Buyer Name: Crown Commercial Service
Buyer Address: 9th Floor, The Capital, Old Hall Street, Liverpool, UKD72, L3 9PP, United Kingdom
Contact Email: supplier@crowncommercial.gov.uk
Contact Telephone: +44 3454102222
Debt Resolution Services 2
Buyer Contact Info
Status
active
active
Procedure
open
open
Value
35900000.0 GBP
Gross: 43080000 GBP
35900000.0 GBP
Gross: 43080000 GBP
Published
23 Sep 2025, 14:59
23 Sep 2025, 14:59
Deadline
30 Sep 2025, 14:00
30 Sep 2025, 14:00
Contract Start
n/a
n/a
Contract End
n/a
n/a
Category
services
services
CPV
66000000 - Financial and insurance services
66000000 - Financial and insurance services
Region
n/a
n/a
Awarded To
n/a
n/a
Official Source
Open Find a Tender
Open Find a Tender
Description
Crown Commercial Service (CCS) as the Authority intends to put in place a Pan Government Collaborative Agreement for the provision of Debt Resolution Services, including but not limited to: debt collection, enforcement, process services, data services and spend analytics to be utilised by any central government or wider public sector organisation looking for effective debt recovery such as collections, enforcement, data services, spend analytics and recovery. This 4-year closed framework agreement provides access to all types of recovery services for use across all debt streams, to maximise the collection of funds owed to central government and the wider public sector. With input from the Government Debt Management Function, Money and Pension Service, and third-sector partners, the framework is designed to maximise collections and to ensure fair treatment and sustainability of payment plans.
Linked Documents
Other Documents (1)
Opportunity Context
More Information Links
External Link: https://www.find-tender.service.gov.uk/Notice/058986-2025
Link Description: Tender notice on Find a Tender
Lots
Lot Title: Direct Debt Collections
Lot Description: FCA regulated debt collection agencies.
Lot 1 Status: active
Lot 1 Value: GBP 35,900,000
Lot 1 Value (Gross): GBP 43,080,000
Lot 1 Contract Start: 2026-02-17T00:00:00+00:00
Lot 1 Contract End: 2030-02-16T23:59:59+00:00
Lot 1 SME Suitable: Yes
Lot 1 Award Criterion (quality): Social Value - All Lots (5%)
Lot 1 Award Criterion (quality): Social Values - Lot 1 & Lot 2 (5%)
Lot 1 Award Criterion (quality): Customer Interaction (13.33%)
Lot 1 Award Criterion (quality): Client Services, Management Information and Information Security (13.33%)
Lot 1 Award Criterion (quality): Continuous Improvement and Innovation (13.34%)
Lot 1 Award Criterion (price): Price (50%)
Lot Title: A managed service for enforcement
Lot Description: Access a panel of enforcement agents.
Lot 2 Status: active
Lot 2 Value: GBP 35,900,000
Lot 2 Value (Gross): GBP 43,080,000
Lot 2 Contract Start: 2026-02-17T00:00:00+00:00
Lot 2 Contract End: 2030-02-16T23:59:59+00:00
Lot 2 SME Suitable: Yes
Lot 2 Award Criterion (quality): Social Value - All Lots (5%)
Lot 2 Award Criterion (quality): Social Value - Lots 1 & Lot 2 (5%)
Lot 2 Award Criterion (quality): People and Processes (20%)
Lot 2 Award Criterion (quality): EA Subcontractor Performance and Relationship Management (20%)
Lot 2 Award Criterion (quality): User Platforms, Service Delivery and Customer Satisfaction (20%)
Lot 2 Award Criterion (price): Price (30%)
Lot Title: Process Servers
Lot Description: The legal delivery of official legal documents.
Lot 3 Status: active
Lot 3 Value: GBP 35,900,000
Lot 3 Value (Gross): GBP 43,080,000
Lot 3 Contract Start: 2026-02-17T00:00:00+00:00
Lot 3 Contract End: 2030-02-16T23:59:59+00:00
Lot 3 SME Suitable: Yes
Lot 3 Award Criterion (quality): Social Value - All Lots (10%)
Lot 3 Award Criterion (quality): Service Delivery (60%)
Lot 3 Award Criterion (price): Price (30%)
Lot Title: Data Solutions
Lot Description: Full service data, reports, credit reference and affordability.
