← Back to opportunities

Statutory Healthwatch Service

London Borough of Havering

Buyer Contact Info

Buyer Name: London Borough of Havering

Buyer Address: Havering Town Hall, Romford, UKI52, RM1 4GR, United Kingdom

Contact Email: procurement.support@havering.gov.uk

Status
active
Procedure
open
Value
982800.0 GBP
Gross: 982800 GBP
Published
29 Sep 2025, 08:49
Deadline
29 Oct 2025, 12:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
85100000 - Health services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

The London Borough of Havering is seeking to commission a provider for the delivery of the Statutory Healthwatch Service. The Health and Social Care Act 2012 requires local authorities with adult care responsibilities to commission a local Healthwatch service. Local Healthwatch services play a vital role in championing the voices of local people in health and social care. It promotes and supports public involvement in the commissioning, provision, and scrutiny of services, while enabling residents to monitor service standards and suggest improvements. The Contract shall commence on the 1st April 2026 and, subject to satisfactory performance, shall continue until 31st March 2031 ("the contract period").

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/060369-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value (Gross): GBP 982,800

Lot 1 Contract Start: 2026-04-01T00:00:00+01:00

Lot 1 Contract End: 2027-03-31T23:59:59+01:00

Lot 1 Award Criterion (price): Price (70%)

Lot 1 Award Criterion (quality): Quality (25%)

Lot 1 Award Criterion (quality): Social Value (5%)

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
{
  "buyer": {
    "id": "GB-PPON-PCZG-5314-HWNM",
    "name": "London Borough of Havering"
  },
  "date": "2025-09-29T09:49:49+01:00",
  "id": "060369-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0516d6",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Romford",
        "postalCode": "RM1 4GR",
        "region": "UKI52",
        "streetAddress": "Havering Town Hall"
      },
      "contactPoint": {
        "email": "procurement.support@havering.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PCZG-5314-HWNM",
      "identifier": {
        "id": "PCZG-5314-HWNM",
        "scheme": "GB-PPON"
      },
      "name": "London Borough of Havering",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2025-12-12T23:59:59Z"
    },
    "description": "The London Borough of Havering is seeking to commission a provider for the delivery of the Statutory Healthwatch Service. The Health and Social Care Act 2012 requires local authorities with adult care responsibilities to commission a local Healthwatch service.\nLocal Healthwatch services play a vital role in championing the voices of local people in health and social care. It promotes and supports public involvement in the commissioning, provision, and scrutiny of services, while enabling residents to monitor service standards and suggest improvements.\nThe Contract shall commence on the 1st April 2026 and, subject to satisfactory performance, shall continue until 31st March 2031 (\"the contract period\").",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2025-09-29T09:49:49+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "060369-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/060369-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-10-16T12:00:00+01:00"
    },
    "id": "Atamis ref:  UK0039",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Health services",
            "id": "85100000",
            "scheme": "CPV"
          },
          {
            "description": "Social work and related services",
            "id": "85300000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKI52"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Price",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 25,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Social Value",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2027-03-31T23:59:59+01:00",
          "maxExtentDate": "2031-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "The Contract shall commence on the 1st April 2026 and expire on 31st March 2027 with available extensions of 1+1+1+1(\"the contract period\")."
        },
        "status": "active",
        "value": {
          "amountGross": 982800,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "specialRegime": [
      "lightTouch"
    ],
    "status": "active",
    "submissionMethodDetails": "Supplier portal operated by Atamis:\nhttps://lbhavering.my.site.com/s/Welcome",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-10-29T12:00:00Z"
    },
    "title": "Statutory Healthwatch Service",
    "value": {
      "amountGross": 982800,
      "currency": "GBP"
    }
  }
}