Buyer Name: Crown Commercial Service
Buyer Address: 9th Floor, The Capital, Old Hall Street, Liverpool, UKD72, L3 9PP, United Kingdom
Contact Email: supplier@crowncommercial.gov.uk
Contact Telephone: +44 3454102222
Outsourced Services
Buyer Contact Info
Status
complete
complete
Procedure
open
open
Value
2500000000.0 GBP
2500000000.0 GBP
Published
02 Oct 2025, 08:56
02 Oct 2025, 08:56
Deadline
n/a
n/a
Contract Start
01 Oct 2025, 23:00
01 Oct 2025, 23:00
Contract End
01 Oct 2029, 22:59
01 Oct 2029, 22:59
Category
n/a
n/a
CPV
48490000 - Procurement software package
48490000 - Procurement software package
Region
n/a
n/a
Awarded To
ACCENTURE (UK) LIMITED, ARVATO LIMITED, CAPITA BUSINESS SERVICES LTD, CLEARANSWER CALL CENTRES LIMITED, CONCENTRIX TSC UK LTD, DDC OUTSOURCING SOLUTIONS LIMITED, THE ENERGY SAVING TRUST LIMITED, G4S FACILITIES MANAGEMENT (UK) LIMITED, HINDUJA GLOBAL SOLUTIONS UK LIMITED, HUNTSWOOD CTC LIMITED, KONECTA UK LIMITED, MAXIMUS UK SERVICES LIMITED, NCO EUROPE LIMITED, CHARLES NOVACROFT DIRECT LIMITED, PRICEWATERHOUSECOOPERS LLP, REED IN PARTNERSHIP LIMITED, SERCO LIMITED, SIGMA CONNECTED LTD, FOUNDEVER GB LIMITED, TATA CONSULTANCY SERVICES LIMITED, TELEPERFORMANCE LIMITED, CENTRIC HR LIMITED, CGI IT UK LIMITED, LIBERATA UK LIMITED, NHS Shared Business Services Limited, SOPRA STERIA LIMITED, WIPRO IT SERVICES UK SOCIETAS
ACCENTURE (UK) LIMITED, ARVATO LIMITED, CAPITA BUSINESS SERVICES LTD, CLEARANSWER CALL CENTRES LIMITED, CONCENTRIX TSC UK LTD, DDC OUTSOURCING SOLUTIONS LIMITED, THE ENERGY SAVING TRUST LIMITED, G4S FACILITIES MANAGEMENT (UK) LIMITED, HINDUJA GLOBAL SOLUTIONS UK LIMITED, HUNTSWOOD CTC LIMITED, KONECTA UK LIMITED, MAXIMUS UK SERVICES LIMITED, NCO EUROPE LIMITED, CHARLES NOVACROFT DIRECT LIMITED, PRICEWATERHOUSECOOPERS LLP, REED IN PARTNERSHIP LIMITED, SERCO LIMITED, SIGMA CONNECTED LTD, FOUNDEVER GB LIMITED, TATA CONSULTANCY SERVICES LIMITED, TELEPERFORMANCE LIMITED, CENTRIC HR LIMITED, CGI IT UK LIMITED, LIBERATA UK LIMITED, NHS Shared Business Services Limited, SOPRA STERIA LIMITED, WIPRO IT SERVICES UK SOCIETAS
Official Source
Open Find a Tender
Open Find a Tender
Description
This framework is for the provision of a range of outsourced business services including contact centres, process administration, HR, Payroll, Procurement and Financial Administration.
Linked Documents
No linked documents found for this notice.
