← Back to opportunities

Provision of Concessionary Travel Mobility and Hidden Disabilities Assessment Services

Harrow Council

Buyer Contact Info

Buyer Name: Harrow Council

Buyer Address: Procurement Team, PO Box 1358, Harrow, UKI7, HA3 3QN, United Kingdom

Contact Name: Mr Marzuki Haji

Contact Email: marzuki.haji@harrow.gov.uk

Contact Telephone: +44 2084209301

Status
complete
Procedure
open
Value
498914.0 GBP
Published
31 Jul 2025, 13:01
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
98000000 - Other community, social and personal services
Region
n/a
Awarded To
EQL Limited
Official Source
Open Find a Tender

Description

The London Borough of Harrow invited tenders for a service provider to support the assessment of non-automatic applications for the Concessionary Travel assessment service, which includes Blue Badges, Freedom Passes and Taxi Cards.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: The Authority sought a Service Provider to deliver the Services by securely accessing the relevant IT systems as defined within the specification to remotely process specified Concessionary Travel applications. Total service volumes for the service are set out in the Service Specification. The contract consists of applications and renewals for non-automatic concessionary travel permits requiring clinical assessments. As well as the administrative work, updating of relevant IT systems, and the instigation of periodic reviews of application.

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot 1 Award Criterion (quality): Quality

Lot 1 Award Criterion (quality): Social Value

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "044759-2025-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-156453",
          "name": "EQL Limited"
        }
      ]
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 2
      }
    ]
  },
  "buyer": {
    "id": "GB-FTS-78509",
    "name": "Harrow Council"
  },
  "contracts": [
    {
      "awardID": "044759-2025-1",
      "dateSigned": "2025-06-10T00:00:00+01:00",
      "id": "044759-2025-1",
      "status": "active",
      "value": {
        "amount": 498914,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-07-31T14:01:36+01:00",
  "id": "044759-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-04adaf",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Harrow",
        "postalCode": "HA3 3QN",
        "region": "UKI7",
        "streetAddress": "Procurement Team, PO Box 1358"
      },
      "contactPoint": {
        "email": "marzuki.haji@harrow.gov.uk",
        "name": "Mr Marzuki Haji",
        "telephone": "+44 2084209301"
      },
      "details": {
        "buyerProfile": "http://www.harrow.gov.uk",
        "classifications": [
          {
            "description": "Regional or local authority",
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "General public services",
            "id": "01",
            "scheme": "COFOG"
          }
        ],
        "url": "http://www.harrow.gov.uk"
      },
      "id": "GB-FTS-78509",
      "identifier": {
        "legalName": "Harrow Council"
      },
      "name": "Harrow Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Chorley",
        "postalCode": "PR7 7NA",
        "region": "UKI7",
        "streetAddress": "Speed Medical House, Matrix Park"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-FTS-156453",
      "identifier": {
        "legalName": "EQL Limited"
      },
      "name": "EQL Limited",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London"
      },
      "id": "GB-FTS-92",
      "identifier": {
        "legalName": "Royal Courts of Justice"
      },
      "name": "Royal Courts of Justice",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "Health and social work services",
      "id": "85000000",
      "scheme": "CPV"
    },
    "description": "The London Borough of Harrow invited tenders for a service provider to support the assessment of non-automatic applications for the Concessionary Travel assessment service, which includes Blue Badges, Freedom Passes and Taxi Cards.",
    "id": "DN747479",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Other community, social and personal services",
            "id": "98000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKI7"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "40",
              "name": "Quality",
              "type": "quality"
            },
            {
              "description": "10",
              "name": "Social Value",
              "type": "quality"
            },
            {
              "description": "50",
              "type": "price"
            }
          ]
        },
        "description": "The Authority sought a Service Provider to deliver the Services by securely accessing the relevant IT systems as defined within the specification to remotely process specified Concessionary Travel applications. Total service volumes for the service are set out in the Service Specification.\nThe contract consists of applications and renewals for non-automatic concessionary travel permits requiring clinical assessments. As well as the administrative work, updating of relevant IT systems, and the instigation of periodic reviews of application.",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Provision of Concessionary Travel Mobility and Hidden Disabilities Assessment Services"
  }
}