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Provision of Payment Processing Gateway and Associated Services

Leicester City Council

Buyer Contact Info

Buyer Name: Leicester City Council

Buyer Address: City Hall, 115 Charles Street, Leicester, UKF21, LE1 1FZ, United Kingdom

Contact Name: Pamela

Contact Email: Pamela.Chirara@leicester.gov.uk

Contact Telephone: +441164543502

Status
active
Procedure
open
Value
204000.0 GBP
Gross: 244800 GBP
Published
04 Sep 2025, 15:59
Deadline
02 Oct 2025, 09:00
Contract Start
n/a
Contract End
n/a
Category
goods
CPV
48000000 - Software package and information systems
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

The Council would like to invite Suppliers to submit a Tender for selection of a single Supplier to provide a secure cloud-hosted payment processing gateway that automates the transmission of Direct Debit and BACS files to the banking network with associated reporting, auditing, support and maintenance. The Council has chosen not to split this tender into lots as the requirement is for a single, integrated payment processing gateway that must operate cohesively across multiple service areas. Splitting the contract would introduce unnecessary complexity and risk compatibility issues. A Preliminary Market Engagement (PME) was conducted to inform this process. Suppliers submitted responses to the Council’s questionnaire, in response to the Councils’ questions. The Preliminary Market notice for this requirement was published on the 6th February 2025, the link is here: https://procontract.due-north.com/Advert?advertId=d7da61f4-82e4-ef11-8134-005056b64545

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/054077-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 204,000

Lot 1 Value (Gross): GBP 244,800

Lot 1 Contract Start: 2026-04-23T00:00:00+01:00

Lot 1 Contract End: 2031-04-22T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (quality): Quality (70%)

Lot 1 Award Criterion (price): Price (30%)

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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          "endDate": "2031-04-22T23:59:59+01:00",
          "maxExtentDate": "2036-04-22T23:59:59+01:00",
          "startDate": "2026-04-23T00:00:00+01:00"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "An initial term of 5 years with the option to extend for 3+2 years. "
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    "mainProcurementCategory": "goods",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "riskDetails": "During the contract term, changes in Council systems (such as additional licences) or regulatory requirements (such as new BACS file formats, new cybersecurity controls, GDPR guidance changed) may necessitate system changes that are not covered in the original scope.",
    "status": "active",
    "submissionMethodDetails": "The Tender must be submitted through the https://procontract.due-north.com/Advert?advertId=a61e4b88-a489-f011-813a-005056b64545 portal (this may be submitted at any time prior to the closing time and date).  Submission of electronic Tender should not be left to the last moment as it may take some time to upload your completed Tender.  The server timestamps (GMT) Tenders when they are submitted.  Tender submitted after the closing date and time of 10.00am, 2nd October 2025 will not be considered.  ",
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      "amountGross": 244800,
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}