← Back to opportunities

HMRC Incentive Vouchers

HM Revenue & Customs

Buyer Contact Info

Buyer Name: HM Revenue & Customs

Buyer Address: 100 Parliament Street, London, UKI32, SW1A 2BQ, United Kingdom

Contact Email: hmrcsupportsapariba@hmrc.gov.uk

Status
complete
Procedure
direct
Value
110000.0 GBP
Published
28 Aug 2025, 07:03
Deadline
n/a
Contract Start
27 Aug 2025, 23:00
Contract End
17 Aug 2026, 22:59
Category
n/a
CPV
79900000 - Miscellaneous business and business-related services
Region
n/a
Awarded To
PARK RETAIL LIMITED
Official Source
Open Find a Tender

Description

HMRC look to provide an incentive voucher to users within and outside the UK that have taken part in research for our Digital Services. Where users are recruited through the HMRC User panel we issue vouchers to thank the Users for their involvement. Because of user locations we would like the option for the vouchers to be redeemable in both the UK and internationally (Counties within the EU, as well as Norway, Iceland and Switzerland, however, these will be minimal). HMRC will require the supplier to provide paper incentive vouchers to offline users for taking part in the user research to support the development of our digital platforms. If supplier unable to issue directly the supplier will provide paper incentive vouchers to HMRC, who in turn will issue to their users. Vouchers will be required in a combination of digital and paper/card voucher format (which must be suitable for offline users) as prescribed by HMRC and all must be available to use outside the UK. HMRC will require all vouchers to remain valid for at least 1 year.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Awards

Award Title: HMRC Incentive vouchers

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "aboveThreshold": false,
      "contractPeriod": {
        "endDate": "2026-08-17T23:59:59+01:00",
        "startDate": "2025-08-28T00:00:00+01:00"
      },
      "date": "2025-08-07T00:00:00+01:00",
      "documents": [
        {
          "datePublished": "2025-08-28T08:03:39+01:00",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "051762-2025",
          "noticeType": "UK6",
          "url": "https://www.find-tender.service.gov.uk/Notice/051762-2025"
        }
      ],
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Miscellaneous business and business-related services",
              "id": "79900000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UK"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2025-08-28T23:59:59+01:00",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-00402152",
          "name": "PARK RETAIL LIMITED"
        }
      ],
      "title": "HMRC Incentive vouchers",
      "value": {
        "amount": 110000,
        "amountGross": 132000,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-PPON-PVMW-8599-JZNJ",
    "name": "HM Revenue \u0026 Customs"
  },
  "date": "2025-08-28T08:03:39+01:00",
  "id": "051762-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-058ef8",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW1A 2BQ",
        "region": "UKI32",
        "streetAddress": "100 Parliament Street"
      },
      "contactPoint": {
        "email": "hmrcsupportsapariba@hmrc.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PVMW-8599-JZNJ",
      "identifier": {
        "id": "PVMW-8599-JZNJ",
        "scheme": "GB-PPON"
      },
      "name": "HM Revenue \u0026 Customs",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PHRP-6667-WZCL",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Merseyside",
        "postalCode": "CH41 7ED",
        "region": "UKD74",
        "streetAddress": "Valley Road"
      },
      "contactPoint": {
        "email": "bids@love2shop.co.uk"
      },
      "details": {
        "scale": "large",
        "url": "https://business.love2shop.co.uk/",
        "vcse": false
      },
      "id": "GB-COH-00402152",
      "identifier": {
        "id": "00402152",
        "scheme": "GB-COH"
      },
      "name": "PARK RETAIL LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "HMRC look to provide an incentive voucher to users within \nand outside the UK that have taken part in research for our \nDigital Services. Where users are recruited through the \nHMRC User panel we issue vouchers to thank the Users for \ntheir involvement. Because of user locations we would like \nthe option for the vouchers to be redeemable in both the UK \nand internationally (Counties within the EU, as well as \nNorway, Iceland and Switzerland, however, these will be \nminimal).  \n HMRC will require the supplier to provide paper incentive \nvouchers to offline users  for taking part in the user research \nto support the development of our digital platforms.  If \nsupplier unable to issue directly the supplier will provide \npaper incentive vouchers to HMRC, who in turn will issue to \ntheir users.  \n Vouchers will be required in a combination of digital and \npaper/card voucher format (which must be suitable for \noffline users) as prescribed by HMRC and all must be \navailable to use outside the UK. HMRC will require all \nvouchers to remain valid for at least 1 year.",
    "id": "SR2507348237",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Below threshold - without competition",
    "status": "complete",
    "title": "HMRC Incentive Vouchers"
  }
}