Buyer Name: Business Services Organisation Procurement and Logistics Service
Buyer Address: 2 Franklin Street, Belfast, UKN06, BT2 8DQ, United Kingdom
Contact Email: keli.mcteague@hscni.net
Business Services Organisation Procurement and Logistics Service
Buyer Name: Business Services Organisation Procurement and Logistics Service
Buyer Address: 2 Franklin Street, Belfast, UKN06, BT2 8DQ, United Kingdom
Contact Email: keli.mcteague@hscni.net
Alemba are the Global owner of the vFire IT Service Management (ITSM) toolset product and as such are the sole official provider for this product. BSO ITS has grown in recent years and vFire is the main tool used by all BSO ITS staff to deliver IT Services to end users within the agreed SLA. Use of vFire\ASM toolset will mean that the provision of IT Services can be monitored and reviewed to ensure that HSC customer SLA targets are met via use of the vFire ITSM toolset. BSO ITS staff levels have grown in recent years and vFire is the main tool used by all BSO ITS staff to deliver IT Services to end users within the agreed SLA. There has been no major investment by BSO ITS in terms of licences despite staff levels increasing by over 100% since preCOVID. £1,974,000.00 has been previously Direct Awarded to Alemba for Vfire Licences and Support. It is our intention to complete a further Direct Award to the value of £105,000.00 (exclusive of vat). We wish to review this on an annual basis until 31st March 2029.
No linked documents found for this notice.
Lot 1 Status: complete
Document Description: Not published
{
"awards": [
{
"id": "2",
"items": [
{
"additionalClassifications": [
{
"description": "IT services: consulting, software development, Internet and support",
"id": "72000000",
"scheme": "CPV"
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],
"deliveryAddresses": [
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"countryName": "United Kingdom",
"region": "UKN"
}
],
"id": "1",
"relatedLot": "1"
}
],
"mainProcurementCategory": "services",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-COH-06322945",
"name": "ALEMBA LIMITED"
}
]
}
],
"buyer": {
"id": "GB-NHS-PWNJ-1991-NGDW",
"name": "Business Services Organisation Procurement and Logistics Service"
},
"contracts": [
{
"aboveThreshold": true,
"awardID": "2",
"dateSigned": "2025-07-17T00:00:00+01:00",
"documents": [
{
"datePublished": "2025-08-14T16:56:05+01:00",
"description": "Contract details notice on Find a Tender",
"documentType": "contractNotice",
"format": "text/html",
"id": "048935-2025",
"noticeType": "UK7",
"url": "https://www.find-tender.service.gov.uk/Notice/048935-2025"
}
],
"hasRenewal": true,
"id": "2",
"noAgreedMetricsRationale": "Not applicable, contract not over \u00a35 million",
"period": {
"endDate": "2027-03-31T23:59:59+01:00",
"maxExtentDate": "2029-03-31T23:59:59+01:00",
"startDate": "2025-07-18T00:00:00+01:00"
},
"renewal": {
"description": "This DAC is for 1 year 8 months with provision of another 2 years. Annual reviews will need to be carried out to determine whether or not these licences are still required as well as the number and types of licences required based upon the projected need."
},
"status": "active",
"value": {
"amount": 105000.0,
"amountGross": 126000.0,
"currency": "GBP"
}
}
],
"date": "2025-08-14T16:56:05+01:00",
"id": "048935-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-0547bf",
"parties": [
{
"additionalIdentifiers": [
{
"id": "PCQH-8657-NGMT",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Belfast",
"postalCode": "BT2 8DQ",
"region": "UKN06",
"streetAddress": "2 Franklin Street"
},
"contactPoint": {
"email": "keli.mcteague@hscni.net"
},
"details": {
"classifications": [
{
"description": "Public authority - central government",
"id": "publicAuthorityCentralGovernment",
"scheme": "UK_CA_TYPE"
},
{
"description": "Northern Irish devolved regulations apply",
"id": "GB-NIR",
"scheme": "UK_CA_DEVOLVED_REGULATIONS"
}
]
},
"id": "GB-NHS-PWNJ-1991-NGDW",
"identifier": {
"id": "PWNJ-1991-NGDW",
"scheme": "GB-NHS"
},
"name": "Business Services Organisation Procurement and Logistics Service",
"roles": [
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},
{
"additionalIdentifiers": [
{
"id": "PHCQ-2676-QQYN",
"scheme": "GB-PPON"
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],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Cambridge",
"postalCode": "CB1 2LA",
"region": "UKH12",
"streetAddress": "Salisbury House"
},
"contactPoint": {
"email": "tenders@alemba.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "http://alemba.com",
"vcse": false
},
"id": "GB-COH-06322945",
"identifier": {
"id": "06322945",
"scheme": "GB-COH"
},
"name": "ALEMBA LIMITED",
"roles": [
"supplier"
]
}
],
"tag": [
"award",
"contract"
],
"tender": {
"description": "Alemba are the Global owner of the vFire IT Service Management (ITSM) toolset product and as such are the sole official provider for this product. BSO ITS has grown in recent years and vFire is the main tool used by all BSO ITS staff to deliver IT Services to end users within the agreed SLA. Use of vFire\\ASM toolset will mean that the provision of IT Services can be monitored and reviewed to ensure that HSC customer SLA targets are met via use of the vFire ITSM toolset.\u200b\nBSO ITS staff levels have grown in recent years and vFire is the main tool used by all BSO ITS staff to deliver IT Services to end users within the agreed SLA. There has been no major investment by BSO ITS in terms of licences despite staff levels increasing by over 100% since preCOVID. \u200b\n\u00a31,974,000.00 has been previously Direct Awarded to Alemba for Vfire Licences and Support.\nIt is our intention to complete a further Direct Award to the value of \u00a3105,000.00 (exclusive of vat). We wish to review this on an annual basis until 31st March 2029.",
"documents": [
{
"description": "Not published",
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
}
],
"id": "ocds-h6vhtk-0547bf",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"lots": [
{
"id": "1",
"status": "complete"
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],
"procurementMethod": "direct",
"procurementMethodDetails": "Direct award",
"procurementMethodRationale": "Alemba are the Global owner of the vFire IT Service Management (ITSM) toolset product and as such are the sole official provider for this product. BSO ITS has grown in recent years and vFire is the main tool used by all BSO ITS staff to deliver IT Services to end users within the agreed SLA. Use of vFire\\ASM toolset will mean that the provision of IT Services can be monitored and reviewed to ensure that HSC customer SLA targets are met via use of the vFire ITSM toolset.\u200b\nWe wish to rely on schedule 5 section 5 (a) due to DXC having the intellectual property rights. They are the only supplier able to provide the services.",
"procurementMethodRationaleClassifications": [
{
"id": "singleSuppliersIntellectualPropertyExclusiveRights"
}
],
"status": "complete",
"title": "vFire additional licences and associated maintenance and support"
}
}