Opportunity Context
Lots
Lot 1 Status: complete
Lot 2 Status: complete
Documents
Document Description: Not published
Contracts
Contract Title: 1 - Citizen Experience
Contract Title: 2 - Business Services
Raw Notice JSON
Expand raw payload
{
"awards": [
{
"id": "1",
"items": [
{
"additionalClassifications": [
{
"description": "Procurement software package",
"id": "48490000",
"scheme": "CPV"
},
{
"description": "Postal and telecommunications services",
"id": "64000000",
"scheme": "CPV"
},
{
"description": "Business services: law, marketing, consulting, recruitment, printing and security",
"id": "79000000",
"scheme": "CPV"
},
{
"description": "Other community, social and personal services",
"id": "98000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UK"
},
{
"country": "GG",
"countryName": "Guernsey",
"region": "GG"
},
{
"country": "IM",
"countryName": "Isle of Man",
"region": "IM"
},
{
"country": "JE",
"countryName": "Jersey",
"region": "JE"
},
{
"country": "AI",
"countryName": "Anguilla",
"region": "AI"
},
{
"country": "BM",
"countryName": "Bermuda",
"region": "BM"
},
{
"country": "FK",
"countryName": "Falkland Islands",
"region": "FK"
},
{
"country": "GI",
"countryName": "Gibraltar",
"region": "GI"
},
{
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands",
"region": "GS"
},
{
"country": "IO",
"countryName": "British Indian Ocean Territory",
"region": "IO"
},
{
"country": "KY",
"countryName": "Cayman Islands",
"region": "KY"
},
{
"country": "MS",
"countryName": "Montserrat",
"region": "MS"
},
{
"country": "PN",
"countryName": "Pitcairn, Henderson, Ducie and Oeno Islands",
"region": "PN"
},
{
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha",
"region": "SH"
},
{
"country": "TC",
"countryName": "Turks and Caicos Islands",
"region": "TC"
},
{
"country": "VG",
"countryName": "British Virgin Islands",
"region": "VG"
}
],
"id": "1",
"relatedLot": "1"
}
],
"mainProcurementCategory": "services",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-COH-04757301",
"name": "ACCENTURE (UK) LIMITED"
},
{
"id": "GB-COH-03923307",
"name": "ARVATO LIMITED"
},
{
"id": "GB-COH-02299747",
"name": "CAPITA BUSINESS SERVICES LTD"
},
{
"id": "GB-COH-04549385",
"name": "CLEARANSWER CALL CENTRES LIMITED"
},
{
"id": "GB-COH-SC146564",
"name": "CONCENTRIX TSC UK LTD"
},
{
"id": "GB-COH-02151319",
"name": "DDC OUTSOURCING SOLUTIONS LIMITED"
},
{
"id": "GB-COH-02622374",
"name": "THE ENERGY SAVING TRUST LIMITED"
},
{
"id": "GB-COH-03333860",
"name": "G4S FACILITIES MANAGEMENT (UK) LIMITED"
},
{
"id": "GB-COH-03017799",
"name": "HINDUJA GLOBAL SOLUTIONS UK LIMITED"
},
{
"id": "GB-COH-03969379",
"name": "HUNTSWOOD CTC LIMITED"
},
{
"id": "GB-COH-02824494",
"name": "KONECTA UK LIMITED"
},
{
"id": "GB-COH-09072343",
"name": "MAXIMUS UK SERVICES LIMITED"
},
{
"id": "GB-COH-03122581",
"name": "NCO EUROPE LIMITED"
},
{
"id": "GB-COH-03601214",
"name": "CHARLES NOVACROFT DIRECT LIMITED"
},
{
"id": "GB-COH-OC303525",
"name": "PRICEWATERHOUSECOOPERS LLP"
},
{
"id": "GB-COH-00851645",
"name": "REED IN PARTNERSHIP LIMITED"
},
{
"id": "GB-COH-00242246",
"name": "SERCO LIMITED"
},
{
"id": "GB-COH-01221157",
"name": "SIGMA CONNECTED LTD"
},
{
"id": "GB-COH-03450786",
"name": "FOUNDEVER GB LIMITED"
},
{
"id": "GB-COH-FC025271",
"name": "TATA CONSULTANCY SERVICES LIMITED"
},
{
"id": "GB-COH-02060289",
"name": "TELEPERFORMANCE LIMITED"
}
]
},
{
"id": "2",
"items": [
{
"additionalClassifications": [
{
"description": "Procurement software package",
"id": "48490000",
"scheme": "CPV"
},
{
"description": "Postal and telecommunications services",
"id": "64000000",
"scheme": "CPV"
},
{
"description": "Business services: law, marketing, consulting, recruitment, printing and security",
"id": "79000000",
"scheme": "CPV"
},
{
"description": "Other community, social and personal services",
