Approved Doctors Information System Support and Maintenance

{
  "awards": [
    {
      "id": "039699-2025-TCA 3/7/1576-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "IM-CR-061568C",
          "name": "Professional Data Management Services Limited"
        }
      ],
      "title": "Approved Doctors Information System Support and Maintenance"
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "4",
        "measure": "bids",
        "relatedLot": "1",
        "value": 2
      },
      {
        "id": "5",
        "measure": "smeBids",
        "relatedLot": "1",
        "value": 2
      },
      {
        "id": "6",
        "measure": "electronicBids",
        "relatedLot": "1",
        "value": 2
      }
    ]
  },
  "buyer": {
    "id": "GB-FTS-43832",
    "name": "Maritime and Coastguard Agency"
  },
  "contracts": [
    {
      "awardID": "039699-2025-TCA 3/7/1576-1",
      "dateSigned": "2025-06-16T00:00:00+01:00",
      "id": "039699-2025-TCA 3/7/1576-1",
      "status": "active",
      "title": "Approved Doctors Information System Support and Maintenance",
      "value": {
        "amount": 180000,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-07-14T15:23:54+01:00",
  "id": "039699-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-048920",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Southampton",
        "postalCode": "SO15 1EG",
        "region": "UK",
        "streetAddress": "Spring Place, 105 Commercial Road"
      },
      "contactPoint": {
        "email": "contracts@mcga.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Ministry or any other national or federal authority, including their regional or local subdivisions",
            "id": "MINISTRY",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Maritime safety",
            "scheme": "COFOG"
          }
        ],
        "url": "https://www.gov.uk/government/organisations/maritime-and-coastguard-agency"
      },
      "id": "GB-FTS-43832",
      "identifier": {
        "legalName": "Maritime and Coastguard Agency",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "name": "Maritime and Coastguard Agency",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "Isle of Man",
        "locality": "ISLE OF MAN",
        "postalCode": "IM2 2QZ",
        "region": "IM",
        "streetAddress": "Global House"
      },
      "details": {
        "scale": "sme"
      },
      "id": "IM-CR-061568C",
      "identifier": {
        "id": "061568C",
        "legalName": "Professional Data Management Services Limited",
        "scheme": "IM-CR"
      },
      "name": "Professional Data Management Services Limited",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Southampton",
        "postalCode": "SO15 1EG",
        "streetAddress": "Spring Place, 105 Commercial Road"
      },
      "contactPoint": {
        "email": "contracts@mcga.gov.uk"
      },
      "id": "GB-FTS-43832",
      "identifier": {
        "legalName": "Maritime and Coastguard Agency"
      },
      "name": "Maritime and Coastguard Agency",
      "roles": [
        "reviewBody",
        "mediationBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "System maintenance services",
      "id": "50324100",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "Support and maintenance services.",
    "id": "TCA 3/7/1576 Lot 1",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "System maintenance services",
            "id": "50324100",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "type": "price"
            }
          ]
        },
        "description": "The MCA undertook an open tender procedure under PCR 2015 for the following requirement:\nA fully Managed Service for Approved Doctors Information System for Maritime and Coastguard Agency staff to provide support for, but not limited to:\n\u2022 Day-to-Day application operational support in running the client application.\no Incident Management\no Problem Management\no Change Management\no Service Requests.\no Maintenance\n\u2022 Support in debugging and diagnostics relating to third party integrations.\n\u2022 Minor updates to support third party or system API changes where required\n\u2022 Bug fixing application functionality.\n\u2022 Application of applicable security patches\n\u2022 All proactive maintenance required to keep the application healthy and available.\n\u2022 Meet agreed target resolution times.\n\u2022 Cloud health \u0026 monitoring to ensure the backups are working and are viable.\n\u2022 Security vulnerability patching, as per vendor guidance.\n\u2022 System upgrades / updates will be aligned to feature delivery.\n\u2022 Major Components will not be more than one year out of date.\nTo gain, and maintain, a high level of technical knowledge of the MCA ADIS system Portal to provide excellent customer service to MCA.",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Approved Doctors Information System Support and Maintenance"
  }
}