← Back to opportunities

Income Analytics Software as a Service

CHP

Buyer Contact Info

Buyer Name: CHP

Buyer Address: Myriad House, 33 Springfield Lyons Approach, Chelmsford, UKH3, CM2 5LB, United Kingdom

Contact Name: Alison Shaw

Contact Email: Alison.Shaw@chp.org.uk

Contact Telephone: +44 7801582570

Status
complete
Procedure
open
Value
297850.0 GBP
Published
20 Jun 2025, 13:52
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
goods
CPV
48000000 - Software package and information systems
Region
n/a
Awarded To
Voicescape Ltd
Official Source
Open Find a Tender

Description

CHP has identified a need for an income analytics system that can report at an individual tenancy level to look at customer payment patterns, which contact method the customer has engaged with, and whether a customer has read an email/SMS. The contract has been awarded.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: CHP has identified a need for an income analytics system that can report at an individual tenancy level to look at customer payment patterns, which contact method the customer has engaged with, and whether a customer has read an email/SMS. The contract has been awarded for two years with an option .to extend for a further year.

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot 1 Award Criterion (quality): Quality

Raw Notice JSON

Expand raw payload 
{
  "awards": [
    {
      "id": "034108-2025-DN761636-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-152074",
          "name": "Voicescape Ltd"
        }
      ]
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 2
      },
      {
        "id": "2",
        "measure": "electronicBids",
        "relatedLot": "1",
        "value": 2
      }
    ]
  },
  "buyer": {
    "id": "GB-FTS-9317",
    "name": "CHP"
  },
  "contracts": [
    {
      "awardID": "034108-2025-DN761636-1",
      "dateSigned": "2025-06-13T00:00:00+01:00",
      "id": "034108-2025-DN761636-1",
      "status": "active",
      "value": {
        "amount": 297850,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-06-20T14:52:09+01:00",
  "id": "034108-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-04dad2",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Chelmsford",
        "postalCode": "CM2 5LB",
        "region": "UKH3",
        "streetAddress": "Myriad House, 33 Springfield Lyons Approach"
      },
      "contactPoint": {
        "email": "Alison.Shaw@chp.org.uk",
        "name": "Alison Shaw",
        "telephone": "+44 7801582570"
      },
      "details": {
        "buyerProfile": "https://www.chp.org.uk/",
        "classifications": [
          {
            "description": "Social Housing Association",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Housing and community amenities",
            "id": "06",
            "scheme": "COFOG"
          }
        ],
        "url": "https://www.chp.org.uk/"
      },
      "id": "GB-FTS-9317",
      "identifier": {
        "legalName": "CHP"
      },
      "name": "CHP",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Salford",
        "postalCode": "M5 3ED",
        "region": "UKH3"
      },
      "details": {
        "scale": "sme"
      },
      "id": "GB-FTS-152074",
      "identifier": {
        "legalName": "Voicescape Ltd"
      },
      "name": "Voicescape Ltd",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London"
      },
      "id": "GB-FTS-124",
      "identifier": {
        "legalName": "Public Procurement Review Service"
      },
      "name": "Public Procurement Review Service",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "Software package and information systems",
      "id": "48000000",
      "scheme": "CPV"
    },
    "description": "CHP has identified a need for an income analytics system that can report at an individual tenancy level to look at customer payment patterns, which contact method the customer has engaged with, and whether a customer has read an email/SMS.\nThe contract has been awarded.",
    "id": "DN761636",
    "items": [
      {
        "deliveryAddresses": [
          {
            "region": "UKH3"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "65",
              "name": "Quality",
              "type": "quality"
            },
            {
              "description": "35",
              "type": "price"
            }
          ]
        },
        "description": "CHP has identified a need for an income analytics system that can report at an individual tenancy level to look at customer payment patterns, which contact method the customer has engaged with, and whether a customer has read an email/SMS.\nThe contract has been awarded for two years with an option .to extend for a further year.",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "goods",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Income Analytics Software as a Service"
  }
}