2025-049 Case Management System

{
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        "endDate": "2028-01-31T23:59:59Z",
        "startDate": "2026-02-02T00:00:00Z"
      },
      "date": "2026-02-02T00:00:00Z",
      "datePublished": "2026-02-25T17:45:09Z",
      "documents": [
        {
          "datePublished": "2026-02-25T17:45:09Z",
          "description": "Awarded contract notice on Contracts Finder",
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          "url": "https://www.contractsfinder.service.gov.uk/Notice/032a086b-326b-49cf-9c01-0a66df7bf724"
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        {
          "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.",
          "documentType": "tenderNotice",
          "id": "2",
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      "id": "ocds-b5fd17-5c158479-4d65-42fc-99f6-4b5cc7fbbfe8-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-05775733",
          "name": "Fivium Ltd"
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      "value": {
        "amount": 85579.2,
        "currency": "GBP"
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  "buyer": {
    "id": "GB-CFS-84321",
    "name": "Ofgem"
  },
  "date": "2026-02-25T17:45:09Z",
  "id": "032a086b-326b-49cf-9c01-0a66df7bf724-885946",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-b5fd17-5c158479-4d65-42fc-99f6-4b5cc7fbbfe8",
  "parties": [
    {
      "address": {
        "countryName": "England",
        "locality": "London",
        "postalCode": "E14 4PU",
        "streetAddress": "10 South Colonnade, Canary Wharf"
      },
      "contactPoint": {
        "email": "Procurement2@ofgem.gov.uk",
        "name": "Alfie Ellis",
        "telephone": "+44 2079017000"
      },
      "details": {
        "url": "http://www.ofgem.gov.uk"
      },
      "id": "GB-CFS-84321",
      "identifier": {
        "legalName": "Ofgem"
      },
      "name": "Ofgem",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "streetAddress": "16 Great Queen Street, , London"
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      "id": "GB-COH-05775733",
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        "id": "05775733",
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        "scheme": "GB-COH"
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      "name": "Fivium Ltd",
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        "supplier"
      ]
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  ],
  "tag": [
    "award"
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  "tender": {
    "additionalClassifications": [
      {
        "description": "Computer configurations",
        "id": "30211400",
        "scheme": "CPV"
      },
      {
        "description": "IT services: consulting, software development, Internet and support",
        "id": "72000000",
        "scheme": "CPV"
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    ],
    "classification": {
      "description": "Computer platforms",
      "id": "30211300",
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    "contractPeriod": {
      "endDate": "2028-01-31T23:59:59Z",
      "startDate": "2026-02-02T00:00:00Z"
    },
    "description": "Ofgem requires a robust case management system to support its statutory obligations for handling information rights requests such as Freedom of Information (FOI), Environmental Information Regulations (EIR), Subject Access Request (SAR)), parliamentary correspondence, complaints, and statutory reviews.\r\nThe system will be used by Ofgem to manage freedom of information, environmental information requests, subject access requests, internal reviews, parliamentary correspondence, complaints and statutory reviews, supporting up to 3,500 cases annually with scalability options.",
    "id": "MT236664",
    "items": [
      {
        "deliveryAddresses": [
          {
            "countryName": "British Oversea Territories"
          },
          {
            "countryName": "Channel Islands"
          },
          {
            "countryName": "Europe"
          },
          {
            "countryName": "Isle of Man"
          },
          {
            "countryName": "Rest of the World"
          },
          {
            "countryName": "United Kingdom"
          }
        ],
        "id": "1"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "suitability": {
      "sme": true,
      "vcse": false
    },
    "tenderPeriod": {
      "endDate": "2026-01-01T00:00:00Z"
    },
    "title": "2025-049 Case Management System",
    "value": {
      "amount": 85579.2,
      "currency": "GBP"
    }
  }
}