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Non-Emergency Patient Transport Services (NEPTS)

NHS West Yorkshire Integrated Care Board

Buyer Contact Info

Buyer Name: NHS West Yorkshire Integrated Care Board

Buyer Address: White Rose House, West Parade, Wakefield, UKE4, WF1 1LT, United Kingdom

Contact Name: Simon Rowe

Contact Email: wyicb-kirk.procurement@nhs.net

Status
complete
Procedure
limited
Value
32500000.0 GBP
Published
04 Sep 2025, 12:59
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
85143000 - Ambulance services
Region
n/a
Awarded To
Yorkshire Ambulance Service NHS Trust
Official Source
Open Find a Tender

Description

Non-emergency Patient Transport (NEPTS) provides pre-planned and on-day (unplanned) transport to support eligible patients to access NHS funded care. NEPTS caters for those patients who are either too ill to get to hospital without assistance or for whom travelling may cause their condition to deteriorate. The service provides for a wide range of patient mobilities, requiring a variety of vehicle types and levels of care consistent with the patient's medical needs - including specialist moving and handling or support during transport such as provision of oxygen.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: The Contract Authority, the NHS West Yorkshire Integrated Care Board, intends to award a contract to an existing provider following Direct Award Process C. The authority is publishing this notice in Find a Tender in accordance with the NHS Provider Selection Regime.<br/>The Contract Term is 22 months. 1st October 2025 to the 31st July 2027. Additional information: The existing provider(s) is satisfying the contract and will likely satisfy the proposed contract to a sufficient standard. <br/>The criteria of the PSR have been applied as follows:<br/>Quality and innovation (including performance): 60%<br/>Value: 10%<br/>Integration, collaboration and service sustainability: 10%<br/>Improving access, reducing health inequalities and improving choice: 10%<br/>Social value: 10%

