CO6092 - CCTV Operators Contract

{
  "buyer": {
    "id": "GB-PPON-PQBL-2673-MVYG",
    "name": "Tower Hamlets"
  },
  "date": "2025-10-06T15:08:37+01:00",
  "id": "062577-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05a8df",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "E1 1BJ",
        "region": "UKI42",
        "streetAddress": "New Town Hall"
      },
      "contactPoint": {
        "email": "morgan.hughes@towerhamlets.gov.uk",
        "name": "Morgan Hughes",
        "telephone": "+447342933523"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "http://www.towerhamlets.gov.uk"
      },
      "id": "GB-PPON-PQBL-2673-MVYG",
      "identifier": {
        "id": "PQBL-2673-MVYG",
        "scheme": "GB-PPON"
      },
      "name": "Tower Hamlets",
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        "buyer"
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  ],
  "tag": [
    "tender"
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  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2026-01-12T23:59:59+00:00"
    },
    "contractTerms": {
      "financialTerms": "The tender documentation contains this information"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "This procurement will provide the Council with a single Contractor to provide CCTV Operators for 24/7 monitoring of the Borough\u2019s CCTV system CCTV for Housing and other third parties, provide ancillary Control Room services including receiving calls regarding noise complaints, telephone response services, alarm monitoring, environmental enforcement, ANPR, key handling etc.\nThe Council\u2019s CCTV system, a statutory service, has recently benefitted from a capital investment of \u00a33.9m with \u00a3895,000 to ensure the CCTV Command and Control Centre has the latest equipment including a bespoke, state of the art LED Video Wall Display Unit capable of monitoring 42 cameras at any time. All 350 street-based cameras have been upgraded from analogue to digital, improving the image quality and zoom function and to help track and catch those suspected of being involved in crime. The network equipment and infrastructure has also been upgraded to support the new cameras. The work has been carried out in phases and was completed in April 2024.The prioritisation of the CCTV Transformation programme with resources fully deployed to support this has meant a lack of sufficient capacity to dedicate to the procurement of the now expired CCTV contracts (CCTV Operators, Fibre \u0026 Network Maintenance \u0026 CCTV System Maintenance).",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2025-10-06T15:08:37+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "062577-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/062577-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-10-31T17:00:00+00:00"
    },
    "id": "CO6092",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Closed circuit television services",
            "id": "92222000",
            "scheme": "CPV"
          },
          {
            "description": "Radio, television, communication, telecommunication and related equipment",
            "id": "32000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKI"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
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        "awardCriteria": {
          "criteria": [
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              "description": "Quality = 60%\nSocial Value = 10%",
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              "type": "price"
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        },
        "contractPeriod": {
          "endDate": "2030-03-29T23:59:59+00:00",
          "startDate": "2026-03-30T00:00:00+01:00"
        },
        "id": "1",
        "selectionCriteria": {
          "criteria": [
            {
              "description": "The legal and financial capacity conditions of participation will be clearly set out in the Invitation to Tender document.",
              "type": "economic"
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            {
              "description": "The technical ability conditions of participation will be clearly set out in the Invitation to Tender document.",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "value": {
          "amount": 3052000,
          "amountGross": 3662400,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "active",
    "submissionMethodDetails": "https://www.londontenders.org/\nAll bidders need to be registered on Proactis/Due North in order to access this opportunity through the London Tenders portal.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
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      ]
    },
    "tenderPeriod": {
      "endDate": "2025-11-07T12:00:00+00:00"
    },
    "title": "CO6092 - CCTV Operators Contract",
    "value": {
      "amount": 3052000,
      "amountGross": 3662400,
      "currency": "GBP"
    }
  }
}