Support at Home (Domiciliary Care) Services - North East Lincolnshire

{
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    {
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      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-IP27662R",
          "name": "Humberside Independent Care Association Limited"
        },
        {
          "id": "GB-COH-03756814",
          "name": "HALES GROUP LIMITED"
        },
        {
          "id": "GB-COH-05763279",
          "name": "COMFORT CALL LIMITED"
        },
        {
          "id": "GB-COH-13335901",
          "name": "Health Now Ltd"
        },
        {
          "id": "GB-COH-06204479",
          "name": "Nurtrio Ltd"
        }
      ]
    }
  ],
  "bids": {
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      {
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        "measure": "bids",
        "value": 38
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  },
  "buyer": {
    "id": "GB-NHS-QOQ",
    "name": "NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD"
  },
  "contracts": [
    {
      "awardID": "036999-2025-1",
      "dateSigned": "2025-05-19T00:00:00+01:00",
      "id": "036999-2025-1",
      "status": "active",
      "value": {
        "amount": 58074170,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-07-03T09:38:41+01:00",
  "id": "036999-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-04dd5c",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "East Riding of Yorkshire",
        "postalCode": "HU106DT",
        "region": "UKE12",
        "streetAddress": "Health House, Grange Park Lane, Willerby"
      },
      "contactPoint": {
        "email": "hnyicb.procurement@nhs.net"
      },
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            "scheme": "COFOG"
          }
        ],
        "url": "https://humberandnorthyorkshire.icb.nhs.uk"
      },
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    {
      "address": {
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        "locality": "Hull",
        "postalCode": "HU2 8DT",
        "region": "UKE1",
        "streetAddress": "Unit 1-4 Anchor Court, 160 Francis Street"
      },
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        "scale": "sme"
      },
      "id": "GB-COH-IP27662R",
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      "name": "Humberside Independent Care Association Limited",
      "roles": [
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    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Peterborough",
        "postalCode": "PE1 5TX",
        "region": "UKH1",
        "streetAddress": "Flag Business Exchange Vicarage Farm Road"
      },
      "details": {
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      "id": "GB-COH-03756814",
      "identifier": {
        "id": "03756814",
        "legalName": "HALES GROUP LIMITED",
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      "name": "HALES GROUP LIMITED",
      "roles": [
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    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Nottingham",
        "postalCode": "NE31 2EQ",
        "region": "UKF1",
        "streetAddress": "7-9 Blue Sky Way Monkton Business Park South"
      },
      "details": {
        "scale": "large"
      },
      "id": "GB-COH-05763279",
      "identifier": {
        "id": "05763279",
        "legalName": "COMFORT CALL LIMITED",
        "scheme": "GB-COH"
      },
      "name": "COMFORT CALL LIMITED",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Chertsey",
        "postalCode": "KT16 0DN",
        "region": "UKJ2",
        "streetAddress": "Hersham Farm House Hersham Farm Business Park"
      },
      "details": {
        "scale": "sme"
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      "id": "GB-COH-13335901",
      "identifier": {
        "id": "13335901",
        "legalName": "Health Now Ltd",
        "scheme": "GB-COH"
      },
      "name": "Health Now Ltd",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Grimsby",
        "postalCode": "DN32 0LT",
        "region": "UKE13",
        "streetAddress": "Unit 5, Acorn Business Park"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-COH-06204479",
      "identifier": {
        "id": "06204479",
        "legalName": "Nurtrio Ltd",
        "scheme": "GB-COH"
      },
      "name": "Nurtrio Ltd",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London"
      },
      "details": {
        "url": "https://www.england.nhs.uk/commissioning/how-commissioning-is-changing/nhs-provider-selection-regime/independent-patient-choice-and-procurement-panel/"
      },
      "id": "GB-FTS-107949",
      "identifier": {
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      "name": "NHS England Independent Patient Choice and Procurement Panel",
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  "tag": [
    "award",
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  "tender": {
    "classification": {
      "description": "Health and social work services",
