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Provision of Ticketing Retailing Equipment and Support Services for use onboard rail services.

NORTHERN TRAINS LIMITED

Buyer Contact Info

Buyer Name: NORTHERN TRAINS LIMITED

Buyer Address: George Stephenson House, York, UKE21, YO16JT, United Kingdom

Contact Name: Robin Horsman

Contact Email: Robin.Horsman@northernrailway.co.uk

Contact Telephone: +44 7827937566

Status
complete
Procedure
limited
Value
n/a
Published
21 Jul 2025, 08:31
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
30123100 - Ticket-validation machines
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

Extension to the current agreement for the Provision of Ticketing Retailing Equipment and Support Services for use onboard rail services 'STARmobile' from 1 August 2025 until December 2026.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: Extension to the current agreement for the Provision of Ticketing Retailing Equipment and Support Services for use onboard rail services from 1 August 2025 until December 2026. This includes over 600 STARmobile devices and the support and maintenance of over 600 devices at 23 depots used in ticket selling, validation of digital tickets and processing of unpaid fares notices and penalty fares On the 12th March 2025 the current service provider published a notification of the End of Service Life (EOSL) for STARmobile and confirmed that this system will no longer be supported for operational for use beyond the end of 2026. Ticket retailing is critical activity for Northern Trains, and other Train Operating Companies (TOC's), and continuity in support activities until December 2026 will allow time for NTL to approach the market to source a replacement onboard train ticket retailing solution.

Lot 1 Has Options: No

Raw Notice JSON

Expand raw payload
{
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      "id": "041488-2025-1",
      "relatedLots": [
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      "status": "active"
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  "buyer": {
    "id": "GB-COH-03076444",
    "name": "NORTHERN TRAINS LIMITED"
  },
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      "dateSigned": "2025-07-10T00:00:00+01:00",
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      "status": "active"
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  ],
  "date": "2025-07-21T09:31:38+01:00",
  "id": "041488-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-056294",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "York",
        "postalCode": "YO16JT",
        "region": "UKE21",
        "streetAddress": "George Stephenson House"
      },
      "contactPoint": {
        "email": "Robin.Horsman@northernrailway.co.uk",
        "name": "Robin Horsman",
        "telephone": "+44 7827937566"
      },
      "details": {
        "classifications": [
          {
            "description": "Railway services",
            "id": "RAILWAY_SERVICES",
            "scheme": "TED_CE_ACTIVITY"
          }
        ],
        "url": "http://www.northernrailway.co.uk"
      },
      "id": "GB-COH-03076444",
      "identifier": {
        "id": "03076444",
        "legalName": "NORTHERN TRAINS LIMITED",
        "scheme": "GB-COH"
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      "name": "NORTHERN TRAINS LIMITED",
      "roles": [
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    {
      "address": {
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        "locality": "London",
        "postalCode": "SW1P 4DR",
        "streetAddress": "Great Minster House,"
      },
      "id": "GB-FTS-110118",
      "identifier": {
        "legalName": "Department for Transport"
      },
      "name": "Department for Transport",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
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  "tender": {
    "classification": {
      "description": "Repair, maintenance and associated services related to railways and other equipment",
      "id": "50220000",
      "scheme": "CPV"
    },
    "description": "Extension to the current agreement for the Provision of Ticketing Retailing Equipment and Support Services for use onboard rail services \u0027STARmobile\u0027 from 1 August 2025 until December 2026.",
    "id": "ocds-h6vhtk-056294",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Ticket-validation machines",
            "id": "30123100",
            "scheme": "CPV"
          },
          {
            "description": "Ticket-issuing machines",
            "id": "30144200",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKC"
          },
          {
            "region": "UKD"
          },
          {
            "region": "UKE"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0025",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "description": "Extension to the current agreement for the Provision of Ticketing Retailing Equipment and Support Services for use onboard rail services from 1 August 2025 until December 2026.\nThis includes over 600 STARmobile devices and the support and maintenance of over 600 devices at 23 depots used in ticket selling, validation of digital tickets and processing of unpaid fares notices and penalty fares\nOn the 12th March 2025 the current service provider published a notification of the End of Service Life (EOSL) for STARmobile and confirmed that this system will no longer be supported for operational for use beyond the end of 2026. Ticket retailing is critical activity for Northern Trains, and other Train Operating Companies (TOC\u0027s), and continuity in support activities until December 2026 will allow time for NTL to approach the market to source a replacement onboard train ticket retailing solution.",
        "hasOptions": false,
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Negotiated without publication of a contract notice",
    "procurementMethodRationale": "Award a contract directly as this approach is allowed under the UCR\u0027s where restrictions on the use of IPR do not trigger a requirement to conduct a new OJEU-compliant tender process.\nWe believe in this circumstance the following is applicable:\nThere are grounds where NTL as public body could award a subsequent contract to a third party using the exemptions in Regulation 50 of the UCR. This exemption is provided for under the UCR Regulation 50(1)(c) which allows Utilities to award a contract where the works, supplies or services can be supplied only by a particular supplier because competition is absent for technical reasons and where no reasonable alternative or substitute exists. The supplier owns copyright and the IPR in all the software. The absence of competition is not the result of an artificial narrowing down of the parameters of the procurement\nThe works, supplies or services can only be supplied only by a particular supplier because competition is absent for technical reasons and where no reasonable alternative or substitute exists. The supplier owns copyright and the IPR in all the software. The absence of competition is not the result of an artificial narrowing down of the parameters of the procurement.",
    "procurementMethodRationaleClassifications": [
      {
        "description": "The works, supplies or services can be provided only by a particular economic operator due to protection of exclusive rights, including intellectual property rights",
        "id": "D_PROTECT_RIGHTS",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL"
      }
    ],
    "status": "complete",
    "title": "Provision of Ticketing Retailing Equipment and Support Services for use onboard rail services."
  }
}