Service and Maintenance of Renewable Energy, Heating and Hot Water Systems

{
  "buyer": {
    "id": "GB-PPON-PJHN-6516-JQNZ",
    "name": "Wrexham County Borough Council"
  },
  "date": "2025-06-24T15:59:08+01:00",
  "id": "034823-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0552ce",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Wrexham",
        "postalCode": "LL11 1AR",
        "region": "UKL23",
        "streetAddress": "Commissioning Procurement and Contract Management Unit"
      },
      "contactPoint": {
        "email": "procurement@wrexham.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          },
          {
            "description": "Welsh devolved regulations apply",
            "id": "GB-WLS",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS"
          }
        ]
      },
      "id": "GB-PPON-PJHN-6516-JQNZ",
      "identifier": {
        "id": "PJHN-6516-JQNZ",
        "scheme": "GB-PPON"
      },
      "name": "Wrexham County Borough Council",
      "roles": [
        "buyer"
      ]
    }
  ],
  "planning": {
    "noEngagementNoticeRationale": "Standardised requirement with established suppliers in the market. Timescales don\u0027t make it practical either "
  },
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2025-08-05T23:59:59+01:00"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "Wrexham County Borough Council (WCBC) is looking to appoint a single Contractor via a JCT Measured Term Contract (MTC) to carry out the servicing and maintenance of renewable energy, heating and hot water systems, including the installation and replacement of equipment as and when necessary. The contract period will be for an initial two years with the option to extend for a further two periods of two years (2+2+2).\nThe scope of work in this contract contains the servicing of air source heat pumps, solar thermal hot water systems, unvented hot water systems, and Electric Hyco Water Heaters, including all associated pipe work, fittings and building works. The successful Contractor will be required to provide a 24-hour emergency call out service, 365 days a year.\nThe Contractor is also required to respond to any call outs in relation to a failure of the heating or hot water systems. This is also to include any associated pipework or fittings. \nThe contracted work will be undertaken at a variety of locations including residential housing/dwellings, \u201cvoid\u201d dwellings and Sheltered Housing Units. The successful Contractor will be expected to travel across the County Borough.\nFull details can be found within the tender documentation available free of charge within etenderWales ",
    "documents": [
      {
        "description": "Guidance on how to access etenderWales / tender documentation ",
        "documentType": "biddingDocuments",
        "id": "L-1",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=337558"
      },
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2025-06-24T15:59:08+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "034823-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/034823-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-07-18T17:00:00+01:00"
    },
    "hasRecurrence": true,
    "id": "Proc 25-72",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Repair and maintenance services of central heating",
            "id": "50720000",
            "scheme": "CPV"
          },
          {
            "description": "Heating, ventilation and air-conditioning installation work",
            "id": "45331000",
            "scheme": "CPV"
          },
          {
            "description": "Heating works",
            "id": "45232141",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKL23"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Price",
              "numbers": [
                {
                  "number": 60.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 40.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2027-08-31T23:59:59+01:00",
          "maxExtentDate": "2031-08-31T23:59:59+01:00",
          "startDate": "2025-09-01T00:00:00+01:00"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "id": "1",
        "options": {
          "description": "Throughout the duration of this Contract it may be possible that the quantities involved increase and that additional sites / locations are added.\nThe Council is committed to reducing its carbon emissions and the renewable energy solutions covered within this contract are one way in which the Council is reducing its emissions. As a result of this,  the quantities involved within this contract may increase over the coming years if the Council seeks to utilise more renewable energy, heating and hot water systems to support carbon reduction/net zero targets, although the Council cannot guarantee that there will be any sort of increase at the time of tender. \nIt may also be possible that the Council receives additional funding, or an increase in budget, that will allow for an increase in service provision / units / or equivalent supplied through this Contract.\nWhere additional funding / budget becomes available, regardless of its source, the Council may request the successful Contractor to increase or enhance the service being provided. Examples include:\n - An increase in the number of renewable energy, heating and / or hot water systems to be serviced, maintained, and / or installed through this Contract. \n- Additional staffing resources, equipment or systems where relevant. \nPlease note that the Council cannot guarantee that there will be any increase or that any of the detail contained within this section will come to fruition. "
        },
        "renewal": {
          "description": "Option to extend for a further two periods of two years"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "As per the tender documentation available within etenderWales",
              "type": "economic"
            },
            {
              "description": "As per the tender documentation available within etenderWales",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 1500000,
          "amountGross": 1800000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "recurrence": {
      "dates": [
        {
          "startDate": "2031-06-02T23:59:59+01:00"
        }
      ]
    },
    "status": "active",
    "submissionMethodDetails": "etenderWales Reference:\t\nProject_ 59688\nitt_ 118142\nTo access the tender documentation and submit a response to this opportunity, please follow the below instructions.\n1. Register your company on the etenderWales portal (this is only required once) - https://etenderwales.bravosolution.co.uk. \nSupplier registration video - https://app.screencast.com/2srN0n260W9nX \n2. Express an Interest in the tender.\nLogin to the portal with the username/password.\nClick the \u201cOpen Access PQQs/ITTs\u201d link (These are Invitations to Tender open to any registered supplier).\nClick on the relevant PQQ/ITT to access the content.\nClick the \u201cExpress Interest\u201d button in the \u201cActions\u201d box on the left-hand side of the page.\nThis will move the PQQ/ITT into your \u201cMy PQQ/ITTs\u201d page. (This is a secure area reserved for your projects only).\nClick on the PQQ/ITT code, you can now access any attachments by clicking the \u201cSettings and Buyer Attachments\u201d in the \u201cActions\u201d box.\n3. Responding to the tender.\nYou can now choose to \u201cReply\u201d or \u201cReject\u201d (please give a reason if rejecting);\nYou can now use the \u2018Messages\u0027 function to communicate with the buyer and seek any clarification;\nNote the deadline for completion, then follow the onscreen instructions to complete the ITT;\nThere may be a mixture of online and offline actions for you to perform (there is detailed online help available).\n4. Technical Assistance. \nIf you require any further assistance use the online help, or the Bravo etenderWales help desk is available Mon \u2013 Fri (8:00 \u2013 18:00) on:\nemail: E-mail: help@bravosolution.co.uk\nphone: +44 800 069 8634 / Fax: +44 2070800480\nLive Chat is available via the homepage - https://etenderwales.bravosolution.co.uk.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en",
        "cy"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-07-25T12:00:00+01:00"
    },
    "title": "Service and Maintenance of Renewable Energy, Heating and Hot Water Systems",
    "value": {
      "amount": 1500000,
      "amountGross": 1800000,
      "currency": "GBP"
    }
  }
}