Buyer Name: Coventry City Council
Buyer Address: PO Box 7097, Coventry, UKG33, CV6 9SL, United Kingdom
Contact Email: ProcurementContracts@coventry.gov.uk
Buyer Name: Coventry City Council
Buyer Address: PO Box 7097, Coventry, UKG33, CV6 9SL, United Kingdom
Contact Email: ProcurementContracts@coventry.gov.uk
Coventry City Council is re-commissioning its Family Time service (formerly known as Supervised Contract) for children and families. The service will primarily support children and young people who are looked after by the local authority, ensuring they are able to maintain safe and meaningful contact with their birth families, in line with their care plans and any relevant court orders. The appointed provider will be required to: - Deliver supervised, supported, and handover contact sessions in accordance with care plans and/or court directions. - Provide trained, experienced, and suitably vetted staff to facilitate contact sessions. - Ensure the child's welfare and safety is paramount at all times. - Maintain accurate, impartial, and timely records of each contact session, which may be used in legal proceedings. - Work collaboratively with social workers, carers, and other professionals to ensure consistency and quality in service delivery. - Offer flexibility in delivery times, including evenings and weekends, to meet the needs of children and families. - Provide suitable, child-friendly venues where required, or support contact in community or family-based settings. - Ensure services are delivered in a manner that promotes equality, diversity, and inclusion.
No linked documents found for this notice.
External Link: https://www.find-tender.service.gov.uk/Notice/038577-2025
Link Description: Tender notice on Find a Tender
Lot 1 Status: active
Lot 1 Value: GBP 4,090,000.00
Lot 1 Value (Gross): GBP 4,908,000.00
Lot 1 Contract Start: 2026-02-01T00:00:00Z
Lot 1 Contract End: 2028-01-31T23:59:59Z
Lot 1 SME Suitable: Yes
Lot 1 Award Criterion (price): Net price
Lot 1 Award Criterion (quality): Service Delivery and Experience
Lot 1 Award Criterion (quality): Safeguarding & Risk Management
Lot 1 Award Criterion (quality): Mobilisation
Lot 1 Award Criterion (quality): Social Value
Document Description: Not published
Document Description: Tender notice on Find a Tender
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"name": "Coventry City Council"
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"date": "2025-07-09T13:00:21+01:00",
"id": "038577-2025",
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"locality": "Coventry",
"postalCode": "CV6 9SL",
"region": "UKG33",
"streetAddress": "PO Box 7097"
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"contactPoint": {
"email": "ProcurementContracts@coventry.gov.uk"
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],
"planning": {
"noEngagementNoticeRationale": "A preliminary engagement notice was not published, and a Prior Information Notice (PIN) was published on the 26th November 2024 prior to the introduction of the Procurement Act 2023. The PIN described the contract requirement and invited providers to express an interest and outline their resources to deliver the service, costings for the delivery of the service and confirmation of buildings or proposed plan to facilitate the service."
},
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"awardPeriod": {
"endDate": "2025-09-15T23:59:59+01:00"
},
"description": "Coventry City Council is re-commissioning its Family Time service (formerly known as Supervised Contract) for children and families. \nThe service will primarily support children and young people who are looked after by the local authority, ensuring they are able to maintain safe and meaningful contact with their birth families, in line with their care plans and any relevant court orders. \nThe appointed provider will be required to: \n- Deliver supervised, supported, and handover contact sessions in accordance with care plans and/or court directions. \n- Provide trained, experienced, and suitably vetted staff to facilitate contact sessions. \n- Ensure the child\u0027s welfare and safety is paramount at all times. \n- Maintain accurate, impartial, and timely records of each contact session, which may be used in legal proceedings. \n- Work collaboratively with social workers, carers, and other professionals to ensure consistency and quality in service delivery. \n- Offer flexibility in delivery times, including evenings and weekends, to meet the needs of children and families. \n- Provide suitable, child-friendly venues where required, or support contact in community or family-based settings. \n- Ensure services are delivered in a manner that promotes equality, diversity, and inclusion.",
"documents": [
{
"description": "Not published",
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
},
{
"datePublished": "2025-07-09T13:00:21+01:00",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"format": "text/html",
"id": "038577-2025",
"noticeType": "UK4",
"url": "https://www.find-tender.service.gov.uk/Notice/038577-2025"
}
],
"hasRecurrence": true,
"id": "COV - 21685",
"items": [
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"additionalClassifications": [
