Community Alarms and Mobile Response Service

{
  "buyer": {
    "id": "GB-PPON-PNQT-4842-NXXN",
    "name": "The Borough Council of Calderdale"
  },
  "date": "2025-07-09T12:30:27+01:00",
  "id": "038564-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0518d6",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Halifax",
        "postalCode": "HX1 1UJ",
        "region": "UKE44",
        "streetAddress": "Town Hall, Crossley Street"
      },
      "contactPoint": {
        "email": "bob.farr@calderdale.gov.uk",
        "name": "Bob Farr",
        "telephone": "+44 1422393818"
      },
      "details": {
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          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.calderdale.gov.uk/v2"
      },
      "id": "GB-PPON-PNQT-4842-NXXN",
      "identifier": {
        "id": "PNQT-4842-NXXN",
        "scheme": "GB-PPON"
      },
      "name": "The Borough Council of Calderdale",
      "roles": [
        "buyer"
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    }
  ],
  "tag": [
    "tender"
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  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2025-11-13T23:59:59Z"
    },
    "contractTerms": {
      "financialTerms": "Contained within Contract document"
    },
    "description": "This Service covers the provision of a community alarm and mobile response service; comprising of community alarm installations, call monitoring centre, mobile response and, where required, installation, repair, maintenance and decommission of community alarms, telecare/assistive technology, smoke detector and carbon monoxide detectors in Service Users\u2019 homes across the Borough of Calderdale. The Provider will work to and meet industry standards as a minimum. The Provider will ensure that a person-centred approach is undertaken at all times. The Provider will ensure that the Service delivered is innovative and creative both in terms of direct delivery and inworking in partnership, as required. The Service will provide: Installation of all Council owned care alarms and linked peripheral equipment, Monitoring of all activations / calls received at the Alarm Response Centre from the care alarms, linked peripheral equipment and GPS devices, Responding to all activations / calls received from the care alarms, linked peripheral equipment and GPS devices where it is deemed that help or support is needed on the ground. Installation, repair, maintenance and decommission of community alarms, telecare/assistive technology, smoke detector and carbon monoxide detectors in Service Users\u2019 homes across the Borough of Calderdale Introduce a \u2018Family First\u2019 response model for all new customers with a plan to transfer all current customers to the \u2018Family First\u2019 model within 12 months. The Provider is required to approach the delivery of this Service in a proactive manner where Provider Staff will utilise their skills and expertise in responding in the most effective way to the needs of Service Users. This may mean doing the \u2018little things\u2019 for Service Users that will prevent more formal intervention. Please note this is a Social Care service not a security service.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2025-07-09T12:30:27+01:00",
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        "id": "038564-2025",
        "noticeType": "UK4",
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      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-07-29T11:00:00+00:00"
    },
    "id": "2026 CAMRS",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Health and social work services",
            "id": "85000000",
            "scheme": "CPV"
          },
          {
            "description": "Social work and related services",
            "id": "85300000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKE44"
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        ],
        "id": "LOT-0000",
        "relatedLot": "LOT-0000"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
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        },
        "contractPeriod": {
          "endDate": "2031-03-31T23:59:59Z",
          "maxExtentDate": "2033-03-31T23:59:59Z",
          "startDate": "2026-04-01T00:00:00Z"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "id": "LOT-0000",
        "options": {
          "description": "Option to extend for a further period or periods of up to 2 years/24 months The option to extend will be at the discretion of the Council."
        },
        "renewal": {
          "description": "Option to extend for a further period or periods of up to 2 years/24 months The option to extend will be at the discretion of the Council."
        },
        "status": "active",
        "suitability": {
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        },
        "value": {
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          "amountGross": 10200000,
          "currency": "GBP"
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    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "specialRegime": [
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    "status": "active",
    "submissionMethodDetails": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=95850\u0026B=",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
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      ]
    },
    "tenderPeriod": {
      "endDate": "2025-08-07T11:00:00+00:00"
    },
    "title": "Community Alarms and Mobile Response Service",
    "value": {
      "amount": 8500000,
      "amountGross": 10200000,
      "currency": "GBP"
    }
  }
}