← Back to opportunities

ALM Platform- Atlassian SaaS Migration

HM Revenue & Customs

Buyer Contact Info

Buyer Name: HM Revenue & Customs

Buyer Address: 100 Parliament Street, London, UKI32, SW1A 2BQ, United Kingdom

Contact Email: hmrcsupportsapariba@hmrc.gov.uk

Status
complete
Procedure
direct
Value
5297791.0 GBP
Published
27 Aug 2025, 09:44
Deadline
n/a
Contract Start
21 Sep 2025, 23:00
Contract End
21 Sep 2028, 22:59
Category
n/a
CPV
72000000 - IT services: consulting, software development, Internet and support
Region
n/a
Awarded To
Atlassian Pty. Ltd.
Official Source
Open Find a Tender

Description

HMRC require a project management tool for tracking issues, bugs and tasks in software development and a collaborative workspace where teams can create, share and manage documentation and knowledge. These tools need to be able to integrate to allow teams to plan projects, track progress and maintain organised accessible information. The solutions need to be integrated to allow for transition between project tracking and documentation as well as being highly customisable to support complex workflows across software, business and IT teams. The system also needs to be compatible with a range of plugins that HMRC already utilise and requires robust permission controls to maintain the security of HMRC systems. HMRC are planning to consolidate multiple siloed software instances across CDIO, ECS, DPS, EIS, B&T/CDS and HMRC Digital into SaaS based platforms. This is focusing on the need to procure the following licenses for the Atlassian Jira/Confluence software. License requirement: Atlassian Enterprise Cloud, 9000 Users for Jira, Confluence Bundled with Rovo for 9000 Users Atlassian Guard Premium 9000 users, Jira Service Management Enterprise 300 Agents, Jira Product Discovery Premium 1000 Users.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Documents

Document Description: Not published

Awards

Award Title: ALM Platform- Atlassian SaaS Migration

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2028-09-21T23:59:59+01:00",
        "startDate": "2025-09-22T00:00:00+01:00"
      },
      "documents": [
        {
          "datePublished": "2025-08-27T10:44:03+01:00",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "051488-2025",
          "noticeType": "UK5",
          "url": "https://www.find-tender.service.gov.uk/Notice/051488-2025"
        }
      ],
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "IT services: consulting, software development, Internet and support",
              "id": "72000000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UK"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2025-09-22T23:59:59+01:00",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-PPON-PCMN-3518-DWCZ",
          "name": "Atlassian Pty. Ltd."
        }
      ],
      "title": "ALM Platform- Atlassian SaaS Migration",
      "value": {
        "amount": 5297791,
        "amountGross": 6357349.2,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-PPON-PVMW-8599-JZNJ",
    "name": "HM Revenue \u0026 Customs"
  },
  "date": "2025-08-27T10:44:03+01:00",
  "id": "051488-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-058e4a",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW1A 2BQ",
        "region": "UKI32",
        "streetAddress": "100 Parliament Street"
      },
      "contactPoint": {
        "email": "hmrcsupportsapariba@hmrc.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PVMW-8599-JZNJ",
      "identifier": {
        "id": "PVMW-8599-JZNJ",
        "scheme": "GB-PPON"
      },
      "name": "HM Revenue \u0026 Customs",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "AU",
        "countryName": "Australia",
        "locality": "Sydney, NSW",
        "postalCode": "2000",
        "region": "AU",
        "streetAddress": "Level 6, 341 George Street"
      },
      "contactPoint": {
        "email": "legalfilings@atlassian.com"
      },
      "details": {
        "scale": "large",
        "url": "https://www.atlassian.com/",
        "vcse": false
      },
      "id": "GB-PPON-PCMN-3518-DWCZ",
      "identifier": {
        "id": "PCMN-3518-DWCZ",
        "scheme": "GB-PPON"
      },
      "name": "Atlassian Pty. Ltd.",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "HMRC require a project management tool for tracking issues, bugs and tasks in software development and a collaborative workspace where teams can create, share and manage documentation and knowledge. These tools need to be able to integrate to allow teams to plan projects, track progress and maintain organised accessible information. The solutions need to be integrated to allow for transition between project tracking and documentation as well as being highly customisable to support complex workflows across software, business and IT teams. The system also needs to be compatible with a range of plugins that HMRC already utilise and requires robust permission controls to maintain the security of HMRC systems. HMRC are planning to consolidate multiple siloed software instances across CDIO, ECS, DPS, EIS, B\u0026T/CDS and HMRC Digital into SaaS based platforms. This is focusing on the need to procure the following licenses for the Atlassian Jira/Confluence software. License requirement: Atlassian Enterprise Cloud, 9000 Users for Jira, Confluence Bundled with Rovo for 9000 Users Atlassian Guard Premium 9000 users, Jira Service Management Enterprise 300 Agents, Jira Product Discovery Premium 1000 Users.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "SR2497099450",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "\u2022\tSingle supplier - intellectual property or exclusive rights\n\u2022\tSingle supplier - technical reasons\nAtlassian Jira/Confluence is a key piece of software for the organisation as it is used for both tracking tasks and managing agile projects as well as enabling teams to collaborate and document work on said projects in a shared organised space. Moving to an alternative solution would cause significant disruption and risk to the authority. This would create disproportionate technical and resource challenges that would impact business operations and not demonstrate commercial value or provide the most economically advantageous outcome",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersIntellectualPropertyExclusiveRights"
      },
      {
        "id": "singleSuppliersTechnicalReasons"
      }
    ],
    "status": "complete",
    "title": "ALM Platform- Atlassian SaaS Migration"
  }
}