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Internal Communications Software

South Wales Fire and Rescue Service

Buyer Contact Info

Buyer Name: South Wales Fire and Rescue Service

Buyer Address: Headquarters, Forest View Business Park, Llantrisant, UKL15, CF72 8LX, United Kingdom

Contact Name: Lee Bunkham

Contact Email: L-Bunkham@southwales-fire.gov.uk

Contact Telephone: 01443 232090

Status
active
Procedure
open
Value
120000.0 GBP
Gross: 144000 GBP
Published
18 Sep 2025, 15:54
Deadline
16 Oct 2025, 11:00
Contract Start
n/a
Contract End
n/a
Category
goods
CPV
48510000 - Communication software package
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

South Wales Fire and Rescue Service are seeking to introduce an internal corporate communications platform to enhance employee engagement, streamline messaging and provide data rich and useful analytics across the Service. The primary objectives of this ITQ are to: • Implement a centralised internal communications platform. • Improve employee engagement and reach across departments. • Enable content creation using templates for emails and PDFs. • Track and analyse communication metrics such as open rates, read time, device usage, and engagement levels.

Linked Documents

Select a document to preview.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/057873-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 120,000

Lot 1 Value (Gross): GBP 144,000

Lot 1 Contract Start: 2025-12-01T00:00:00+00:00

Lot 1 Contract End: 2030-11-30T23:59:59+00:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (quality): Technical

Lot 1 Award Criterion (quality): Social Value

Lot 1 Award Criterion (price): Price

Documents

Document Description: ITQ Part 1

Document Description: ITQ Part 2

Document Description: Appendix 1 - Business Continuity

Document Description: Appendix 2 - Terms and Conditions

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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