Software: Electronic Patient Record

{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Medical software package",
              "id": "48180000",
              "scheme": "CPV"
            },
            {
              "description": "Medical software development services",
              "id": "72212180",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UK"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-01754990",
          "name": "SYSTEM C HEALTHCARE LIMITED"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PMBM-6973-YNDX",
    "name": "University Hospitals Bristol and Weston NHS Foundation Trust"
  },
  "contracts": [
    {
      "aboveThreshold": false,
      "agreedMetrics": [
        {
          "description": "Time to respond to P1 - P4 incident",
          "id": "1",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Help Desk response"
        },
        {
          "description": "Time to resolve P1 - P4 incident",
          "id": "2",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Help Desk resolution"
        },
        {
          "description": "System  available to all  users for read and write access",
          "id": "3",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Solution Availability"
        },
        {
          "description": "Transition time to not exceed 999 milliseconds between different screens and boxes and saving of information to support the data capture entered into the system.",
          "id": "4",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "System response  times"
        }
      ],
      "awardID": "1",
      "dateSigned": "2025-06-18T00:00:00+01:00",
      "documents": [
        {
          "datePublished": "2025-07-08T15:31:02+01:00",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "038314-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/038314-2025"
        }
      ],
      "id": "1",
      "period": {
        "endDate": "2029-06-18T23:59:59+01:00",
        "startDate": "2025-06-19T00:00:00+01:00"
      },
      "status": "active",
      "value": {
        "amount": 1388992,
        "amountGross": 1666790,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-07-08T15:31:02+01:00",
  "id": "038314-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05185e",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Bristol",
        "postalCode": "BS1 3NU",
        "region": "UKK11",
        "streetAddress": "Trust Headquarters, Marlborough St,"
      },
      "contactPoint": {
        "email": "procurement@nbt.nhs.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.uhbw.nhs.uk/"
      },
      "id": "GB-PPON-PMBM-6973-YNDX",
      "identifier": {
        "id": "PMBM-6973-YNDX",
        "scheme": "GB-PPON"
      },
      "name": "University Hospitals Bristol and Weston NHS Foundation Trust",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PDBZ-2559-MBVW",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Stratford-Upon-Avon",
        "postalCode": "CV37 6NT",
        "region": "UKG13",
        "streetAddress": "Arden Court"
      },
      "contactPoint": {
        "email": "Sales@systemc.com"
      },
      "details": {
        "scale": "large",
        "url": "http://www.systemc.com",
        "vcse": false
      },
      "id": "GB-COH-01754990",
      "identifier": {
        "id": "01754990",
        "scheme": "GB-COH"
      },
      "name": "SYSTEM C HEALTHCARE LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "The Trust would like to proceed with the renewal of contract for our Electronic Patient Record (EPR) solution to ensure continuity of service and to align contractual terms and timelines with the broader group-wide digital health strategy.\nThe EPR system is a mission-critical component of our clinical and operational infrastructure, underpinning patient care, data integrity, and regulatory compliance. Given the complexity,\nscale, and risk associated with replacing such a deeply integrated solution; a renewal represents the most prudent and strategic course of action at this time.\nThe justification for this award is that change of solution shall result in a difference or incompatibility that would result in disproportionate technical difficulties in operation or maintenance.\nThis award shall ensure that the future alignment supports our commitment to integrated care delivery, operational efficiency, and a unified approach to digital transformation across the Bristol Hospital Group.",
    "id": "CW9984",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "Single supplier - technical reasons\nThe Authority considers that there is an absence of competition for technical reasons for this contract and only this supplier is capable of meeting the Authority\u0027s needs for the next four years and therefore is permitted to make the award under Schedule 5(6) of the Procurement Act 2023 (PA23).\nDue to the circumstances set out below, the Authority also considers that also, or in the alternative, the exemption at Schedule 5(7) PA23 would apply as the services being\nprocured are a replacement for the current IT system provided by this supplier where a change in supplier would result in incompatibility with the existing systems and this difference would result in disproportionate technical difficulties in operation.\nThis supplier is the incumbent supplier for the Authority under three contracts which are due to expire; but the supplier is also the incumbent supplier for North Bristol Trust (NBT) under\na ten year agreement which cannot be terminated in the short term. UHBW and NBT are in the process of moving to a managed group structure. This will mean shared executive and\noperational services with shared senior management and personnel. For the following reasons the leadership of both Trusts are satisfied it is vital to maintain a shared system for\nthe term: seamless patient care and data sharing; integrated workflows; cost Efficiencies; regulatory and compliance alignment; improved staff efficiency; scalability and\nfutureproofing; single managed services; strategi c alignment; and effective referral management.\nDisproportionate technical difficulties would arise from not having the same EPR including but not limited to: fragmented patient data- gaps in medical history if records incomplete; no\nreal time access to patient information via a unified view; manual transfer of patient information between each EPR, adding significant cost and causing delays in diagnosis and\ntreatment; repeat administrative tasks on both EPR\u0027s; increased costs - maintaining two systems, support, training, environments, integrations from all suppliers providing EPR\u0027s.\nInterfaces for data exchange can be expensive, complex and would require suppliers working together on common interface protocols; higher risk of errors; clinicians may struggle to\nreconcile conflicting information from different systems; staff will be required to learn different systems can create inconsistencies as to how patient care is documented. Separate systems make it harder to achieve a fully integrated care pathway - reducing efficiencies and driving up costs.\nThe Authority intends to align both contract opportunities so that they can be re-procured in due course as a single contract opportunity.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "switchingDirectAward"
      }
    ],
    "status": "complete",
    "title": "Software: Electronic Patient Record"
  }
}