Buyer Name: Home Office
Buyer Address: 2 Marsham Street, London, UK, United Kingdom
Contact Email: ebsa.commercial@homeoffice.gov.uk
Buyer Name: Home Office
Buyer Address: 2 Marsham Street, London, UK, United Kingdom
Contact Email: ebsa.commercial@homeoffice.gov.uk
Background to Requirement EBSA key information EBSA hosts around 250 project teams, 3,000 users, and at least 10 major programmes. Supports the onboarding and integrations for delivery of HMPO, Borders, and Immigration systems including ETA scaling. Supports multiple tenancy in a secure manner that adheres to the security requirements for each programme of work; and Provides service management of the services hosted on EBSA. The existing EBSA Managed Service is being provided by Capgemini. The successful bidder will be required to provide a product centric managed service for an AWS cloud platform. This will involve ensuring optimal performance, security, and cost-efficiency. Responsibilities will include infrastructure platform support, management, monitoring, backup and disaster recovery, compliance, updates, and troubleshooting. The successful bidder will maintain near 24/7 platform availability, implement best practices as per the policy direction of DDaT, and help with cloud strategy, scalability, and resource optimisation for seamless operations.
No linked documents found for this notice.
Lot Description: The Opportunity This procurement will establish a contract for the purchase of Services as described within the published ITT Services Specification. The Contract will be for an Initial Term of four (4) year with an option to extend for an optional one (1) year. The Contract is being offered under the terms of RM6100 Technology Services 3 – Lot 3d, which will govern any resultant contract. The Contracting Authority is managing this procurement in accordance with the Public Contracts Regulations 2015. This is a call off contract and as such the Contracting Authority cannot guarantee volumes of work or minimum revenue/spend commitment under the Contract.
Lot 1 Status: active
Lot 1 Has Options: No
{
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"name": "Home Office"
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"date": "2025-10-03T16:27:07+01:00",
"id": "062299-2025",
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"hasRecurrence": true,
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"hasRenewal": true,
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"status": "active",
"submissionTerms": {
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"mainProcurementCategory": "services",
"participationFees": [
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"procurementMethod": "selective",
"procurementMethodDetails": "Restricted procedure",
"secondStage": {
"invitationDate": "2025-10-20T00:00:00+01:00"
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"selectionCriteria": {
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"description": "1. Non Disclosure Agreement \n2. Conflict of interest forms\n3. (If required) Ethical Wall agreement\nTo be completed and returned prior to launch and issuing of the full ITT pack. \nAll TS3 Lot 3d suppliers will be sent the above documentation via ebsa.commercial@homeoffice.gov.uk with details of deadlines included. \nTo participate, potential suppliers must first be registered on the eSourcing Portal. If you have not yet registered on the e-sourcing portal, please do so at: https://crowncommercialservice.bravosolution.co.uk/web/login.html by following the link \u0027To register click here\u0027.\nPlease note that to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation that you are registering, which would be entering into a contract if invited to do so.\nOnce you are registered, you may submit any feedback or Clarification Questions via the eSourcing Portal. No Clarification Questions or technical support shall be provided from the EBSA mailbox above. Please note that the Authority will share questions and answers with all participants by default.\nFor technical assistance on the use of the e-sourcing portal, please contact the Bravo supplier helpdesk at info@crowncommercial.gov.uk, Phone :0345 410 2222",
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"tenderPeriod": {
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"title": "Environment, Build, Support and Administration (EBSA)"
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