Managed IT Service RFP

{
  "buyer": {
    "id": "GB-PPON-PVHN-2521-XHNQ",
    "name": "Advanced Research and Invention Agency"
  },
  "date": "2025-09-09T14:35:45+01:00",
  "id": "055064-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0596cb",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "N1C 4EW",
        "region": "UKI31",
        "streetAddress": "5 Beaconsfield St"
      },
      "contactPoint": {
        "email": "tenders@aria.org.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.aria.org.uk/"
      },
      "id": "GB-PPON-PVHN-2521-XHNQ",
      "identifier": {
        "id": "PVHN-2521-XHNQ",
        "scheme": "GB-PPON"
      },
      "name": "Advanced Research and Invention Agency",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2025-12-12T23:59:59Z"
    },
    "description": "This RFP seeks proposals from experienced Managed IT Service Providers capable of delivering secure, scalable, agile, and proactive support. We are seeking a partner who can anticipate the evolving needs of a cutting-edge R\u0026D funding agency and provide forward-thinking solutions that enable ARIA\u0027s mission and growth. \nThe scope is to deliver ARIA\u0027s full IT capability, including: \n \u25cf Delivering dependable, day-to-day operational support that scales with our growing operations. \n\u25cf Supporting the integration and ongoing evolution of a complex, cloud-based technology ecosystem. \n\u25cf Continually strengthening our security posture in line with UK-government and NCSC frameworks.\n \u25cf Contributing to a tech-forward, security-conscious culture through policy, training, and enablement. \nThe total contract value for standard service delivery is anticipated to be up to \u00a31.25m for the initial 36-month term. This figure does not include costs for additional project support, extended hours, or pass-through costs for software and hardware - for this we anticipate an approximate additional \u00a31.8m for the duration of the initial term.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "documentType": "biddingDocuments",
        "id": "L-1",
        "url": "https://www.aria.org.uk/media/qxpjdcjv/rfp-managed-it-service-2025.pdf"
      },
      {
        "accessDetails": "A supplementary bidder pack with more detail about our IT environment, including specific tools, devices, ecosystem and governance data, can be provided upon request but will require bidders to sign a non-disclosure agreement (NDA). The template NDA can be found here - https://aria.org.uk/media/n1jgitlq/aria-mutual-nda-for-rfp-it-managed-service-2025.pdf, please note the terms are non-negotiable and due diligence will be conducted on the bidder. Please email clarifications@aria.org.uk to request the NDA for signing.",
        "documentType": "biddingDocuments",
        "id": "future"
      },
      {
        "datePublished": "2025-09-09T14:35:45+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "055064-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/055064-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-10-17T23:59:59+01:00"
    },
    "id": "ocds-h6vhtk-0596cb",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Information technology services",
            "id": "72222300",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UK"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Criteria A - Background, Profile, Experience and Expertise",
              "numbers": [
                {
                  "number": 20,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Criteria B - Your Approach to Service Delivery",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Criteria C - Demonstration of Resource",
              "numbers": [
                {
                  "number": 20,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Criteria D - Commercial Proposal",
              "numbers": [
                {
                  "number": 20,
                  "weight": "percentageExact"
                }
              ],
              "type": "cost"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-02-01T23:59:59Z",
          "maxExtentDate": "2031-02-02T23:59:59Z",
          "startDate": "2026-02-02T00:00:00Z"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "id": "1",
        "options": {
          "description": "As above, ARIA reserves the right to extend the contract by up to an additional 24 months, in 12-month increments subject to mutual agreement and continued satisfactory performance.\nThere will also be options for additional project support, extended hours, or pass-through costs for software and hardware - for this we anticipate an approximate additional \u00a31.8m for the duration of the initial term."
        },
        "renewal": {
          "description": "The initial term of the contract will be 36 months.  ARIA reserves the right to extend the contract by up to an additional 24 months, in 12-month increments, subject to mutual agreement and continued satisfactory performance."
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 4000000,
          "amountGross": 4800000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "features": "See RFP document on https://www.aria.org.uk/supply-to-us for more information"
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Competitive flexible procedure",
    "status": "active",
    "submissionMethodDetails": "https://aria.grantplatform.com/",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-10-29T14:00:00Z"
    },
    "title": "Managed IT Service RFP",
    "value": {
      "amount": 4000000,
      "amountGross": 4800000,
      "currency": "GBP"
    }
  }
}