Lot 4 Status: active
Lot 4 Value: GBP 35,900,000
Lot 4 Value (Gross): GBP 43,080,000
Lot 4 Contract Start: 2026-02-17T00:00:00+00:00
Lot 4 Contract End: 2030-02-16T23:59:59+00:00
Lot 4 SME Suitable: Yes
Lot 4 Award Criterion (quality): Social Value - All Lots (10%)
Lot 4 Award Criterion (quality): Data and Information (20%)
Lot 4 Award Criterion (quality): Capability, Agility and Continuous Improvement (20%)
Lot 4 Award Criterion (quality): Resolving Issues and Maximising Outcomes (20%)
Lot 4 Award Criterion (price): Price (30%)
Lot Title: SARS - Accounts payable review
Lot Description: Spend recovery from overpayments or unpaid credit notes.
Lot 5 Status: active
Lot 5 Value: GBP 35,900,000
Lot 5 Value (Gross): GBP 43,080,000
Lot 5 Contract Start: 2026-02-17T00:00:00+00:00
Lot 5 Contract End: 2030-02-16T23:59:59+00:00
Lot 5 SME Suitable: Yes
Lot 5 Award Criterion (quality): Social Value - All Lots (10%)
Lot 5 Award Criterion (quality): SARS - Spend Analysis and RecoveryServices (30%)
Lot 5 Award Criterion (quality): SARS - Reporting Process (30%)
Lot 5 Award Criterion (price): Price (30%)
Lot Title: SARS - Contract Compliance General Review
Lot Description: Recover overpayment or under recovered balances.
Lot 6 Status: active
Lot 6 Value: GBP 35,900,000
Lot 6 Value (Gross): GBP 43,080,000
Lot 6 Contract Start: 2026-02-17T00:00:00+00:00
Lot 6 Contract End: 2030-02-16T23:59:59+00:00
Lot 6 SME Suitable: Yes
Lot 6 Award Criterion (quality): Social Value - All Lots (10%)
Lot 6 Award Criterion (quality): SARS - Spend Analysis and RecoveryServices (30%)
Lot 6 Award Criterion (quality): SARS - Reporting Process (30%)
Lot 6 Award Criterion (price): Price (30%)
Lot Title: SARS - Utilities spend recovery review
Lot Description: Tariff analysis, climate change levy, distribution charges, analysis and recovery.
Lot 7 Status: active
Lot 7 Value: GBP 35,900,000
Lot 7 Value (Gross): GBP 43,080,000
Lot 7 Contract Start: 2026-02-17T00:00:00+00:00
Lot 7 Contract End: 2030-02-16T23:59:59+00:00
Lot 7 SME Suitable: Yes
Lot 7 Award Criterion (quality): Social Value - All Lots (10%)
Lot 7 Award Criterion (quality): SARS - Spend Analysis and RecoveryServices (30%)
Lot 7 Award Criterion (quality): SARS - Reporting Process (30%)
Lot 7 Award Criterion (price): Price (30%)
Lot Title: SARS - Telecommunications spend recovery review
Lot Description: Identify overpaid, overcharged, made in error and analysis of call plans.
Lot 8 Status: active
Lot 8 Value: GBP 35,900,000
Lot 8 Value (Gross): GBP 43,080,000
Lot 8 Contract Start: 2026-02-17T00:00:00+00:00
Lot 8 Contract End: 2030-02-16T23:59:59+00:00
Lot 8 SME Suitable: Yes
Lot 8 Award Criterion (quality): Social Value - All Lots (10%)
Lot 8 Award Criterion (quality): SARS - Spend Analysis and RecoveryServices (30%)
Lot 8 Award Criterion (quality): SARS - Reporting Process (30%)
Lot 8 Award Criterion (price): Price (30%)
Lot Title: SARS - Specialist VAT Review
Lot Description: Overpaid VAT rates and exemption calculations.
