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Annual Maintenance and Reactive Repairs Maintenance Services for existing Heating Installations

Southside Housing Association Ltd

Buyer Contact Info

Buyer Name: Southside Housing Association Ltd

Buyer Address: 135 Fifty Pitches Rd, Cardonald, Glasgow, UKM82, G514EB, United Kingdom

Contact Name: Sonia Mehmi

Contact Email: smehmi@southside-ha.co.uk

Contact Telephone: +44 1414221112

Status
complete
Procedure
open
Value
65591.48 GBP
Published
08 Jul 2025, 10:51
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
39715000 - Water heaters and heating for buildings; plumbing equipment
Region
n/a
Awarded To
James Frew Ltd
Official Source
Open Find a Tender

Description

1.1 The Contract primarily involves providing an annual maintenance service and 24 hour a day 365 days a year reactive repairs maintenance service to existing heating installations throughout tenant occupied properties within the Cardonald and Pollokshields areas of Glasgow. The Contract duration is two years (twenty-four months) from the commencement date of 1st July 2025 until 30th June 2027, and will primarily include; - Annual maintenance servicing of Air Source Heat Pump heating installations; - Annual maintenance servicing of Unvented Cylinder Heating installations; - Operation and Condition Check of interconnected smoke detectors and heat alarms which shall be replaced by the Contractor where existing alarms are missing; and - A reactive maintenance repairs service to properties with Air Source Heat Pump heating systems (refer ASHP Properties address list incorporated within Tender Document 4). The reactive maintenance repairs service shall include replacement of defective parts and components including any part or components requiring replacement that are identified during the annual maintenance service visits to Air Source Heat Pump installations only. The reactive maintenance repairs service will be provided by the Contractor on a 24 hours a day 365 days a year basis incorporating reactive maintenance repairs notified by Southside Housing Association’s customers during normal working hours and out with normal working hours. The reactive repairs service will also include an Out of Hours call handling service provided by the Contractor who shall receive calls directly from the customers of Southside Housing Association out with normal working hours and the Contractor will thereafter make safe or complete all emergency repairs notified by customers of Southside Housing Association out with normal working hours. Subject to satisfactory performance of the Contractor, which will be assessed through measurement of the Key Performance Indicator’s (Refer Tender Document 8) it is intended that the Contract will be further extended annually in twelve months increments up to a maximum of three years and an overall maximum contract period of five years.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: Single Stage Tendering in accordance with Regulations 28 (Open Procedure) of the Public Contracts (Scotland) Regulations 2015. Additional information: Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. SPD Question 2D.1.2- Bidders must provide a separate SPD response (Sections A and B of this Part and Part III) for each subcontractor.

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot 1 Award Criterion (quality): Quality

Raw Notice JSON

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