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Non-emergency Patient Transport Service for Kent & Medway

NHS Kent and Medway Integrated Care Board

Buyer Contact Info

Buyer Name: NHS Kent and Medway Integrated Care Board

Buyer Address: 2nd floor Gail House Lower Stone Street, Maidstone, UKJ41, ME15 6NB, United Kingdom

Contact Name: William Clark

Contact Email: william.clark7@nhs.net

Status
complete
Procedure
open
Value
210674927.0 GBP
Published
29 Sep 2025, 14:50
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
85100000 - Health services
Region
n/a
Awarded To
G4S CARE AND JUSTICE SERVICES (UK) LIMITED
Official Source
Open Find a Tender

Description

NHS Kent & Medway Integrated Care Board (acting as the Co-ordinating Commissioner) and<br/>NHS South East London Integrated Care Board (acting as the Associate Commissioner) have undertaken a procurement process for a Non-Emergency Patient Transport Service. The<br/>contract duration will be for an initial period of 5 years with an option to extend for up to a<br/>further 3 years as required.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: NHS Kent & Medway Integrated Care Board (acting as the Co-ordinating Commissioner) and<br/>NHS South East London Integrated Care Board (acting as the Associate Commissioner) have<br/>undertaken a procurement process for a Non-Emergency Patient Transport Service. The aim<br/>of the Kent and Medway Non-Emergency Patient Transport Service is to provide non-urgent,<br/>planned transportation of eligible Kent and Medway patients with a medical need for transport to and from premises providing NHS healthcare, and/or between providers of NHS funded<br/>healthcare. This encompasses a wide range of vehicle types and levels of care<br/>consistent with the patients’ medical needs. The service consists of journeys for patients requiring renal dialysis, outpatient appointments, transfers and discharges. The service is<br/>critical to support patients and to ensure that health services can work effectively and on time by transporting patients to healthcare appointments and supporting hospital discharges. The model is based on a single point of access where journey requests are made<br/>directly by patients/carers and or appropriate healthcare professionals.<br/>The geographical scope of this contract includes the transport of all Kent and Medway patients to points of care within Kent, Medway, Bromley, Bexley and also King’s College Hospital and Guy’s and St Thomas’ (GSTT) hospital sites.<br/>The Transport Provider will ensure that patients access their hospital treatment on time and that the wider system has timely access to patient transport that supports patient care and<br/>flow.<br/>This contract relates to an existing service with the intention to award being made to an existing provider.<br/>The Contract will commence April 2026 for 5 years with the Commissioner having the option<br/>to extend the Contract for a further 3 years.

Lot 1 Status: cancelled

Lot 1 Has Options: Yes

Lot 1 Options: Contract may be extended by up to 3 years

Lot 1 Award Criterion (quality): Quality & Innovation

Lot 1 Award Criterion (quality): Integration, collaboration & service sustainability

Lot 1 Award Criterion (quality): Improving access, reducing health inequalities and facilitating choice

Lot 1 Award Criterion (quality): Social value

Lot 1 Award Criterion (cost): Value

Raw Notice JSON

Expand raw payload
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  "date": "2025-09-29T15:50:18+01:00",
  "description": "This is a Provider Selection Regime (PSR) intention to award notice.\u003cbr/\u003eThe awarding of this contract is subject to the Health Care Services (Provider Selection\u003cbr/\u003eRegime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement\u003cbr/\u003eAct 2023 do not apply to this award. The publication of this notice marks the start of the\u003cbr/\u003estandstill period. Representations by providers must be made to the relevant authority by\u003cbr/\u003e23:59 on the 10th October 2025. This contract has not yet formally been awarded; this notice\u003cbr/\u003eserves as an intention to award a contract under the competitive process of the PSR.\u003cbr/\u003eWritten representations should be sent to william.clark7@nhs.net.\u003cbr/\u003eAward decision-makers - Kent \u0026 Medway ICB Board\u003cbr/\u003eConflicts of Interest: No conflicts of interest raised.\u003cbr/\u003eThe lifetime value of the contract is expected to be \u00a3210,674,927.00\u003cbr/\u003eThe Key Criteria used and weighted by the authority were as follows:\u003cbr/\u003eQuality and Innovation 36%\u003cbr/\u003eValue 35%\u003cbr/\u003eIntegration, collaboration, and service sustainability 13%\u003cbr/\u003eImproving access, reducing health inequalities, and facilitating choice 6%\u003cbr/\u003eSocial value 10%\u003cbr/\u003eThe rationale for this was based on the detailed list of all requirements according to the\u003cbr/\u003especification and requirements of the integrated care system.",
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}