Parking Enforcement & Operations 2025

{
  "buyer": {
    "id": "GB-PPON-PJMC-1445-VCVG",
    "name": "London Borough of Sutton"
  },
  "date": "2025-07-08T11:32:26+01:00",
  "id": "038171-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-052285",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Sutton",
        "postalCode": "SM1 1EA",
        "region": "UKI63",
        "streetAddress": "Civic Offices, St Nicholas Way"
      },
      "contactPoint": {
        "email": "commercial.procurement@sutton.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.sutton.gov.uk/"
      },
      "id": "GB-PPON-PJMC-1445-VCVG",
      "identifier": {
        "id": "PJMC-1445-VCVG",
        "scheme": "GB-PPON"
      },
      "name": "London Borough of Sutton",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2025-10-16T23:59:59+01:00"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "The Council is seeking to appoint a single Service Provider to provide a Parking Enforcement and Operations service, with the experience and knowledge to drive efficiencies and service\nenhancement, using technology and data to its maximum potential, and maintaining the confidence of the Council and road users that the service is robust, fair and transparent.\nThe Council intends to award a contract for up to ten (10) years, the initial term of five (5) years, with an option to extend for a further five (5) years.  \nThe Council is keen to appoint a Service Provider which will be proactive in proposing and delivering the changes necessary to deliver the best possible service, offering knowledge,\nbest practice, and advice on emerging technology and approaches.\nCore services included in this project include:\n\u003e On-street and off street Civil Parking Enforcement (CPE) including all resourcing, equipment and associated services including provision of software/system, hosting and secure payment processing \n\u003e Review of moving traffic and bus lane contravention clips to generate evidence packs, using existing review software, for processing to the enforcement system.\n\u003e Provision of printing and posting service for statutory notices served through the statutory enforcement process for parking, moving traffic and bus lane contraventions. \n\u003e Provision of software/system for the administration of parking permit applications, renewals, visitor vouchers, and dispensations and school street exemptions and related secure payments processing. \n\u003e Processing applications for, implementation and removal of parking bay suspensions.\n\u003e Customer Services related to CPE and services provided, including triaging and responding to enforcement requests from the Council and members of the public\n\u003e Blue Badge misuse monitoring and reporting.\n\u003e Operation of the off-street parking assets, including provision of staff for the operation of multi-storey and surface car parks\n\u003e Operation and maintenance of car park equipment \n\u003e Cash collection, counting and banking \n\u003e Any other associated services required to facilitate the delivery of the contract. \nThis is a summary of the requirements. More extensive detail is included in the tender documents including the specification. THe documents are available in the attachments section of the e-procurement portal.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2025-07-08T11:32:26+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "038171-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/038171-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-07-28T23:59:59+01:00"
    },
    "id": "DN778105",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Transport services (excl. Waste transport)",
            "id": "60000000",
            "scheme": "CPV"
          },
          {
            "description": "Parking services",
            "id": "63712400",
            "scheme": "CPV"
          },
          {
            "description": "Car park services",
            "id": "98351100",
            "scheme": "CPV"
          },
          {
            "description": "Parking enforcement services",
            "id": "98351110",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKI63"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Price",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "description": "The quality (including social value) sub criteria is as follows\nMobilisation Plan 15% (9 out of 60%)\nDeployment 15% (9 out of 60%)\nTechnology Platform - Enforcement 15% (9 out of 60%)\nTechnology Platform - Permits 15% (9 out of 60%)\nCash Collection, Counting \u0026 Banking 15% (9 out of 60%)\nCar Park Management 15% (9 out of 60%)\nSocial Value and Innovation 10% (6 out of 60%)\nThese sub-criteria include further sub criteria that is set out in the Supplier Guidance that is available with the tender documents and also available on the electronic questionnaire available via the London Tender Portal.",
              "name": "Quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
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        },
        "contractPeriod": {
          "endDate": "2031-09-30T23:59:59+01:00",
          "maxExtentDate": "2036-09-30T23:59:59+01:00",
          "startDate": "2026-10-01T00:00:00+01:00"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "There is an option to extend the contract for a period of five years  beyond the contract end date of 30/9/26. The contract may be extended if the contact performance has been satisfactory and the service requirements continue to meet the objectives of the London Borough of Sutton."
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 25000000,
          "amountGross": 30000000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "active",
    "submissionMethodDetails": "Tenders must be submitted via the London Tender Portal  (https://www.londontenders.org/) no later than the tender submission deadline which is 12 noon 4/8/2025.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-08-04T12:00:00+01:00"
    },
    "title": "Parking Enforcement \u0026 Operations 2025",
    "value": {
      "amount": 25000000,
      "amountGross": 30000000,
      "currency": "GBP"
    }
  }
}