"id": "98000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UK"
},
{
"country": "GG",
"countryName": "Guernsey",
"region": "GG"
},
{
"country": "IM",
"countryName": "Isle of Man",
"region": "IM"
},
{
"country": "JE",
"countryName": "Jersey",
"region": "JE"
},
{
"country": "AI",
"countryName": "Anguilla",
"region": "AI"
},
{
"country": "BM",
"countryName": "Bermuda",
"region": "BM"
},
{
"country": "FK",
"countryName": "Falkland Islands",
"region": "FK"
},
{
"country": "GI",
"countryName": "Gibraltar",
"region": "GI"
},
{
"country": "GS",
"countryName": "South Georgia and South Sandwich Islands",
"region": "GS"
},
{
"country": "IO",
"countryName": "British Indian Ocean Territory",
"region": "IO"
},
{
"country": "KY",
"countryName": "Cayman Islands",
"region": "KY"
},
{
"country": "MS",
"countryName": "Montserrat",
"region": "MS"
},
{
"country": "PN",
"countryName": "Pitcairn, Henderson, Ducie and Oeno Islands",
"region": "PN"
},
{
"country": "SH",
"countryName": "Saint Helena, Ascension and Tristan da Cunha",
"region": "SH"
},
{
"country": "TC",
"countryName": "Turks and Caicos Islands",
"region": "TC"
},
{
"country": "VG",
"countryName": "British Virgin Islands",
"region": "VG"
}
],
"id": "2",
"relatedLot": "2"
}
],
"mainProcurementCategory": "services",
"relatedLots": [
"2"
],
"status": "active",
"suppliers": [
{
"id": "GB-COH-04757301",
"name": "ACCENTURE (UK) LIMITED"
},
{
"id": "GB-COH-03923307",
"name": "ARVATO LIMITED"
},
{
"id": "GB-COH-02299747",
"name": "CAPITA BUSINESS SERVICES LTD"
},
{
"id": "GB-COH-10412578",
"name": "CENTRIC HR LIMITED"
},
{
"id": "GB-COH-00947968",
"name": "CGI IT UK LIMITED"
},
{
"id": "GB-COH-01238274",
"name": "LIBERATA UK LIMITED"
},
{
"id": "GB-COH-05280446",
"name": "NHS Shared Business Services Limited"
},
{
"id": "GB-COH-OC303525",
"name": "PRICEWATERHOUSECOOPERS LLP"
},
{
"id": "GB-COH-00242246",
"name": "SERCO LIMITED"
},
{
"id": "GB-COH-04077975",
"name": "SOPRA STERIA LIMITED"
},
{
"id": "GB-COH-FC025271",
"name": "TATA CONSULTANCY SERVICES LIMITED"
},
{
"id": "GB-COH-02060289",
"name": "TELEPERFORMANCE LIMITED"
},
{
"id": "GB-COH-SE000134",
"name": "WIPRO IT SERVICES UK SOCIETAS"
}
]
}
],
"buyer": {
"id": "GB-PPON-PBZB-4962-TVLR",
"name": "Crown Commercial Service"
},
"contracts": [
{
"aboveThreshold": true,
"awardID": "1",
"dateSigned": "2025-10-02T00:00:00+01:00",
"documents": [
{
"datePublished": "2025-10-02T09:56:48+01:00",
"description": "Contract details notice on Find a Tender",
"documentType": "contractNotice",
"format": "text/html",
"id": "061553-2025",
"noticeType": "UK7",
"url": "https://www.find-tender.service.gov.uk/Notice/061553-2025"
}
],
"id": "1",
"period": {
"endDate": "2029-10-01T23:59:59+01:00",
"startDate": "2025-10-02T00:00:00+01:00"
},
"status": "active",
"title": "1 - Citizen Experience",
"value": {
"amount": 2500000000,
"amountGross": 3000000000,
"currency": "GBP"
}
},
{
"aboveThreshold": true,
"awardID": "2",
"dateSigned": "2025-10-02T00:00:00+01:00",
"documents": [
{
"datePublished": "2025-10-02T09:56:48+01:00",
"description": "Contract details notice on Find a Tender",
"documentType": "contractNotice",
"format": "text/html",
"id": "061553-2025",
"noticeType": "UK7",
"url": "https://www.find-tender.service.gov.uk/Notice/061553-2025"
}
],
"id": "2",
"period": {
"endDate": "2029-10-01T23:59:59+01:00",
"startDate": "2025-10-02T00:00:00+01:00"
},
"status": "active",
"title": "2 - Business Services",
"value": {
"amount": 2500000000,
"amountGross": 3000000000,
"currency": "GBP"
}
}
],
"date": "2025-10-02T09:56:48+01:00",
"id": "061553-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-04ed73",
"parties": [
{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Liverpool",
"postalCode": "L3 9PP",
"region": "UKD72",
