City Centre Wardens for Wrexham

{
  "buyer": {
    "id": "GB-PPON-PJHN-6516-JQNZ",
    "name": "Wrexham County Borough Council"
  },
  "date": "2025-09-11T12:32:33+01:00",
  "id": "055786-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05988e",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Wrexham",
        "postalCode": "LL11 1AR",
        "region": "UKL23",
        "streetAddress": "Commissioning Procurement and Contract Management Unit"
      },
      "contactPoint": {
        "email": "procurement@wrexham.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          },
          {
            "description": "Welsh devolved regulations apply",
            "id": "GB-WLS",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS"
          }
        ],
        "url": "https://www.wrexham.gov.uk/"
      },
      "id": "GB-PPON-PJHN-6516-JQNZ",
      "identifier": {
        "id": "PJHN-6516-JQNZ",
        "scheme": "GB-PPON"
      },
      "name": "Wrexham County Borough Council",
      "roles": [
        "buyer"
      ]
    }
  ],
  "planning": {
    "noEngagementNoticeRationale": "Limited time available to complete and it is a relatively straightforward requirement in a well-established market."
  },
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2025-11-11T23:59:59+00:00"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "Wrexham County Borough Council (WCBC) is looking to appoint a sole Contractor to provide a City Centre Warden service as per the contents of this notice and accompanying tender documentation.  \nThe Contractor will provide a reliable, accurate, prompt and dependable service that is helpful and responsive to the needs of the public and Wrexham County Borough Council.\nThe successful Contractor will be expected to provide the Council with two \u2018wardens\u2019 for a minimum of 80 hours per week (40 hours per warden). \nTenderers must be flexible with their service delivery and capable of delivering 80 hours across any day or time during a seven-day week. It is expected that the majority of the contracted hours will be delivered in 8 hour slots between Monday and Friday, but there may be instances where the Council needs to vary this or requires weekend working instead.  \nTenderers must therefore be willing to work weekends and unsociable hours to support a flexible delivery model as and when requested by the Council. \nIn delivering the service the City Centre Wardens will work collaboratively with partners to identify and diffuse anti-social behaviour (ASB). They will liaise with a range of partners including business owners, door staff and the emergency services to ensure that Wrexham\u2019s City Centre is welcoming and safe to visit.\nThe Service provider will work in partnership with relevant agencies to:\n- Maintain a consistent and approachable presence, building rapport with the public and businesses.\n- Use real-time communication with CCTV and emergency services to respond swiftly to incidents.\n- Participate in multi-agency briefings and patrols, ensuring joined-up working with police, outreach teams, and council officers.\n- Gather and share intelligence, contributing to long-term problem-solving and community resilience.\nFor full details of the tender and service requirements, please refer to the full tender documentation available free of charge via the etenderWales portal.",
    "documents": [
      {
        "description": "Document outlining where the full suite of tender documents can be accessed along with where tender returns should be submitted.",
        "documentType": "biddingDocuments",
        "id": "L-1",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=345747"
      },
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2025-09-11T12:32:33+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "055786-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/055786-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-10-06T17:00:00+01:00"
    },
    "id": "Proc 24-272",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Security services",
            "id": "79710000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKL23"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Price",
              "numbers": [
                {
                  "number": 40.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "cost"
            },
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 60.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2028-03-31T23:59:59+01:00",
          "startDate": "2025-12-01T00:00:00+00:00"
        },
        "hasOptions": true,
        "id": "1",
        "options": {
          "description": "Throughout the Contract Term it may be necessary for WCBC to increase the weekly hours beyond the specified 80 hours (40 hours per warden). This may happen when events are held within the City Centre or if additional support is required by WCBC to support potential security threats, anti-social behaviour or if the PSPO boundary expands. For example, this may include sports events, music events, markets, festivals, or threatening behaviour from members of the public. Please note that the above is not an exhaustive list. \nAt the time of tender Wrexham County Borough Council (WCBC) intends to purchase the service detailed within this tender and its attachments, however, it may be possible that throughout the term of the Contract WCBC receives additional funding that will allow for an increase in service provision / units / or equivalent supplied through this Contract.\nWhere additional funding becomes available, regardless of its source, WCBC may request the successful Tenderer to increase the number of hours and / or personnel supplied through this Contract.\nPlease note that WCBC cannot guarantee that there will be any sort of increase in service provision during the Contract term. At the time of tender all tenderers should submit their offering and pricing structure based off the published documents, not the possibility of additional hours/services being made available. \nThe detail within this section has been included for information purposes only to make tenderers aware of future possibilities. "
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "As per the tender documentation",
              "type": "economic"
            },
            {
              "description": "Tenderers must be a Security Industry Authority (SIA) Approved Contractor and registered with the Approved Contractor Scheme for the full duration of the Contract.",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 225000,
          "amountGross": 270000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "active",
    "submissionMethodDetails": "etenderWales Reference:\tProject_ 60110\nitt_119072\nTo access the tender documentation and submit a response to this opportunity, please follow the below instructions.\n1. Register your company on the etenderWales portal (this is only required once) - https://etenderwales.bravosolution.co.uk. \nSupplier registration video - https://app.screencast.com/2srN0n260W9nX \n2. Express an Interest in the tender.\nLogin to the portal with the username/password.\nClick the \u201cOpen Access PQQs/ITTs\u201d link (These are Invitations to Tender open to any registered supplier).\nClick on the relevant PQQ/ITT to access the content.\nClick the \u201cExpress Interest\u201d button in the \u201cActions\u201d box on the left-hand side of the page.\nThis will move the PQQ/ITT into your \u201cMy PQQ/ITTs\u201d page. (This is a secure area reserved for your projects only).\nClick on the PQQ/ITT code, you can now access any attachments by clicking the \u201cSettings and Buyer Attachments\u201d in the \u201cActions\u201d box.\n3. Responding to the tender.\nYou can now choose to \u201cReply\u201d or \u201cReject\u201d (please give a reason if rejecting);\nYou can now use the \u2018Messages\u0027 function to communicate with the buyer and seek any clarification;\nNote the deadline for completion, then follow the onscreen instructions to complete the ITT;\nThere may be a mixture of online and offline actions for you to perform (there is detailed online help available).\n4. Technical Assistance. \nIf you require any further assistance use the online help, or the Bravo etenderWales help desk is available Mon \u2013 Fri (8:00 \u2013 18:00) on:\nemail: E-mail: help@bravosolution.co.uk\nphone: +44 800 069 8634 / Fax: +44 2070800480\nLive Chat is available via the homepage - https://etenderwales.bravosolution.co.uk.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en",
        "cy"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-10-13T12:00:00+01:00"
    },
    "title": "City Centre Wardens for Wrexham",
    "value": {
      "amount": 225000,
      "amountGross": 270000,
      "currency": "GBP"
    }
  }
}