Lymphoedema Service

{
  "awards": [
    {
      "id": "041090-2025-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-07715222",
          "name": "Pioneer Wound Healing Centres CIC"
        }
      ]
    }
  ],
  "bids": {
    "statistics": [
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        "measure": "bids",
        "relatedLot": "1",
        "value": 1
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  "buyer": {
    "id": "GB-NHS-QXU",
    "name": "NHS SURREY HEARTLANDS INTEGRATED CARE BOARD"
  },
  "contracts": [
    {
      "awardID": "041090-2025-1",
      "dateSigned": "2024-03-31T00:00:00Z",
      "id": "041090-2025-1",
      "status": "active",
      "value": {
        "amount": 105000,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-07-17T16:37:54+01:00",
  "description": "This contract has been awarded via Direct Award Process C, in accordance with The Health Care Services (Provider Selection Regime) Regulations 2023 (PSR).\nThe authority confirms the provider delivered the prior contract to a consistently high standard and no material changes have been made in the continued contracting arrangement. \nThis provider\u0027s consistently strong performance and system alignment supports continued commissioning of their service via Direct Award C.\nAgainst the Provider Selection Regime (PSR) Key Criteria, the provider has demonstrated expertise and is anticipated to continue doing so.  Evidence of current service delivery against the PSR Key Criteria and the breakdown of Key Criteria weighting in relation to this service for the purposes of awarding a further contract under Direct Award C is detailed below:   \nQuality and innovation 30%\n\u2022\tPioneer Wound Healing Centres CIC has consistently delivered a safe, high-quality, and person-centred lymphoedema service across East Surrey. The service manages patients with both primary and secondary lymphoedema through clinically appropriate interventions, including compression therapy, lymphatic drainage, and personalised self-management support.\n\u2022\tInnovative service design ensures continuity across the full patient pathway, promoting patient independence and improved long-term outcomes. Pioneer\u0027s proactive engagement in pathway development and responsiveness to patient feedback further demonstrates a commitment to continuous improvement and high clinical standards.\n\u2022\tThe provider has effectively supported complex patients and demonstrated adaptability in response to evolving system needs and pressures, reinforcing confidence in continued delivery under this contract.\nIntegration, collaboration and service sustainability 15%\n\u2022\tPioneer operates a well-integrated service model, collaborating closely with primary care and community partners to ensure seamless delivery across clinical interfaces. The service supports early intervention and care closer to home, reducing reliance on acute pathways and enhancing sustainability across the local system.\n\u2022\tBy coordinating care with referrers and community teams, Pioneer strengthens system resilience and delivers a joined-up model aligned with ICS objectives. The organisation has shown a proactive approach to service alignment, contributing to more efficient use of local health resources. \nImproving access, reducing health inequalities and facilitating choice 15%\n\u2022\tThe service ensures equitable access by offering care in community clinics and, where clinically appropriate, through home visits. This flexible model enables inclusion of patients from underserved groups or those with complex social and mobility challenges.\n\u2022\tPioneer\u0027s commitment to person-centred care, including culturally appropriate advice and self-management education, helps reduce disparities in health outcomes. Their approach promotes patient dignity, supports long-term condition self-management, and increases patient choice in how and where care is accessed.\nValue 30%\n\u2022\tPioneer\u0027s service offers excellent value for money, delivering outcomes that reduce avoidable complications (e.g., cellulitis admissions) and long-term system costs. By managing patients in the community, the service reduces the burden on GPs and acute services and supports more efficient use of NHS resources.\n\u2022\tTheir cost structure remains stable and proportionate to the complexity of care delivered. The provider also contributes to wider system goals through regular reporting, outcome tracking, and responsiveness to commissioner requirements - reinforcing accountability and service value.\nSocial value 10%\n\u2022\tPioneer Wound Healing Centres CIC adds social value through local recruitment and clinical workforce development. As a CIC, the organisation reinvests into community health and contributes to local social and economic wellbeing.\n\u2022\tThe service reduces travel-related emissions by offering care in convenient settings, supporting the ICB\u0027s Net Zero ambitions. Their ongoing community engagement, staff development, and responsible resource use demonstrate a sustained commitment to broader social outcomes aligned with NHS and ICS priorities.