"streetAddress": "9th Floor, The Capital, Old Hall Street"
},
"contactPoint": {
"email": "supplier@crowncommercial.gov.uk",
"telephone": "+44 3454102222"
},
"details": {
"classifications": [
{
"description": "Public authority - central government",
"id": "publicAuthorityCentralGovernment",
"scheme": "UK_CA_TYPE"
}
],
"url": "https://www.gov.uk/ccs"
},
"id": "GB-PPON-PBZB-4962-TVLR",
"identifier": {
"id": "PBZB-4962-TVLR",
"scheme": "GB-PPON"
},
"name": "Crown Commercial Service",
"roles": [
"buyer"
]
},
{
"additionalIdentifiers": [
{
"id": "PYHC-2313-BXRY",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "EC3M 3BD",
"region": "UKI31",
"streetAddress": "30 Fenchurch Street"
},
"contactPoint": {
"email": "UK.TenderMonitoring@accenture.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "https://www.accenture.com/gb-en",
"vcse": false
},
"id": "GB-COH-04757301",
"identifier": {
"id": "04757301",
"scheme": "GB-COH"
},
"name": "ACCENTURE (UK) LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PBJD-4433-ZLVL",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "EC4M 7WS",
"region": "UKI43",
"streetAddress": "One Fleet Place"
},
"contactPoint": {
"email": "bids@arvatoconnect.co.uk"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.arvatoconnect.co.uk",
"vcse": false
},
"id": "GB-COH-03923307",
"identifier": {
"id": "03923307",
"scheme": "GB-COH"
},
"name": "ARVATO LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PGJV-4881-DTGT",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "W2 6BD",
"region": "UKI32",
"streetAddress": "First Floor, 2 Kingdom Street"
},
"contactPoint": {
"email": "engagewithus@capita.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.Capita.com",
"vcse": false
},
"id": "GB-COH-02299747",
"identifier": {
"id": "02299747",
"scheme": "GB-COH"
},
"name": "CAPITA BUSINESS SERVICES LTD",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PNTP-7428-WXHY",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Rayleigh",
"postalCode": "SS6 7BS",
"region": "UKH37",
"streetAddress": "162-164 High Street"
},
"contactPoint": {
"email": "pmarston@clearanswer.co.uk"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "https://www.clearanswer.co.uk/",
"vcse": false
},
"id": "GB-COH-04549385",
"identifier": {
"id": "04549385",
"scheme": "GB-COH"
},
"name": "CLEARANSWER CALL CENTRES LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PZYZ-1215-CQVR",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Larbert",
"postalCode": "FK5 4RX",
"region": "UKM76",
"streetAddress": "1 Central Park Avenue,"
},
"contactPoint": {
"email": "simon.coulbeck@concentrix.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.concentrix.com",
"vcse": false
},
"id": "GB-COH-SC146564",
"identifier": {
"id": "SC146564",
"scheme": "GB-COH"
},
"name": "CONCENTRIX TSC UK LTD",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PBQJ-5395-WTBZ",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Worksop",
"postalCode": "S80 2RT",
"region": "UKF15",
"streetAddress": "The Data Solutions Centre"
},
"contactPoint": {
"email": "linus.christ@theddcgroup.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "https://theddcgroup.com/",
"vcse": false
},
"id": "GB-COH-02151319",
"identifier": {
"id": "02151319",
"scheme": "GB-COH"
},
"name": "DDC OUTSOURCING SOLUTIONS LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PDVN-7113-HBYN",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "N1 9NG",
"region": "UKI43",
"streetAddress": "223-231 Pentonville Road"
},
"contactPoint": {
"email": "david.angelini@est.org.uk"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "https://energysavingtrust.org.uk/",
"vcse": false
},
"id": "GB-COH-02622374",
"identifier": {
"id": "02622374",
"scheme": "GB-COH"
},