Lot 9 Status: active
Lot 9 Value: GBP 35,900,000
Lot 9 Value (Gross): GBP 43,080,000
Lot 9 Contract Start: 2026-02-17T00:00:00+00:00
Lot 9 Contract End: 2030-02-16T23:59:59+00:00
Lot 9 SME Suitable: Yes
Lot 9 Award Criterion (quality): Social Value - All Lots (10%)
Lot 9 Award Criterion (quality): SARS - Spend Analysis and RecoveryServices (30%)
Lot 9 Award Criterion (quality): SARS - Reporting Process (30%)
Lot 9 Award Criterion (price): Price (30%)
Documents
Document Description: Not published
Document Description: Tender notice on Find a Tender
Raw Notice JSON
Expand raw payload
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{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "Social Values - Lot 1 \u0026 Lot 2",
"numbers": [
{
"number": 5,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "Customer Interaction",
"numbers": [
{
"number": 13.33,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "Client Services, Management Information and Information Security",
"numbers": [
{
"number": 13.33,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "Continuous Improvement and Innovation",
"numbers": [
{
"number": 13.34,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"name": "Price",
"numbers": [
{
"number": 50,
"weight": "percentageExact"
}
],
"type": "price"
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"description": "FCA regulated debt collection agencies.",
"id": "1",
"selectionCriteria": {
"criteria": [
{
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "economic"
},
{
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "technical"
}
]
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "Direct Debt Collections",
"value": {
"amount": 35900000,
"amountGross": 43080000,
"currency": "GBP"
}
},
{
"awardCriteria": {
"criteria": [
{
"description": "You must read Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "Social Value - All Lots",
"numbers": [
{
"number": 5,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "Social Value - Lots 1 \u0026 Lot 2",
"numbers": [
{
"number": 5,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "People and Processes",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "EA Subcontractor Performance and Relationship Management",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "User Platforms, Service Delivery and Customer Satisfaction",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"name": "Price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"type": "price"
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"description": "Access a panel of enforcement agents.",
"id": "2",
"selectionCriteria": {
"criteria": [
{
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "economic"
},
{
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "technical"
}
]
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "A managed service for enforcement",
"value": {
"amount": 35900000,
"amountGross": 43080000,
"currency": "GBP"
}
},
{
"awardCriteria": {
"criteria": [
{
"description": "You must read Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "Social Value - All Lots",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "Service Delivery",
"numbers": [
{
"number": 60,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"name": "Price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"type": "price"
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"description": "The legal delivery of official legal documents.",
"id": "3",
"selectionCriteria": {
"criteria": [
{
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "economic"
},
{
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "technical"
}
]
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "Process Servers",
"value": {
"amount": 35900000,
"amountGross": 43080000,
"currency": "GBP"
}
},
{
"awardCriteria": {
"criteria": [
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "Social Value - All Lots",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "Data and Information",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "Capability, Agility and Continuous Improvement",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "Resolving Issues and Maximising Outcomes",
"numbers": [
{
"number": 20,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"name": "Price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"type": "price"
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"description": "Full service data, reports, credit reference and affordability.",
"id": "4",
"selectionCriteria": {
"criteria": [
{
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "economic"
},
{
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "technical"
}
]
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "Data Solutions",
"value": {
"amount": 35900000,
"amountGross": 43080000,
"currency": "GBP"
}
},
{
"awardCriteria": {
"criteria": [
{
"description": "You must read Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "Social Value - All Lots",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "SARS - Spend Analysis and RecoveryServices",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "SARS - Reporting Process",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"name": "Price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"type": "price"
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"description": "Spend recovery from overpayments or unpaid credit notes.",
"id": "5",
"selectionCriteria": {
"criteria": [
{
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "economic"
},
{
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "technical"
}
]
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "SARS - Accounts payable review",
"value": {
"amount": 35900000,
"amountGross": 43080000,
"currency": "GBP"
}
},
{
"awardCriteria": {
"criteria": [
