← Back to opportunities

Application Health Checks and Optimisation

The Royal Borough of Kingston upon Thames

Buyer Contact Info

Buyer Name: The Royal Borough of Kingston upon Thames

Buyer Address: Guildhall 2, Kingston upon Thames, KT1 1EU, England

Contact Email: ictcontracts@kingston.gov.uk

Contact Telephone: +44 2085475000

Status
active
Procedure
selective
Value
90000.0 GBP
Published
28 Jul 2025, 09:37
Deadline
31 Jul 2025, 22:59
Contract Start
31 Jul 2025, 23:00
Contract End
31 Jul 2029, 22:59
Category
services
CPV
72000000 - IT services: consulting, software development, Internet and support
Region
n/a
Awarded To
n/a
Official Source
Open Contracts Finder

Description

The Adult Social Care (ASC) in the Royal Borough of Kingston uses a number of applications for managing their services to clients and staff. Some of these applications are the IAS system and Adult and Children's ContrOCC.\r \r To ensure continuous value is achieved from these systems and the smooth running of these applications to meet their expected performance, a periodic health check and application configuration optimisation is required. This application Health Check and remediation support service verifies the operational status of the applications and their status. It will identify potential issues early, minimizing downtime, improving user experience, and maintaining system reliability.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.contractsfinder.service.gov.uk/Notice/0453bd1a-700e-43a6-85a8-42e11eecf6fc

Link Description: Opportunity notice on Contracts Finder

Documents

Document Description: Opportunity notice on Contracts Finder

Raw Notice JSON

Expand raw payload
{
  "buyer": {
    "id": "GB-CFS-121404",
    "name": "The Royal Borough of Kingston upon Thames"
  },
  "date": "2025-07-28T10:37:28+01:00",
  "id": "0453bd1a-700e-43a6-85a8-42e11eecf6fc-856307",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-584d8d54-68d6-4d18-b236-bbdbdf3d53c4",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "Kingston upon Thames",
        "postalCode": "KT1 1EU",
        "streetAddress": "Guildhall 2"
      },
      "contactPoint": {
        "email": "ictcontracts@kingston.gov.uk",
        "telephone": "+44 2085475000"
      },
      "details": {
        "url": "http://www.kingston.gov.uk"
      },
      "id": "GB-CFS-121404",
      "identifier": {
        "legalName": "The Royal Borough of Kingston upon Thames"
      },
      "name": "The Royal Borough of Kingston upon Thames",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "classification": {
      "description": "IT services: consulting, software development, Internet and support",
      "id": "72000000",
      "scheme": "CPV"
    },
    "contractPeriod": {
      "endDate": "2029-07-31T23:59:59+01:00",
      "startDate": "2025-08-01T00:00:00+01:00"
    },
    "datePublished": "2025-07-28T10:37:28+01:00",
    "description": "The Adult Social Care (ASC) in the Royal Borough of Kingston uses a number of applications for managing their services to clients and staff. Some of these applications are the IAS system and Adult and Children\u0027s ContrOCC.\\r\r\n\\r\r\nTo ensure continuous value is achieved from these systems and the smooth running of these applications to meet their expected performance, a periodic health check and application configuration optimisation is required. This application Health Check and remediation support service verifies the operational status of the applications and their status. It will identify potential issues early, minimizing downtime, improving user experience, and maintaining system reliability.",
    "documents": [
      {
        "datePublished": "2025-07-28T10:37:28+01:00",
        "description": "Opportunity notice on Contracts Finder",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "1",
        "language": "en",
        "url": "https://www.contractsfinder.service.gov.uk/Notice/0453bd1a-700e-43a6-85a8-42e11eecf6fc"
      }
    ],
    "id": "LBKING001-DN780367-00009418",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "United Kingdom",
            "region": "England"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Call-off from a framework agreement",
    "status": "active",
    "suitability": {
      "sme": false,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2025-07-31T23:59:00+01:00"
    },
    "title": "Application Health Checks and Optimisation",
    "value": {
      "amount": 90000,
      "currency": "GBP"
    }
  }
}