"name": "THE ENERGY SAVING TRUST LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PLTW-2112-MBLM",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "SW1H 0DB",
"region": "UKI32",
"streetAddress": "6th Floor 50 Broadway"
},
"contactPoint": {
"email": "g4sfm@uk.g4s.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.g4s.com/en-gb/what-we-do/facilities-management",
"vcse": false
},
"id": "GB-COH-03333860",
"identifier": {
"id": "03333860",
"scheme": "GB-COH"
},
"name": "G4S FACILITIES MANAGEMENT (UK) LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PXDN-1312-HWRY",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Brentford",
"postalCode": "TW8 9AG",
"region": "UKI75",
"streetAddress": "Part Eleventh Floor West Vantage"
},
"contactPoint": {
"email": "bidteam@teamhgs.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.hgs.cx",
"vcse": false
},
"id": "GB-COH-03017799",
"identifier": {
"id": "03017799",
"scheme": "GB-COH"
},
"name": "HINDUJA GLOBAL SOLUTIONS UK LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PGWJ-8768-GXLQ",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Reading",
"postalCode": "RG1 8LS",
"region": "UKJ11",
"streetAddress": "6th Floor Reading Bridge House"
},
"contactPoint": {
"email": "bidteam@huntswood.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "https://www.huntswood.com/",
"vcse": false
},
"id": "GB-COH-03969379",
"identifier": {
"id": "03969379",
"scheme": "GB-COH"
},
"name": "HUNTSWOOD CTC LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PYVL-7353-BCYM",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "E14 9HF",
"region": "UKI42",
"streetAddress": "8 Harbour Exchange Square"
},
"contactPoint": {
"email": "paul.egan@konecta.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.konecta.com",
"vcse": false
},
"id": "GB-COH-02824494",
"identifier": {
"id": "02824494",
"scheme": "GB-COH"
},
"name": "KONECTA UK LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PTZH-8512-MRCL",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Leicester",
"postalCode": "LE19 1WZ",
"region": "UKF22",
"streetAddress": "18c Meridian East"
},
"contactPoint": {
"email": "tendertracking@maximusuk.co.uk"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.maximusuk.co.uk",
"vcse": false
},
"id": "GB-COH-09072343",
"identifier": {
"id": "09072343",
"scheme": "GB-COH"
},
"name": "MAXIMUS UK SERVICES LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PWQM-3739-PVLP",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Preston",
"postalCode": "PR1 1AF",
"region": "UKD45",
"streetAddress": "New City House"
},
"contactPoint": {
"email": "tailap.bhatt@ncoeurope.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "http://www.ncoeurope.com",
"vcse": false
},
"id": "GB-COH-03122581",
"identifier": {
"id": "03122581",
"scheme": "GB-COH"
},
"name": "NCO EUROPE LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PWQZ-3467-VVBM",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Milton Keynes",
"postalCode": "MK5 8FR",
"region": "UKJ12",
"streetAddress": "Seebeck House 1 Seebeck Place"
},
"contactPoint": {
"email": "business.growth@novacroft.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "http://www.novacroft.com",
"vcse": false
},
"id": "GB-COH-03601214",
"identifier": {
"id": "03601214",
"scheme": "GB-COH"
},
"name": "CHARLES NOVACROFT DIRECT LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PWXM-5926-GWLN",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "WC2N 6RH",
"region": "UKI32",
"streetAddress": "1 Embankment Place"
},
"contactPoint": {
"email": "uk_tender_tracker@pwc.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.pwc.co.uk",
"vcse": false
},
"id": "GB-COH-OC303525",
"identifier": {
"id": "OC303525",
"scheme": "GB-COH"
},
"name": "PRICEWATERHOUSECOOPERS LLP",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PRBL-7293-HRJP",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "WC2A 1DT",