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "Social Value - All Lots",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "SARS - Spend Analysis and RecoveryServices",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "SARS - Reporting Process",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"name": "Price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"type": "price"
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"description": "Recover overpayment or under recovered balances.",
"id": "6",
"selectionCriteria": {
"criteria": [
{
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "economic"
},
{
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "technical"
}
]
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "SARS - Contract Compliance General Review",
"value": {
"amount": 35900000,
"amountGross": 43080000,
"currency": "GBP"
}
},
{
"awardCriteria": {
"criteria": [
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "Social Value - All Lots",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "SARS - Spend Analysis and RecoveryServices",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "SARS - Reporting Process",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"name": "Price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"type": "price"
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"description": "Tariff analysis, climate change levy, distribution charges, analysis and recovery.",
"id": "7",
"selectionCriteria": {
"criteria": [
{
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "economic"
},
{
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "technical"
}
]
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "SARS - Utilities spend recovery review",
"value": {
"amount": 35900000,
"amountGross": 43080000,
"currency": "GBP"
}
},
{
"awardCriteria": {
"criteria": [
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "Social Value - All Lots",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "SARS - Spend Analysis and RecoveryServices",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "SARS - Reporting Process",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"name": "Price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"type": "price"
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"description": "Identify overpaid, overcharged, made in error and analysis of call plans.",
"id": "8",
"selectionCriteria": {
"criteria": [
{
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "economic"
},
{
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "technical"
}
]
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "SARS - Telecommunications spend recovery review",
"value": {
"amount": 35900000,
"amountGross": 43080000,
"currency": "GBP"
}
},
{
"awardCriteria": {
"criteria": [
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "Social Value - All Lots",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "SARS - Spend Analysis and RecoveryServices",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"description": "You must read the Attachment 2d Quality questionnaire for the details of this question\u2019s requirement, response guidance and marking scheme.",
"name": "SARS - Reporting Process",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"name": "Price",
"numbers": [
{
"number": 30,
"weight": "percentageExact"
}
],
"type": "price"
}
]
},
"contractPeriod": {
"endDate": "2030-02-16T23:59:59+00:00",
"startDate": "2026-02-17T00:00:00+00:00"
},
"description": "Overpaid VAT rates and exemption calculations.",
"id": "9",
"selectionCriteria": {
"criteria": [
{
"description": "The conditions of participation relating to the legal and financial capacity are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "economic"
},
{
"description": "The conditions of participation relating to technical capability are set out in the ITT, in the procurement specific questionnaire. The conditions of participation will be assessed in accordance with the assessment methodologies detailed in the procurement specific questionnaire and Attachment 2 How to tender.",
"type": "technical"
}
]
},
"status": "active",
"suitability": {
"sme": true,
"vcse": true
},
"title": "SARS - Specialist VAT Review",
"value": {
"amount": 35900000,
"amountGross": 43080000,
"currency": "GBP"
}
}
],
"mainProcurementCategory": "services",
"participationFees": [
{
"description": "The Supplier will pay, excluding VAT, 1% of all the Charges for the Deliverables invoiced to the Buyer under all Call-Off Contracts.",
"id": "ocds-h6vhtk-050270",
"relativeValue": {
"monetaryValue": "award",
"proportion": 0.01
},
"type": [
"win"
]
}
],
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "active",
"submissionMethodDetails": "https://crowncommercialservice.bravosolution.co.uk",
"submissionTerms": {
"electronicSubmissionPolicy": "allowed",
"languages": [
"en"
]
},
"techniques": {
"frameworkAgreement": {
"buyerCategories": "Refer to RM6366 Debt Resolution Services 2 - Customer List for details of contracting authorities that may use the framework.",
"description": "Refer to Framework Schedule 7 - Call Off Award Procedure for details of the competitive selection processes for the award of contracts under this framework.\nIn the event that there is a challenge to the Competition and such a challenge is confined to any one particular Lot, the Authority reserves the right to the extent that it is lawful to do so, to conclude a Framework Contract with the successful Suppliers in respect of the Lot(s) that has (have) not been so challenged.\" and this should go in the lot descriptions the rest is covered in the ITT The Authority also reserves the right to extend Lots by varying durations.",
"method": "withAndWithoutReopeningCompetition",
"type": "open"
},
"hasFrameworkAgreement": true
},
"tenderPeriod": {
"endDate": "2025-09-30T15:00:00+01:00"
},
"title": "Debt Resolution Services 2",
"value": {
"amount": 35900000,
"amountGross": 43080000,
"currency": "GBP"
}
}
}