficient, optimised and accessible experience and in line with other seamless experiences they have with other cinemas or venues. It needs to be robust and scalable during peak sales periods (something that has been an issue in the past). The new system will integrate with other services within the wider ecosystem and support the ongoing digital programme experience and content management system workstreams The Contract shall be awarded for 3 years with an option to extend for up to 7 years.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/062598-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: AED 1,200,000

Lot 1 Value (Gross): AED 1,440,000

Lot 1 Contract Start: 2026-09-01T00:00:00+01:00

Lot 1 Contract End: 2029-08-31T23:59:59+01:00

Lot 1 Award Criterion (price): Simple description

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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