Information Technology Service Management (ITSM) Solution

{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Software package and information systems",
              "id": "48000000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKE31"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "goods",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-03277022",
          "name": "INDUSTRIAL AND FINANCIAL SYSTEMS, IFS UK LTD"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PGYC-3376-BGQP",
    "name": "Rotherham Borough Council"
  },
  "contracts": [
    {
      "aboveThreshold": false,
      "awardID": "1",
      "dateSigned": "2025-05-22T00:00:00+01:00",
      "documents": [
        {
          "datePublished": "2025-09-23T17:07:19+01:00",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "059031-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/059031-2025"
        }
      ],
      "id": "1",
      "period": {
        "endDate": "2026-06-08T23:59:59+01:00",
        "startDate": "2025-06-09T00:00:00+01:00"
      },
      "status": "active",
      "value": {
        "amountGross": 66834,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-09-23T17:07:19+01:00",
  "id": "059031-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05a07f",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Rotherham",
        "postalCode": "S60 1AE",
        "region": "UKE31",
        "streetAddress": "Riverside House, Main Street"
      },
      "contactPoint": {
        "email": "procurement.corporate@rotherham.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.rotherham.gov.uk/"
      },
      "id": "GB-PPON-PGYC-3376-BGQP",
      "identifier": {
        "id": "PGYC-3376-BGQP",
        "scheme": "GB-PPON"
      },
      "name": "Rotherham Borough Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PNLC-5675-XTZQ",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Staines-Upon-Thames",
        "postalCode": "TW18 3AG",
        "region": "UKJ25",
        "streetAddress": "Bourne House Lotus Park"
      },
      "contactPoint": {
        "email": "slava.kulko@ifs.com"
      },
      "details": {
        "scale": "large",
        "url": "http://www.ifs.com",
        "vcse": false
      },
      "id": "GB-COH-03277022",
      "identifier": {
        "id": "03277022",
        "scheme": "GB-COH"
      },
      "name": "INDUSTRIAL AND FINANCIAL SYSTEMS, IFS UK LTD",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "The Council utilises the IFS Assyst IT Service Management (ITSM) system to support its service desk operations and IT asset management. This system is a business-critical application, underpinning the delivery of the Council\u0027s IT services by managing the inventory and lifecycle of IT assets, tracking incidents and changes, and maintaining key configuration and user data.\nOngoing maintenance and support for the ITSM system are required, including software updates and user licensing management.",
    "id": "24-155",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethodDetails": "Below threshold - unknown",
    "status": "complete",
    "title": "Information Technology Service Management (ITSM) Solution"
  }
}