\nGovernance and Decision-Making Approval:\nSurrey Heartlands Executive Board instructed a review of all contracts, local teams conducted the review with recommendations going to Surrey Heartlands Commissioning, Commercial and Contracting Board. Approval decision for the direct award contract was taken at Surrey Heartlands Executive.\nConflicts of Interest:\nThere are no identified conflicts of interest. \nStandstill Period and Regulatory Context:\nThis is a Provider Selection Regime (PSR) award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 or the Procurement Act 2023 do not apply to this award.\nAny written representations should be sent to robert.kitt1@nhs.net",
  "id": "041090-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05619e",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Woking",
        "postalCode": "GU215BH",
        "region": "UKJ26",
        "streetAddress": "Dukes Court, Duke Street"
      },
      "contactPoint": {
        "email": "maggie.czapiewska1@nhs.net",
        "name": "Maggie Czapiewska"
      },
      "details": {
        "classifications": [
          {
            "description": "Body governed by public law",
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Health",
            "id": "07",
            "scheme": "COFOG"
          }
        ],
        "url": "https://www.surreyheartlands.org/nhs-surrey-heartlands-board"
      },
      "id": "GB-NHS-QXU",
      "identifier": {
        "id": "QXU",
        "legalName": "NHS SURREY HEARTLANDS INTEGRATED CARE BOARD",
        "scheme": "GB-NHS"
      },
      "name": "NHS SURREY HEARTLANDS INTEGRATED CARE BOARD",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Eastbourne",
        "postalCode": "BN23 8AS",
        "region": "UKJ26",
        "streetAddress": "1C Edward Road"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-COH-07715222",
      "identifier": {
        "id": "07715222",
        "legalName": "Pioneer Wound Healing Centres CIC",
        "scheme": "GB-COH"
      },
      "name": "Pioneer Wound Healing Centres CIC",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Woking",
        "postalCode": "SE1 6LH",
        "streetAddress": "Skipton House, 80 London Road"
      },
      "id": "GB-FTS-154960",
      "identifier": {
        "legalName": "NHS Surrey Heartlands ICB"
      },
      "name": "NHS Surrey Heartlands ICB",
      "roles": [
        "reviewBody"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SE1 6LH",
        "streetAddress": "Skipton House, 80 London Road"
      },
      "id": "GB-FTS-12688",
      "identifier": {
        "legalName": "NHS England"
      },
      "name": "NHS England",
      "roles": [
        "mediationBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
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  "tender": {
    "classification": {
      "description": "Physiotherapy services",
      "id": "85142100",
      "scheme": "CPV"
    },
    "description": "Pioneer Wound Healing Centres provide a Lymphoedema service to East Surrey Place. The provider offers treatment and advice to patients with both primary and secondary lymphoedema, including treatments such as compression bandaging, lymphatic drainage and self-management advice on exercise and skincare.",
    "id": "ocds-h6vhtk-05619e",
    "items": [
      {
        "deliveryAddresses": [
          {
            "region": "UKJ26"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "100",
              "name": "The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard",
              "type": "quality"
            },
            {
              "description": "0",
              "type": "price"
            }
          ]
        },
        "description": "Pioneer Wound Healing Centres provides the current Lymphoedema service to East Surrey.  It offers both treatment and advice to patients with both primary and secondary lymphoedema offering such treatments as compression bandaging, lymphatic drainage, and self-management advice on exercise and skincare\nThe service supports increased choice and control for service users in regard to where and when their treatment is delivered offering on-going care closer to home.\nNHS Surrey Heartlands ICB has awarded a contract to Pioneer Wound Healing Centres Community Interest Company (CIC) under Direct Award C. \nThe approximate lifetime value of the contract will be \u00a3105,000 over the two-year term, from 1st April 2024 until 31st March 2026.",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 or the Procurement Act 2023 do not apply to this award.",
    "procurementMethodRationaleClassifications": [
      {
        "description": "The procurement falls outside the scope of application of the directive",
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL"
      }
    ],
    "status": "complete",
    "title": "Lymphoedema Service"
  }
}