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"description": "Social work and related services",
"id": "85300000",
"scheme": "CPV"
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"deliveryAddresses": [
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"countryName": "United Kingdom",
"region": "UKG33"
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"legalBasis": {
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"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
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"lots": [
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"awardCriteria": {
"criteria": [
{
"name": "Net price",
"type": "price"
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{
"name": "Service Delivery and Experience",
"type": "quality"
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{
"name": "Safeguarding \u0026 Risk Management",
"type": "quality"
},
{
"name": "Mobilisation",
"type": "quality"
},
{
"name": "Social Value",
"type": "quality"
}
],
"weightingDescription": "The tender evaluation shall be based upon a two-stage process (i.e. consisting of mandatory requirements and/or minimum standards) with a pass/fail criteria for both stages. \nFailure to meet the mandatory requirements in the first Stage will exclude providers from this procurement. Only tenderers that meet the mandatory requirements will be taken forward for full tender evaluation. \nIn line with Procurement Act 2023, Stage two (2) of the evaluation process will be evaluated and awarded using a method known as Most Advantageous Tender (MAT), i.e., tenders may be evaluated and awarded based on non-cost as well as cost factors. Where enhanced standards are considered, they will be weighted alongside all the evaluation criteria and scored accordingly. \nScores are determined following the application of the Award Criteria (set out in the Tender documents) to the tenderer\u0027s submission. Evaluating officers can only evaluate based on the information provided to them in the tender submission. \nAny tenderers not meeting the specified minimum average weighted score (if applicable) in Stage two (2) may be disqualified. If disqualified, the tenderer\u0027s submission will not be considered any further and will be excluded from the rest of the process."
},
"contractPeriod": {
"endDate": "2028-01-31T23:59:59Z",
"maxExtentDate": "2031-01-31T23:59:59Z",
"startDate": "2026-02-01T00:00:00Z"
},
"hasRenewal": true,
"id": "1",
"renewal": {
"description": "The initial term of the Contract will be for the period of two (2) years from commencement, but may be extended, by mutual agreement by three (3) increments of twelve (12) months to an expiry date no later than 31st January 2031. The Contract will be subject to review in during the initial term and the result of those reviews will inform the Council\u0027s decision as to whether any extension period will be offered."
},
"status": "active",
"suitability": {
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"vcse": true
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"value": {
"amount": 4090000.0,
"amountGross": 4908000.0,
"currency": "GBP"
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"mainProcurementCategory": "services",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"recurrence": {
"dates": [
{
"startDate": "2030-06-28T23:59:59+01:00"
}
]
},
"specialRegime": [
"lightTouch"
],
"status": "active",
"submissionMethodDetails": "Please register via the Council\u0027s e-procurement system - CSW-JETS https://in-tendhost.co.uk/csw-jets \nCSW-JETS is a sub-regional e-tendering portal run by In-tend. Since February 2010, Coventry; Solihull; Warwickshire; Nuneaton and Bedworth; Rugby alongside other local district Councils have been working together as a shared procurement service. In conjunction with Solihull Community Housing, we have joined together to bring you a collaborative E-Tendering portal. CSW-JETS enables us to advertise our opportunities across all authorities through the same system. This means that there is a single point of contact for procurement in the sub-region so you only have to register once to receive notifications for all authorities. Registering on the portal will make it easier for local suppliers to find, respond to and be alerted to tender opportunities. \nRegistration is free and takes just a few minutes. When complete, you will be able to express interest in any of the Councils\u0027/Authorities\u0027 opportunities when they are made available including this tender. In addition, we will be able to access your details whenever we have a requirement, and you may then be invited to tender or quote for work. Once you are registered and log in to the system you will be able to locate the tender opportunity, express interest and access the documentation.",
"submissionTerms": {
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"tenderPeriod": {
"endDate": "2025-08-14T16:00:00+01:00"
},
"title": "COV - Family Time (2026)",
"value": {
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"amountGross": 4908000.0,
"currency": "GBP"
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}