"region": "UKI31",
"streetAddress": "Academy Court, 94 Chancery Lane"
},
"contactPoint": {
"email": "rinp.businessdevelopment@reed.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.reedinpartnership.co.uk",
"vcse": false
},
"id": "GB-COH-00851645",
"identifier": {
"id": "00851645",
"scheme": "GB-COH"
},
"name": "REED IN PARTNERSHIP LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PMNV-5613-PQMY",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Hook, Hampshire",
"postalCode": "RG27 9UY",
"region": "UKJ37",
"streetAddress": "Serco House, 16 Bartley Wood Business Park, Bartley Way"
},
"contactPoint": {
"email": "generalenquiries@serco.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "https://www.serco.com/",
"vcse": false
},
"id": "GB-COH-00242246",
"identifier": {
"id": "00242246",
"scheme": "GB-COH"
},
"name": "SERCO LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PJGH-1134-DCXJ",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Birmingham",
"postalCode": "B4 7LR",
"region": "UKG31",
"streetAddress": "Mclaren Building"
},
"contactPoint": {
"email": "hello@sigmaconnected.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.sigmaconnected.com",
"vcse": false
},
"id": "GB-COH-01221157",
"identifier": {
"id": "01221157",
"scheme": "GB-COH"
},
"name": "SIGMA CONNECTED LTD",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PNBQ-2164-YDXW",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Coventry",
"postalCode": "CV1 3BH",
"region": "UKG33",
"streetAddress": "Earlsdon Park"
},
"contactPoint": {
"email": "ian.conduit@foundever.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.foundever.com",
"vcse": false
},
"id": "GB-COH-03450786",
"identifier": {
"id": "03450786",
"scheme": "GB-COH"
},
"name": "FOUNDEVER GB LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PYQZ-7177-LDYG",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "SW1X 7HS",
"region": "UKI32",
"streetAddress": "18 Grosvenor Place"
},
"contactPoint": {
"email": "uk.publicsector@tcs.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "https://www.tcs.com/",
"vcse": false
},
"id": "GB-COH-FC025271",
"identifier": {
"id": "FC025271",
"scheme": "GB-COH"
},
"name": "TATA CONSULTANCY SERVICES LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PJHD-9674-ZLYT",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Bristol",
"postalCode": "BS1 3LG",
"region": "UKK11",
"streetAddress": "Spectrum House"
},
"contactPoint": {
"email": "psstenders@teleperformance.co.uk"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "https://www.tp.com/en-gb/locations/uk/",
"vcse": false
},
"id": "GB-COH-02060289",
"identifier": {
"id": "02060289",
"scheme": "GB-COH"
},
"name": "TELEPERFORMANCE LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PHXL-3267-TBVR",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Rugeley",
"postalCode": "WS15 1PU",
"region": "UKG24",
"streetAddress": "Hawkesyard Estate, Hawesyard Hall Hawkesyard Hall"
},
"contactPoint": {
"email": "steve@centrichr.co.uk"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "https://centrichr.co.uk/",
"vcse": false
},
"id": "GB-COH-10412578",
"identifier": {
"id": "10412578",
"scheme": "GB-COH"
},
"name": "CENTRIC HR LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PHYV-4665-PNTX",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "EC3M 3BY",
"region": "UKI31",
"streetAddress": "14th Floor, 20 Fenchurch Street"
},
"contactPoint": {
"email": "uk.gen.ccsframeworks@cgi.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "https://www.cgi.com/uk/en-gb",
"vcse": false
},
"id": "GB-COH-00947968",
"identifier": {
"id": "00947968",
"scheme": "GB-COH"
},
