The Provision of Security and Concierge Services to Emergency and Temporary Accommodation Sites

{
  "awards": [
    {
      "id": "031318-2025-1",
      "relatedLots": [
        "1"
      ],
      "status": "unsuccessful",
      "statusDetails": "discontinued"
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  ],
  "buyer": {
    "id": "GB-FTS-215",
    "name": "Cornwall Council"
  },
  "date": "2025-06-10T15:39:27+01:00",
  "id": "031318-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-04de6f",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Truro",
        "postalCode": "TR1 3AY",
        "region": "UKK3",
        "streetAddress": "County Hall, Treyew Road"
      },
      "contactPoint": {
        "email": "Andrew.Trout@cornwall.gov.uk",
        "name": "Mr Andrew Trout",
        "telephone": "+44 1872322222"
      },
      "details": {
        "buyerProfile": "http://www.cornwall.gov.uk",
        "classifications": [
          {
            "description": "Regional or local authority",
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "General public services",
            "id": "01",
            "scheme": "COFOG"
          }
        ],
        "url": "http://www.cornwall.gov.uk"
      },
      "id": "GB-FTS-215",
      "identifier": {
        "legalName": "Cornwall Council"
      },
      "name": "Cornwall Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Truro"
      },
      "id": "GB-FTS-217",
      "identifier": {
        "legalName": "Cornwall Council"
      },
      "name": "Cornwall Council",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
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  "tender": {
    "classification": {
      "description": "Security services",
      "id": "79710000",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "Tenders are invited from providers with the relevant experience and ability for The Provision of Security and Concierge Services to Emergency and Temporary Accommodation Sites contract. Cornwall Council is seeking a suitably qualified provider to deliver Security Services across various sites supporting individuals experiencing homelessness, rough sleeping, or at risk of rough sleeping. The contract is for an initial three (3) years with an option for extending the term for a further three (3) years.\nThis procurement is being conducted under the Light Touch Regime in accordance with the Public Contract Regulations 2015 and the Open Tender procedure.\nThis contract presents an opportunity to contribute to community safety while supporting some of the most vulnerable individuals in Cornwall. The Security Service will range from 24/7 on-site provision at high-support locations to a peripatetic service for lower-support sites.",
    "id": "DN715931",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Patrol services",
            "id": "79715000",
            "scheme": "CPV"
          },
          {
            "description": "Guard services",
            "id": "79713000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKK3"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "25",
              "name": "Quality",
              "type": "quality"
            },
            {
              "description": "15",
              "name": "Social value",
              "type": "quality"
            },
            {
              "description": "60",
              "type": "price"
            }
          ]
        },
        "description": "Tenders are invited from providers with the relevant experience and ability for The Provision of Security and Concierge Services to Emergency and Temporary Accommodation Sites contract. Cornwall Council is seeking a suitably qualified provider to deliver Security Services across various sites supporting individuals experiencing homelessness, rough sleeping, or at risk of rough sleeping. The contract is for an initial three (3) years with an option for extending the term for a further three (3) years.\nThis procurement is being conducted under the Light Touch Regime in accordance with the Public Contract Regulations 2015 and the Open Tender procedure.\nThis contract presents an opportunity to contribute to community safety while supporting some of the most vulnerable individuals in Cornwall. The Security Service will range from 24/7 on-site provision at high-support locations to a peripatetic service for lower-support sites.\nThe aims and objectives include:\nProvide a safe, welcoming, and sustainable environment to help service users sustain their occupation and access support towards independent living.\nOffer a flexible and responsive approach, adapting security levels to match site and resident needs, including emergency interventions.\nScale provision up or down as required, in coordination with site management and commissioners.\nMaintain an unobtrusive presence, ensuring residents can live without unnecessary interference.\nAdd social value by reducing anti-social behaviour, complaints, and demand on emergency services.\nKey Responsibilities include:\nSite Security \u0026amp; Access Control - mobile and static patrolling, securing premises, and monitoring entry points.\nIncident Response \u0026amp; Risk Management - Handling security incidents and safeguarding residents.\nCCTV \u0026amp; Surveillance - Monitoring and responding to security threats.\nSupportive Engagement - Providing a visible presence to reassure residents and the local community.\nNaloxone Administration - Delivering life-saving intervention in opioid overdose situations.",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "cancelled",
    "title": "The Provision of Security and Concierge Services to Emergency and Temporary Accommodation Sites"
  }
}