ICT Hardware and Software Support and Maintenance framework

{
  "buyer": {
    "id": "GB-PPON-PDQZ-1442-RZTZ",
    "name": "Stoke on Trent City Council"
  },
  "date": "2025-09-01T10:21:21+01:00",
  "id": "052697-2025",
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  "ocid": "ocds-h6vhtk-05523f",
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        "locality": "Stoke-on-Trent",
        "postalCode": "ST4 1HH",
        "region": "UKG23",
        "streetAddress": "Civic Centre, Glebe Street"
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      "contactPoint": {
        "email": "categorymanagement@stoke.gov.uk",
        "name": "Agnes Ashun"
      },
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    "description": "Stoke-on-Trent City Council wishes to appoint an Information Communication Technology partner to assist in the supply, delivery, maintenance, support and implementation of its ICT requirements over a four year period.\nThe framework will be made available to public contracting authorities in Stoke-on-Trent, Staffordshire and Cheshire.",
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        "documentType": "conflictOfInterest",
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    "enquiryPeriod": {
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    },
    "id": "S R/2025/478",
    "items": [
      {
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            "description": "Office and computing machinery, equipment and supplies except furniture and software packages",
            "id": "30000000",
            "scheme": "CPV"
          },
          {
            "description": "Communication and multimedia software package",
            "id": "48500000",
            "scheme": "CPV"
          },
          {
            "description": "Software package utilities",
            "id": "48700000",
            "scheme": "CPV"
          },
          {
            "description": "Information systems and servers",
            "id": "48800000",
            "scheme": "CPV"
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            "countryName": "United Kingdom",
            "region": "UKG24"
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    ],
    "legalBasis": {
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    "lots": [
      {
        "awardCriteria": {
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              "name": "Software Management",
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                  "weight": "percentageExact"
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            {
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              "numbers": [
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                  "weight": "percentageExact"
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              "type": "quality"
            },
            {
              "name": "Hardware Maintenance",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Technical Support",
              "numbers": [
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                  "weight": "percentageExact"
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                  "weight": "percentageExact"
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              ],
              "type": "quality"
            },
            {
              "name": "Server Maintenance - Basket of Goods",
              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
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              "numbers": [
                {
                  "number": 5,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "name": "Percentage Mark up on Hardware",
              "numbers": [
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                  "weight": "percentageExact"
                }
              ],
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            },
            {
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                  "weight": "percentageExact"
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        },
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          "startDate": "2025-11-14T00:00:00Z"
        },
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              "type": "economic"
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            {
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              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
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        },
        "value": {
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          "amountGross": 18000000,
          "currency": "GBP"
        }
      }
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        "relativeValue": {
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          "proportion": 0.03
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    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "active",
    "submissionMethodDetails": "https://procontract.due-north.com/Procurer/Advert/View?advertId=c0a75e2f-4a78-f011-813a-005056b64545\u0026fromAdvertEvent=True",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
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    "techniques": {
      "frameworkAgreement": {
        "buyerCategories": "This framework may be used by the Council and other UK public sector bodies operating within the geographical regions selected in this notice. This includes (but is not limited to) local authorities, NHS bodies, police and emergency services, housing associations, and other contracting authorities as defined in the Public Contracts Regulations 2015 and the Procurement Act 2023.",
        "buyerLocationRestrictions": [
          {
            "gazetteer": {
              "identifiers": [
                "UKD62"
              ],
              "scheme": "GB-ITL"
            }
          },
          {
            "gazetteer": {
              "identifiers": [
                "UKG23"
              ],
              "scheme": "GB-ITL"
            }
          },
          {
            "gazetteer": {
              "identifiers": [
                "UKG24"
              ],
              "scheme": "GB-ITL"
            }
          }
        ],
        "description": "This Framework Agreement enables the Council and other eligible participating bodies to procure Deliverables through individual call-off contracts during the Framework period.\nWhen a Customer wishes to procure Deliverables, they may issue a Call-Off Invitation to the Supplier, requesting a Quotation. The Supplier will respond with a Quotation that includes:\nA description of the proposed Deliverables;\nAny relevant implementation or delivery plans; and\nPricing, calculated in accordance with the agreed Pricing Mechanism, which includes:\nthe anticipated cost of the Deliverables,\nan agreed margin, and\n(for Non-Council Customers only) a management charge.\nIf the Customer accepts the Quotation, they will issue an Order, forming a call-off contract. This contract will incorporate:\nthe terms of the Framework Agreement,\nthe Customer\u0027s Order,\nany specific requirements issued with the Call-Off Invitation, and\nthe Supplier\u0027s Quotation.\nCustomers are not obligated to proceed with a call-off after receiving a Quotation and may cancel or delay the process without incurring any cost or penalty.\nCall-offs may be awarded with or without further competition, depending on the nature of the requirement and the award method selected.",
        "maximumParticipants": 1,
        "method": "withAndWithoutReopeningCompetition",
        "type": "open"
      },
      "hasFrameworkAgreement": true
    },
    "tenderPeriod": {
      "endDate": "2025-10-06T16:00:00+01:00"
    },
    "title": "ICT Hardware and Software Support and Maintenance framework",
    "value": {
      "amount": 15000000,
      "amountGross": 18000000,
      "currency": "GBP"
    }
  }
}