Buyer Name: Karbon Homes
Buyer Address: Number Five, Gosforth Park Avenue, Newcastle, UKC22, NE12 8EG, United Kingdom
Contact Email: Chris.Smith@Karbonhomes.co.uk
Contact Telephone: +44 7736904894
Buyer Name: Karbon Homes
Buyer Address: Number Five, Gosforth Park Avenue, Newcastle, UKC22, NE12 8EG, United Kingdom
Contact Email: Chris.Smith@Karbonhomes.co.uk
Contact Telephone: +44 7736904894
One of Karbon’s 3 strategic aims is to deliver an excellent customer experience, and part of the focus here is to provide great digital choice to our customers. It’s essential that we make it easier, reliable and secure for our customers & that we enable more self-serve opportunities. Our customer portal (MyKarbon) is our primary self-serve route, and we’re committed to continue to enhance our digital services offering
No linked documents found for this notice.
Lot Description: One of Karbon’s 3 strategic aims is to deliver an excellent customer experience, and part of the focus here is to provide great digital choice to our customers. It’s essential that we make it easier, reliable and secure for our customers & that we enable more self-serve opportunities. Our customer portal (MyKarbon) is our primary self-serve route, and we’re committed to continue to enhance our digital services offering
Lot 1 Status: cancelled
Lot 1 Has Options: Yes
Lot 1 Options: 72 month(s) from the commencement date, with 48 initial month(s) and option to extend 1x24 month(s)
Lot 1 Award Criterion (quality): Quality
Lot 1 Award Criterion (quality): Social Value
Lot 1 Award Criterion (cost): Commercial
Contract Title: MyKarbon Customer Portal App for Karbon Homes
Award Title: MyKarbon Customer Portal App for Karbon Homes
{
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"status": "active",
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"name": "PLENTIFIC LTD"
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"title": "MyKarbon Customer Portal App for Karbon Homes"
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"status": "active",
"title": "MyKarbon Customer Portal App for Karbon Homes",
"value": {
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"currency": "GBP"
}
}
],
"date": "2025-07-11T19:00:04+01:00",
"id": "039439-2025",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-049967",
"parties": [
{
"address": {
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"locality": "Newcastle",
"postalCode": "NE12 8EG",
"region": "UKC22",
"streetAddress": "Number Five, Gosforth Park Avenue"
},
"contactPoint": {
"email": "Chris.Smith@Karbonhomes.co.uk",
"telephone": "+44 7736904894"
},
"details": {
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"classifications": [
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"streetAddress": "Third Floor Yarnwicke, 119-121 Cannon Street"
},
"contactPoint": {
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"telephone": "+44 2030034856"
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"locality": "Newcastle upon Tyne",
"postalCode": "NE12 8EG",
"streetAddress": "Number 5, Gorforth Park Avenue, Gorforth Business Park"
},
"contactPoint": {
"email": "procurement@karbonhomes.co.uk"
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"details": {
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"id": "GB-FTS-8882",
"identifier": {
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"tender": {
"classification": {
"description": "Communication software package",
"id": "48510000",
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"coveredBy": [
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"description": "One of Karbon\u2019s 3 strategic aims is to deliver an excellent customer experience, and part of the focus here is to provide great digital choice to our customers. It\u2019s essential that we make it easier, reliable and secure for our customers \u0026 that we enable more self-serve opportunities. Our customer portal (MyKarbon) is our primary self-serve route, and we\u2019re committed to continue to enhance our digital services offering",
"id": "CA14802 -",
"items": [
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"deliveryAddresses": [
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],
"deliveryLocation": {
"description": "Tyneside"
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"id": "1",
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"legalBasis": {
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"scheme": "CELEX"
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"lots": [
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{
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{
"description": "30.00%",
"name": "Commercial",
"type": "cost"
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},
"description": "One of Karbon\u2019s 3 strategic aims is to deliver an excellent customer experience, and part of the focus here is to provide great digital choice to our customers. It\u2019s essential that we make it easier, reliable and secure for our customers \u0026 that we enable more self-serve opportunities. Our customer portal (MyKarbon) is our primary self-serve route, and we\u2019re committed to continue to enhance our digital services offering",
"hasOptions": true,
"id": "1",
"options": {
"description": "72 month(s) from the commencement date, with 48 initial month(s) and option to extend 1x24 month(s)"
},
"status": "cancelled"
}
],
"mainProcurementCategory": "goods",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "complete",
"title": "MyKarbon Customer Portal App for Karbon Homes"
}
}