      "id": "85000000",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Support at Home (Domiciliary Care) Services - North East Lincolnshire through an Open procurement process.\nThis procurement seeks to ensure the delivery of four distinct service lots to meet the needs of adults requiring Support at Home (Domiciliary Care) across North East Lincolnshire (NEL).\nThe Contracting Authority wishes to establish three (3) Providers for Lot 1 consisting of three (3) Geographical Lead \u0027Locality Providers\u0027; and one (1) Lead Provider per each of Lots 2-4 consisting of: one (1) Lead Provider for Enhanced Support at Home; one (1) Lead Provider for Carers Breaks; and one (1) Lead Provider for System Resilience.\n1. Geographical Areas (Lot 1 (a, b, and c))\n\u2022 Delivery of high-quality domiciliary care services to individuals living within their specified geographical area.\n\u2022 Implementation and development of the \u0027Teams not Times\u0027 model that improves responsiveness, flexibility and person-centred support.\n\u2022 Includes management of existing extra care housing (2 schemes) (where applicable) to support independent living.\n\u2022 Services must focus on maintaining independence, reducing risk, improving the quality of life, and maintaining people in their homes for longer.\n2. Enhanced Support at Home (Lot 2)\n\u2022 Provision of intensive support to individuals with complex care needs.\n\u2022 Includes promoting health resilience and avoiding unnecessary hospital admissions.\n3. Carers Breaks Provision (Lot 3)\n\u2022 Delivery of flexible respite care to support informal carers.\n\u2022 Must include planned and emergency breaks with tailored services to meet carers\u0027 and service users\u0027 needs.\n4. System Resilience Provision (Lot 4)\n\u2022 Support during peak times and emergencies.\n\u2022 Services include short-term interventions to stabilise individuals and facilitate timely discharges from acute settings.",
    "id": "C337775",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Health and social work services",
            "id": "85000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKE13"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      },
      {
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          {
            "description": "Health and social work services",
            "id": "85000000",
            "scheme": "CPV"
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        ],
        "deliveryAddresses": [
          {
            "region": "UKE13"
          }
        ],
        "id": "2",
        "relatedLot": "2"
      },
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            "description": "Health and social work services",
            "id": "85000000",
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        "deliveryAddresses": [
          {
            "region": "UKE13"
          }
        ],
        "id": "3",
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      },
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            "description": "Health and social work services",
            "id": "85000000",
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        "deliveryAddresses": [
          {
            "region": "UKE13"
          }
        ],
        "id": "4",
        "relatedLot": "4"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "100",
              "name": "Price is not the only award criterion and all criteria are stated only in the procurement documents",
              "type": "cost"
            }
          ]
        },
        "description": "Support at Home (Domiciliary Care) Services",
        "hasOptions": true,
        "id": "1",
        "options": {
          "description": "Option to extend the term for a period of twenty-four (24) additional months in twelve (12) month increments beyond the initial contracted duration by agreement between the Contracting Authority and the Provider."
        },
        "status": "cancelled",
        "title": "Geographical Areas"
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "100",
              "name": "Price is not the only award criterion and all criteria are stated only in the procurement documents",
              "type": "cost"
            }
          ]
        },
        "description": "NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Support at Home (Domiciliary Care) Services - North East Lincolnshire through an Open procurement process.\nThis procurement seeks to ensure the delivery of four distinct service lots to meet the needs of adults requiring Support at Home (Domiciliary Care) across North East Lincolnshire (NEL).\nThe Contracting Authority wishes to establish three (3) Providers for Lot 1 consisting of three (3) Geographical Lead \u0027Locality Providers\u0027; and one (1) Lead Provider per each of Lots 2-4 consisting of: one (1) Lead Provider for Enhanced Support at Home; one (1) Lead Provider for Carers Breaks; and one (1) Lead Provider for System Resilience.\n1. Geographical Areas (Lot 1 (a, b, and c))\n\u2022 Delivery of high-quality domiciliary care services to individuals living within their specified geographical area.\n\u2022 Implementation and development of the \u0027Teams not Times\u0027 model that improves responsiveness, flexibility and person-centred support.\n\u2022 Includes management of existing extra care housing (2 schemes) (where applicable) to support independent living.\n\u2022 Services must focus on maintaining independence, reducing risk, improving the quality of life, and maintaining people in their homes for longer.\n2. Enhanced Support at Home (Lot 2)\n\u2022 Provision of intensive support to individuals with complex care needs.\n\u2022 Includes promoting health resilience and avoiding unnecessary hospital admissions.\n3. Carers Breaks Provision (Lot 3)\n\u2022 Delivery of flexible respite care to support informal carers.\n\u2022 Must include planned and emergency breaks with tailored services to meet carers\u0027 and service users\u0027 needs.\n4. System Resilience Provision (Lot 4)\n\u2022 Support during peak times and emergencies.\n\u2022 Services include short-term interventions to stabilise individuals and facilitate timely discharges from acute settings.",
        "hasOptions": true,
        "id": "2",
        "options": {
          "description": "Option to extend the term for a period of twenty-four (24) additional months in twelve (12) month increments beyond the initial contracted duration by agreement between the Contracting Authority and the Provider."