"name": "CGI IT UK LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PNZL-2194-VZYZ",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "EC2V 6AX",
"region": "UKI31",
"streetAddress": "60 Cheapside 2nd Floor Front"
},
"contactPoint": {
"email": "bidadmin@liberata.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "https://liberata.com/",
"vcse": false
},
"id": "GB-COH-01238274",
"identifier": {
"id": "01238274",
"scheme": "GB-COH"
},
"name": "LIBERATA UK LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PDVT-6171-VHCX",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Hemel Hempstead",
"postalCode": "HP2 7AH",
"region": "UKH23",
"streetAddress": "Three Cherry Trees Lane"
},
"contactPoint": {
"email": "sbs-b.bidmanagement@nhs.net"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "https://www.sbs.nhs.uk/",
"vcse": false
},
"id": "GB-COH-05280446",
"identifier": {
"id": "05280446",
"scheme": "GB-COH"
},
"name": "NHS Shared Business Services Limited",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PHYP-9187-JNPG",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Hemel Hempstead",
"postalCode": "HP2 7AH",
"region": "UKH23",
"streetAddress": "Three Cherry Trees Lane"
},
"contactPoint": {
"email": "sector-support@soprasteria.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.soprasteria.co.uk",
"vcse": false
},
"id": "GB-COH-04077975",
"identifier": {
"id": "04077975",
"scheme": "GB-COH"
},
"name": "SOPRA STERIA LIMITED",
"roles": [
"supplier"
]
},
{
"additionalIdentifiers": [
{
"id": "PNWL-3413-TLXN",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Reading, Berkshire",
"postalCode": "RG1 4EX",
"region": "UKJ11",
"streetAddress": "Kings Court, 185 Kings Road"
},
"contactPoint": {
"email": "publicsector-uki@wipro.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "https://www.wipro.com/",
"vcse": false
},
"id": "GB-COH-SE000134",
"identifier": {
"id": "SE000134",
"scheme": "GB-COH"
},
"name": "WIPRO IT SERVICES UK SOCIETAS",
"roles": [
"supplier"
]
}
],
"tag": [
"award",
"contract"
],
"tender": {
"coveredBy": [
"GPA"
],
"description": "This framework is for the provision of a range of outsourced business services including contact centres, process administration, HR, Payroll, Procurement and Financial Administration.",
"documents": [
{
"description": "Not published",
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
}
],
"id": "RM6295",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"lots": [
{
"id": "1",
"status": "complete"
},
{
"id": "2",
"status": "complete"
}
],
"participationFees": [
{
"description": "The Supplier will pay, excluding VAT, 1% of all the Charges for the Deliverables invoiced to the Buyer under all Call-Off Contracts.",
"id": "ocds-h6vhtk-04ed73",
"relativeValue": {
"monetaryValue": "award",
"proportion": 0.01
},
"type": [
"win"
]
}
],
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "complete",
"techniques": {
"frameworkAgreement": {
"buyerCategories": "Refer to RM6295 Outsourced Services - Customer List for details of contracting authorities that may use the framework.",
"description": "Refer to Framework Schedule 7 for details of the competitive selection processes for the award of contracts under this framework. In the event that there is a challenge to the Competition and such a challenge is confined to any one particular Lot, the Authority reserves the right to the extent that it is lawful to do so, to conclude a Framework Contract with the successful Suppliers in respect of the Lot(s) that has (have) not been so challenged.\" and this should go in the lot descriptions the rest is covered in the ITT The Authority also reserves the right to extend Lots by varying durations.",
"method": "withAndWithoutReopeningCompetition",
"type": "open"
},
"hasFrameworkAgreement": true
},
"title": "Outsourced Services"
}
}