V&A - Soft FM

{
  "buyer": {
    "id": "GB-PPON-PQLN-4536-WVGN",
    "name": "Victoria and Albert Museum"
  },
  "date": "2025-08-26T12:49:53+01:00",
  "id": "051247-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-04fe69",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW7 2RL",
        "region": "UKI33",
        "streetAddress": "Cromwell Road"
      },
      "contactPoint": {
        "email": "procurement@vam.ac.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PQLN-4536-WVGN",
      "identifier": {
        "id": "PQLN-4536-WVGN",
        "scheme": "GB-PPON"
      },
      "name": "Victoria and Albert Museum",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tenderUpdate"
  ],
  "tender": {
    "aboveThreshold": true,
    "amendments": [
      {
        "description": "Amended procedure to clarify that award criteria may be refined (in line with competitive flexible procedure description in the documentation)",
        "id": "051247-2025"
      }
    ],
    "awardPeriod": {
      "endDate": "2026-03-22T23:59:59Z"
    },
    "description": "The V\u0026A is a family of museums dedicated to the power of creativity.\nOur Soft FM (Facilities Management) services contract will include but not be limited to the below services across the V\u0026A estate in London and the South East:\n\u2022\tGeneral Services\n\u2022\tCleaning \u0026 Housekeeping\n\u2022\tWaste Management\n\u2022\tPortering Services\n\u2022\tSupport Services for Events\n\u2022\tPest Control\n\u2022\tLogistics\n\u2022\tWindow Cleaning\n\u2022\tWashroom Hygiene\n\u2022\tGrounds Maintenance\nServices shall be provided on a fixed fee basis derived from the submitted price list and will be inclusive of all expenses, disbursements, and other costs associated with meeting our requirement.\nFor more information, please log on to Delta and download the PSQ pack which includes our draft Scope of Service.\nPlease note that the estimated value stated in this contract is inclusive of all options and extensions. This means it is based on the extended seven year term and includes some allowances for ad hoc services.\nThe following organisation is carrying out part of the procurement on our behalf: Mortice Consulting Limited, company number 10639824, whose registered address is 26-28 Molesey Road, Hersham, Walton On Thames, Surrey, United Kingdom, KT12 4RQ. Their role in this procurement is assisting us with drafting procurement documentation and evaluating submissions from suppliers.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "description": "Link to download and submit the Stage 1 documents",
        "documentType": "biddingDocuments",
        "id": "L-1",
        "url": "https://www.delta-esourcing.com/respond/84UKN57Y8Y"
      },
      {
        "accessDetails": "Draft Invitation to Tender document will follow, and will be uploaded to Delta by 16 Sept 2025.",
        "documentType": "biddingDocuments",
        "id": "future"
      },
      {
        "datePublished": "2025-08-26T12:49:53+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "051247-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/051247-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-09-16T23:59:00+01:00"
    },
    "expressionOfInterestDeadline": "2025-09-26T12:00:00+01:00",
    "id": "VA/CON/F25/02",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Event services",
            "id": "79952000",
            "scheme": "CPV"
          },
          {
            "description": "Non-hazardous refuse and waste treatment and disposal services",
            "id": "90513000",
            "scheme": "CPV"
          },
          {
            "description": "Building-cleaning services",
            "id": "90911200",
            "scheme": "CPV"
          },
          {
            "description": "Window-cleaning services",
            "id": "90911300",
            "scheme": "CPV"
          },
          {
            "description": "Office cleaning services",
            "id": "90919200",
            "scheme": "CPV"
          },
          {
            "description": "Pest-control services",
            "id": "90922000",
            "scheme": "CPV"
          },
          {
            "description": "Housekeeping services",
            "id": "98341110",
            "scheme": "CPV"
          },
          {
            "description": "Portering services",
            "id": "98341120",
            "scheme": "CPV"
          },
          {
            "description": "Janitorial services",
            "id": "98341130",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKI"
          },
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKJ"
          }
        ],
        "id": "VA/CON/F25/01 and VA/CON/F25/02 for Hard and Soft FM respectively",
        "relatedLot": "VA/CON/F25/01 and VA/CON/F25/02 for Hard and Soft FM respectively"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lotDetails": {
      "noLotsDivisionRationale": "We have already split our FM requirement into two contracts, Soft FM (this contract) and Hard FM (to be procured separately at a later date). Our market engagement exercise revealed broad support for the proposed scope. This contract packaging ensures we can achieve maximum value and operational \u0026 technical efficiency whilst still being at a size that is accessible to SMEs."
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "name": "Social Value",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2031-06-30T23:59:59+01:00",
          "startDate": "2026-07-01T00:00:00+01:00"
        },
        "hasOptions": true,
        "id": "VA/CON/F25/01 and VA/CON/F25/02 for Hard and Soft FM respectively",
        "options": {
          "description": "Option to include additional ad hoc requirements for portering, sanitary products and kitchen items.\nOption to vary the scope of services to meet the buildings\u0027 operational needs.\nOption to include additional ad hoc requests for deep cleans, hawking, and large event support\nKnown Risks (under Procurement Act, Schedule 8, Sections 5-7) are not included in the contract value estimation. Known Risks will include changes outside of ours and the supplier\u0027s control such as to living wage, inflation, and statutory changes that affect the sums paid."
        },
        "secondStage": {
          "maximumCandidates": 6,
          "minimumCandidates": 4
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "A minimum of \u00a34m turnover is recommended for this contract",
              "type": "economic"
            },
            {
              "description": "As set out in the Stage 1 documents",
              "forReduction": true
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 27358000,
          "amountGross": 32400000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "features": "Stage 1 - Submission of PSQs to be evaluated against Conditions of Participation and establish a shortlist of suppliers to invite to tender.\nStage 2 - Submission of Tenders to be evaluated against Award Criteria and establish the Most Advantageous Tender to be awarded the contract. Includes a dialogue stage before tenders are submitted, and presentation and clarification interviews after tenders are submitted.\nAward criteria may be revised before Stage 2 commences."
    },
    "procurementMethod": "selective",
    "procurementMethodDetails": "Competitive flexible procedure",
    "status": "active",
    "submissionMethodDetails": "Stage 1 documents must be submitted electronically via https://www.delta-esourcing.com/respond/84UKN57Y8Y",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "title": "V\u0026A - Soft FM",
    "value": {
      "amount": 27358000,
      "amountGross": 32400000,
      "currency": "GBP"
    }
  }
}