        },
        "status": "cancelled",
        "title": "Enhanced Support at Home"
      },
      {
        "awardCriteria": {
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            {
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          ]
        },
        "description": "NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Support at Home (Domiciliary Care) Services - North East Lincolnshire through an Open procurement process.\nThis procurement seeks to ensure the delivery of four distinct service lots to meet the needs of adults requiring Support at Home (Domiciliary Care) across North East Lincolnshire (NEL).\nThe Contracting Authority wishes to establish three (3) Providers for Lot 1 consisting of three (3) Geographical Lead \u0027Locality Providers\u0027; and one (1) Lead Provider per each of Lots 2-4 consisting of: one (1) Lead Provider for Enhanced Support at Home; one (1) Lead Provider for Carers Breaks; and one (1) Lead Provider for System Resilience.\n1. Geographical Areas (Lot 1 (a, b, and c))\n\u2022 Delivery of high-quality domiciliary care services to individuals living within their specified geographical area.\n\u2022 Implementation and development of the \u0027Teams not Times\u0027 model that improves responsiveness, flexibility and person-centred support.\n\u2022 Includes management of existing extra care housing (2 schemes) (where applicable) to support independent living.\n\u2022 Services must focus on maintaining independence, reducing risk, improving the quality of life, and maintaining people in their homes for longer.\n2. Enhanced Support at Home (Lot 2)\n\u2022 Provision of intensive support to individuals with complex care needs.\n\u2022 Includes promoting health resilience and avoiding unnecessary hospital admissions.\n3. Carers Breaks Provision (Lot 3)\n\u2022 Delivery of flexible respite care to support informal carers.\n\u2022 Must include planned and emergency breaks with tailored services to meet carers\u0027 and service users\u0027 needs.\n4. System Resilience Provision (Lot 4)\n\u2022 Support during peak times and emergencies.\n\u2022 Services include short-term interventions to stabilise individuals and facilitate timely discharges from acute settings.",
        "hasOptions": true,
        "id": "3",
        "options": {
          "description": "Option to extend the term for a period of twenty-four (24) additional months in twelve (12) month increments beyond the initial contracted duration by agreement between the Contracting Authority and the Provider."
        },
        "status": "cancelled",
        "title": "Carers Breaks Provision"
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "100",
              "name": "Price is not the only award criterion and all criteria are stated only in the procurement documents",
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            }
          ]
        },
        "description": "NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Support at Home (Domiciliary Care) Services - North East Lincolnshire through an Open procurement process.\nThis procurement seeks to ensure the delivery of four distinct service lots to meet the needs of adults requiring Support at Home (Domiciliary Care) across North East Lincolnshire (NEL).\nThe Contracting Authority wishes to establish three (3) Providers for Lot 1 consisting of three (3) Geographical Lead \u0027Locality Providers\u0027; and one (1) Lead Provider per each of Lots 2-4 consisting of: one (1) Lead Provider for Enhanced Support at Home; one (1) Lead Provider for Carers Breaks; and one (1) Lead Provider for System Resilience.\n1. Geographical Areas (Lot 1 (a, b, and c))\n\u2022 Delivery of high-quality domiciliary care services to individuals living within their specified geographical area.\n\u2022 Implementation and development of the \u0027Teams not Times\u0027 model that improves responsiveness, flexibility and person-centred support.\n\u2022 Includes management of existing extra care housing (2 schemes) (where applicable) to support independent living.\n\u2022 Services must focus on maintaining independence, reducing risk, improving the quality of life, and maintaining people in their homes for longer.\n2. Enhanced Support at Home (Lot 2)\n\u2022 Provision of intensive support to individuals with complex care needs.\n\u2022 Includes promoting health resilience and avoiding unnecessary hospital admissions.\n3. Carers Breaks Provision (Lot 3)\n\u2022 Delivery of flexible respite care to support informal carers.\n\u2022 Must include planned and emergency breaks with tailored services to meet carers\u0027 and service users\u0027 needs.\n4. System Resilience Provision (Lot 4)\n\u2022 Support during peak times and emergencies.\n\u2022 Services include short-term interventions to stabilise individuals and facilitate timely discharges from acute settings.",
        "hasOptions": true,
        "id": "4",
        "options": {
          "description": "Option to extend the term for a period of twenty-four (24) additional months in twelve (12) month increments beyond the initial contracted duration by agreement between the Contracting Authority and the Provider."
        },
        "status": "cancelled",
        "title": "System Resilience Provision"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Support at Home (Domiciliary Care) Services - North East Lincolnshire"
  }
}