Lot 1 Status: cancelled

Lot 1 Has Options: No

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "053937-2025-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-159884",
          "name": "Yorkshire Ambulance Service NHS Trust"
        }
      ]
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 1
      }
    ]
  },
  "buyer": {
    "id": "GB-FTS-67022",
    "name": "NHS West Yorkshire Integrated Care Board"
  },
  "contracts": [
    {
      "awardID": "053937-2025-1",
      "dateSigned": "2025-09-04T00:00:00+01:00",
      "id": "053937-2025-1",
      "status": "active",
      "value": {
        "amount": 32500000.0,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-09-04T13:59:59+01:00",
  "description": "This is a Provider Selection Regime (PSR) intention to award notice. The Standstill Period will begin on the day after the publication of this notice and shall end at midnight on the 17th September 2025. Representations by providers must be made to the relevant authority in writing to the named Contact Person.  This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the PSR.\u003cbr/\u003eWritten representations should be sent to wyicb-kirk.procurement@nhs.net  \u003cbr/\u003eYour response must include the information below\u003cbr/\u003eCost criterion / Price \u003cbr/\u003eThe existing provider(s) is satisfying the contract and will likely satisfy the proposed contract to a sufficient standard.\u003cbr/\u003eWeighting:100\u003cbr/\u003e\u003cbr/\u003eThe service has been reviewed against the key criteria of the Provider Selection Regime. The criteria were given the following weightings throughout.\u003cbr/\u003eQuality and innovation (including performance): 60%, including 40% for performance against contractual KPIs.  \u003cbr/\u003eValue: 10%\u003cbr/\u003eIntegration, collaboration and service sustainability: 10%\u003cbr/\u003eImproving access, reducing health inequalities and improving choice: 10%\u003cbr/\u003eSocial value: 10%\u003cbr/\u003e\u003cbr/\u003eThe existing provider scored over 70%, which is the Contract Authority\u2019s pass mark to proceed with the intent to award notice.\u003cbr/\u003e\u003cbr/\u003eThe existing provider has consistently met the majority of KPIs (6 out of 9) within the preceding 12 months.  \u003cbr/\u003e\u003cbr/\u003eUnder-performance against 2 out of 9 KPIs has been marginal, and where performance improvement can be evidenced throughout the preceding 12 months.  The Contracting Authority has assessed this to be acceptable. \u003cbr/\u003e\u003cbr/\u003eThe existing provider\u2019s non-achievement of 1 Key Performance Indicator - for its call-handling response - has been scrutinised (throughout the 2024/25 financial year) and has been subject to a specific project since April 2025 to reduce the volume of calls and improve performance.  From April 2025 to July 2025, under-performance is now marginal and the KPI has been met in-full for June and July 2025. The Contracting Authority has assessed this to be acceptable. \u003cbr/\u003e\u003cbr/\u003eFor the other aspects of the key criteria, the Contracting Authority adopted a standardised scoring matrix. This consisted of assessing the information from the review of service against the requirements listed within the statutory guidance for the Provider Selection Regime. \u003cbr/\u003eThere are no declarations of Interest.",
  "id": "053937-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-059426",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Wakefield",
        "postalCode": "WF1 1LT",
        "region": "UKE4",
        "streetAddress": "White Rose House, West Parade"
      },
      "contactPoint": {
        "email": "wyicb-kirk.procurement@nhs.net",
        "name": "Simon Rowe"
      },
      "details": {
        "buyerProfile": "https://www.westyorkshire.icb.nhs.uk/",
        "classifications": [
          {
            "description": "Body governed by public law",
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Health",
            "id": "07",
            "scheme": "COFOG"
          }
        ],
        "url": "https://www.westyorkshire.icb.nhs.uk/"
      },
      "id": "GB-FTS-67022",
      "identifier": {
        "legalName": "NHS West Yorkshire Integrated Care Board"
      },
      "name": "NHS West Yorkshire Integrated Care Board",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Wakefield",
        "postalCode": "WF2 0XQ",
        "region": "UK",
        "streetAddress": "Logistics Hub, Unit C1, Telford Way, Wakefield 41 Industrial Estate, Wakefield, WF2 0XQ"
      },
      "details": {
        "scale": "large",
        "url": "https://www.yas.nhs.uk"
      },
      "id": "GB-FTS-159884",
      "identifier": {
        "id": "00000N/A",
        "legalName": "Yorkshire Ambulance Service NHS Trust"
      },
      "name": "Yorkshire Ambulance Service NHS Trust",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Wakefield",
        "postalCode": "WF1 1LT",
        "streetAddress": "White Rose House, West Parade"
      },
      "details": {
        "url": "https://www.westyorkshire.icb.nhs.uk/"
      },
      "id": "GB-FTS-105754",
      "identifier": {
        "legalName": "WYICB PSR Review Panel"
      },
      "name": "WYICB PSR Review Panel",
      "roles": [
        "reviewBody"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SE1 8UG",
        "streetAddress": "London"
      },
      "details": {
        "url": "https://www.england.nhs.uk/commissioning/how-commissioning-is-changing/nhs-provider-selection-regime/independent-patient-choice-and-procurement-panel/"
      },
      "id": "GB-FTS-123151",
      "identifier": {
        "legalName": "NHS England Independent Patient Choice and Procurement Panel"
      },
      "name": "NHS England Independent Patient Choice and Procurement Panel",
      "roles": [
        "mediationBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "Ambulance services",
      "id": "85143000",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "Non-emergency Patient Transport (NEPTS) provides pre-planned and on-day (unplanned) transport to support eligible patients to access NHS funded care. NEPTS caters for those patients who are either too ill to get to hospital without assistance or for whom travelling may cause their condition to deteriorate. The service provides for a wide range of patient mobilities, requiring a variety of vehicle types and levels of care consistent with the patient\u0027s medical needs - including specialist moving and handling or support during transport such as provision of oxygen.",
    "id": "C386124",
    "items": [
      {
        "deliveryAddresses": [
          {
            "region": "UKE4"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        },
        "description": "The Contract Authority, the NHS West Yorkshire Integrated Care Board, intends to award a contract to an existing provider following Direct Award Process C. The authority is publishing this notice in Find a Tender in accordance with the NHS Provider Selection Regime.\u003cbr/\u003eThe Contract Term is 22 months. 1st October 2025 to the 31st July 2027. Additional information: The existing provider(s) is satisfying the contract and will likely satisfy the proposed contract to a sufficient standard. \u003cbr/\u003eThe criteria of the PSR have been applied as follows:\u003cbr/\u003eQuality and innovation (including performance): 60%\u003cbr/\u003eValue: 10%\u003cbr/\u003eIntegration, collaboration and service sustainability: 10%\u003cbr/\u003eImproving access, reducing health inequalities and improving choice: 10%\u003cbr/\u003eSocial value: 10%",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. The Standstill Period will begin on the day after the publication of this notice. Representations by providers must be made to the relevant authority in writing to the named Contact Person.  This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the PSR.\u003cbr/\u003eWritten representations should be sent to wyicb-kirk.procurement@nhs.net",
    "procurementMethodRationaleClassifications": [
      {
        "description": "New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive",
        "id": "D_REPETITION_EXISTING",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL"
      }
    ],
    "status": "complete",
    "title": "Non-Emergency Patient Transport Services (NEPTS)"
  }
}