All-Age Continuing Care (AACC) Digital System to NHS Gloucestershire Integrated Care Board

{
  "buyer": {
    "id": "GB-NHS-QR1",
    "name": "NHS GLOUCESTERSHIRE INTEGRATED CARE BOARD"
  },
  "date": "2025-07-18T13:05:39+01:00",
  "id": "041286-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-04fb9a",
  "parties": [
    {
      "additionalIdentifiers": [
        {
          "id": "PYQM-9666-VXBD",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Gloucester",
        "postalCode": "GL1 2TG",
        "region": "UKK13",
        "streetAddress": "Shire Hall, Westgate Street"
      },
      "contactPoint": {
        "email": "scwcsu.clinical.procurement@nhs.net",
        "name": "Samantha Phillips"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
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      },
      "id": "GB-NHS-QR1",
      "identifier": {
        "id": "QR1",
        "scheme": "GB-NHS"
      },
      "name": "NHS GLOUCESTERSHIRE INTEGRATED CARE BOARD",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PXTZ-5316-XWPW",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Eastleigh",
        "postalCode": "SO50 5PB",
        "region": "UKJ35",
        "streetAddress": "Omega House, 112 Southampton Road"
      },
      "contactPoint": {
        "email": "scwcsu.clinical.procurement@nhs.net",
        "name": "Samantha Phillips"
      },
      "details": {
        "url": "https://www.scwcsu.nhs.uk/"
      },
      "id": "GB-NHS-0DF",
      "identifier": {
        "id": "0DF",
        "scheme": "GB-NHS"
      },
      "name": "NHS South Central and West CSU",
      "roleDetails": "Procurement Project Lead",
      "roles": [
        "procuringEntity",
        "processContactPoint"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2025-12-16T23:59:59Z"
    },
    "description": "NHS Gloucestershire Integrated Care Board (BSW ICB) are seeking to secure a Prime Provider who has the capability and capacity to provide a Continuing Healthcare and Nursing Healthcare digital system, in line with the specified requirements. The Commissioner confirms that whilst they are seeking a Prime Provider, they welcome partnerships, consortiums and/or sub-contractual models, which is at Bidders\u0027 discretion.\nAs laid out in the tender documentation, this is an open process under the Procurement Act 2023 (PA23) regulations. \nServices are scheduled to commence on 1st April 2026. The Contract will be for an initial term of 3 (three) years, with an option to extend for a further 1 (one) year, plus another 1 (one) year as defined at the sole discretion of the Commissioners.\nThe detailed breakdown of the requirements can be found within the service specification, which is part of the tender documentation. Provided below is a high-level overview of the requirements to be delivered:\nThe AACC Digital system will need to have the following functionalities and/or mandatory requirements:\nCase Management functionality including:\n\u2022\tCase Management Solution \n\u2022\tCommunication and Contact Information \n\u2022\tWorkflow Management \n\u2022\tDisputes, Complaints, Appeals and Panels \n\u2022\tPreviously Unassessed Periods of Care (PUPoC) \n\u2022\tIndependent Review Process \n\u2022\tSafeguarding and Deprivation of Liberty Safeguards (DoLS) \nReferral Management functionality including: \n\u2022\tProfessional Referrals and Interactions \n\u2022\tReferral Management \nFinancial Management including:\n\u2022\tPersonal Health Budgets (PHBs) \n\u2022\tReimbursements \n\u2022\tRegular Processes \nReporting including:\n\u2022\tData Extracts and Reporting\nThe AACC Digital system may provide the following functionalities and/or desirable requirements:\n\u2022\tPatient Interaction \n\u2022\tCommissioning, Provider Marketplace \u0026 Provider Portal \n\u2022\tFinancial Payments\nTUPE elements do not apply for this procurement opportunity. \nTotal combined maximum contract value, across the full potential term of 5 (five) years including any optional extension years is \u00a3600,000 including VAT. A breakdown of all figures and terms can be found within the Invitation to Tender (ITT) documentation.\nThe Department of Health and Social Care (DHSC) has recently announced a restructure of Integrated Care Boards (ICBs), with the plan for Gloucestershire ICB to initially cluster and then merge with Bristol, North Somerset and South Gloucestershire ICB.  There is limited information on whether CHC services will remain within ICBs or join another organisation within the wider ICS footprint.  When the organisational changes are known the relevant amendments required to the contract will be revised with the successful provider and will be in line with the modification sections of the Procurement Act 2023 (PA23) regulations\nA UK2: Preliminary market engagement notice - Procurement Act 2023 was published back on 1st April 2025, looking for expressions of interest from interested parties from the marketplace. Details of that engagement can be found here - 2025/S 000-012365.\nThis exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "documentType": "biddingDocuments",
        "id": "L-1",
        "url": "https://health-family.force.com/s/Welcome"
      },
      {
        "datePublished": "2025-07-18T13:05:39+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "041286-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/041286-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-08-08T12:00:00+01:00"
    },
    "id": "C375403 / WA17855",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "IT services: consulting, software development, Internet and support",
            "id": "72000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKK13"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 65,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Social Value",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Value",
              "numbers": [
                {
                  "number": 25,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-03-31T23:59:59+01:00",
          "maxExtentDate": "2031-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "Services are scheduled to commence on 1st April 2026. \nThe Contract will be for an initial term of 3 (three) years, with an option to extend for a further 1 (one) year, plus another 1 (one) year as defined at the sole discretion of the Commissioners."
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "The ITT documentation within the e-procurement system sets out the minimum level of economic and financial standing threshold within the evaluation criteria for this procurement.",
              "type": "economic"
            },
            {
              "description": "\u2022Please confirm that your organisation meets the minimum baseline standards of the latest Digital Technology Assessment Criteria for health and social care (DTAC) or are working towards DTAC approval and have a plan in place to meet the standards prior to the service commencement date.\n\u2022To provide assurance that organisations have the necessary security measures in place to protect against cyber-attacks; please confirm which of the below apply:\nISO 27001\nCyber Penetration Testing\nCyber Essentials\n\u2022 Please confirm that your organisation is, as a minimum, compliant with all mandatory requirements of the latest DSP Toolkit or have a plan in place to achieve compliance with the DSP Toolkit prior to the service commencement date.",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 500000,
          "amountGross": 600000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "active",
    "submissionMethodDetails": "Interested providers will be able to view this opportunity via the live opportunities list on the \u0027Health Family\u0027 e-procurement system, Atamis. Click on \u0027View our Live Opportunities\u0027 from the home page, available on the following link: https://health-family.force.com/s/Welcome\nOnce you have found the opportunity (via the search function, using the title or reference number), to gain full access to the bid documentation (including questionnaires), you will need to click on \u0027Register interest\u0027 - this will take you to the log-in page.\nYou will find the project titled: Gloucestershire ICB - All-Age Continuing Care (AACC) Digital System (C375403). If you are not already registered on the system, you will need to do so before gaining full access to the documentation and be able to submit a bid.\nAll bids must be submitted on this e-procurement system.\nThis is a Procurement Act 2023 Contract Notice. The intention is to award a contract using an Open process.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-08-15T12:00:00+01:00"
    },
    "title": "All-Age Continuing Care (AACC) Digital System to NHS Gloucestershire Integrated Care Board",
    "value": {
      "amount": 500000,
      "amountGross": 600000,
      "currency": "GBP"
    }
  }
}