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CRM Update and Levy Portal Development

Sea Fish Industry Authority

Buyer Contact Info

Buyer Name: Sea Fish Industry Authority

Buyer Address: 18 Logie Mill, Edinburgh, UKM75, EH7 4HS, United Kingdom

Contact Name: Ruth Shann

Contact Email: ruth.shann@seafish.co.uk

Status
active
Procedure
open
Value
150000.0 GBP
Gross: 180000 GBP
Published
11 Jul 2025, 08:08
Deadline
11 Aug 2025, 22:59
Contract Start
n/a
Contract End
n/a
Category
services
CPV
72212445 - Customer Relation Management software development services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

Seafish have been using Microsoft Dynamics 365 CRM for a number of years for their customer relationship database, initially with an on-prem instance and now in the cloud. We are looking to rebuild the online portal for Levy submissions (which has not been in use for aprox 4 years) and would like to review the current CRM processes and build in more automation which will link with the portal.

Linked Documents

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Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/039116-2025

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 150,000

Lot 1 Value (Gross): GBP 180,000

Lot 1 Contract Start: 2025-08-13T00:00:00+01:00

Lot 1 Contract End: 2028-08-12T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (quality): Solution Proposal Suitability (30%)

Lot 1 Award Criterion (quality): CRM Project Experience (25%)

Lot 1 Award Criterion (cost): Value for money/Pricing for software and support (20%)

Lot 1 Award Criterion (quality): Project Delivery Timescales (15%)

Lot 1 Award Criterion (quality): Future Proofing Credibility (10%)

Documents

Document Description: Not published

Document Description: Tender document attached or available on the Seafish website. Responses to queries will be posted on our website.

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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