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Hotel Services

UHI Executive Office

Buyer Contact Info

Buyer Name: UHI Executive Office

Buyer Address: UHI House, Old Perth Road, Inverness, UK, IV2 3JH, United Kingdom

Contact Name: Katrina McEwan

Contact Email: katrina.mcewan@uhi.ac.uk

Contact Telephone: +44 1463279000

Status
active
Procedure
open
Value
n/a
Published
04 Aug 2025, 15:01
Deadline
04 Sep 2025, 11:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
79993100 - Facilities management services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

The University of the Highlands and Islands is looking for a supplier to provide Hotel Services at their 4 student residences sites in Inverness, Dornoch, Elgin and Fort William as detailed in the Invitation to Tender. It is expected that these services will be required from November 2025 for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract, with UHI having the option to extend for a further 2 x 12 months periods following the Initial Term

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: The following duties are included within this Contract and shall be carried out as required: Internal and external patrolling. Monitoring and responding to intruder alarms. Reactively monitoring CCTV. Emergency response/keyholding. Car parking. Assist with release of trapped personnel in lifts. Security and key management including arranging the replacement of lost key cards and door lock batteries when required, and general key holding Services. This list is not exhaustive but provides the basis of the service required.

Lot 1 Status: active

Lot 1 Has Options: No

Lot 1 Award Criterion (quality): Expertise and Previous Experience

Lot 1 Award Criterion (quality): Implementation Plan and Exit Strategy

Lot 1 Award Criterion (quality): Service Delivery

Lot 1 Award Criterion (quality): Risk Management

Lot 1 Award Criterion (quality): Continuous Improvement

Lot 1 Award Criterion (quality): Fair Work Practices

Lot 1 Award Criterion (quality): Pastoral Issues

Raw Notice JSON

Expand raw payload
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    "name": "UHI Executive Office"
  },
  "date": "2025-08-04T16:01:51+01:00",
  "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=806247.\nThe buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.\nSuppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.\n(SC Ref:806247)\nDownload the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=806247",
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  "initiationType": "tender",
  "language": "en",
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  "ocid": "ocds-h6vhtk-02dcb8",
  "parties": [
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        "locality": "Inverness",
        "postalCode": "IV2 3JH",
        "region": "UK",
        "streetAddress": "UHI House, Old Perth Road"
      },
      "contactPoint": {
        "email": "katrina.mcewan@uhi.ac.uk",
        "name": "Katrina McEwan",
        "telephone": "+44 1463279000",
        "url": "http://www.publiccontractsscotland.gov.uk"
      },
      "details": {
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        "streetAddress": "Longman Road"
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      "identifier": {
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  "tag": [
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    },
    "classification": {
      "description": "Facilities management services",
      "id": "79993100",
      "scheme": "CPV"
    },
    "contractTerms": {
      "electronicInvoicingPolicy": "allowed",
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      "hasElectronicPayment": true
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    "coveredBy": [
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    "description": "The University of the Highlands and Islands is looking for a supplier to provide Hotel Services at their 4 student residences sites in Inverness, Dornoch, Elgin and Fort William as detailed in the Invitation to Tender. It is expected that these services will be required from November 2025 for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract, with UHI having the option to extend for a further 2 x 12 months periods following the Initial Term",
    "documents": [
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    "hasRecurrence": true,
    "id": "UHI-RES-32671",
    "items": [
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            "id": "79993100",
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          {
            "description": "Hotel accommodation services",
            "id": "55110000",
            "scheme": "CPV"
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          {
            "description": "Hotel services",
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          {
            "description": "Other hotel services",
            "id": "55130000",
            "scheme": "CPV"
          },
          {
            "description": "Accommodation services",
            "id": "98341000",
            "scheme": "CPV"
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          {
            "description": "Accommodation management services",
            "id": "98341100",
            "scheme": "CPV"
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        ],
        "deliveryAddresses": [
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          {
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          {
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              "name": "Implementation Plan and Exit Strategy",
              "type": "quality"
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            {
              "description": "10",
              "name": "Service Delivery",
              "type": "quality"
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            {
              "description": "10",
              "name": "Risk Management",
              "type": "quality"
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            {
              "description": "5",
              "name": "Continuous Improvement",
              "type": "quality"
            },
            {
              "description": "5",
              "name": "Fair Work Practices",
              "type": "quality"
            },
            {
              "description": "15",
              "name": "Pastoral Issues",
              "type": "quality"
            },
            {
              "description": "40",
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1080
        },
        "description": "The following duties are included within this Contract and shall be carried out as required:\nInternal and external patrolling.\nMonitoring and responding to intruder alarms.\nReactively monitoring CCTV.\nEmergency response/keyholding.\nCar parking.\nAssist with release of trapped personnel in lifts.\nSecurity and key management including arranging the replacement of lost key cards and door lock batteries when required, and general key holding Services.\nThis list is not exhaustive but provides the basis of the service required.",
        "hasOptions": false,
        "hasRenewal": true,
        "id": "1",
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        "status": "active",
        "submissionTerms": {
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    "mainProcurementCategory": "services",
    "otherRequirements": {
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    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
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    },
    "tenderPeriod": {
      "endDate": "2025-09-04T12:00:00+01:00"
    },
    "title": "Hotel Services"
  }
}