Hillview Schools for Girls ICT Managed Service

{
  "buyer": {
    "id": "GB-COH-07698506",
    "name": "HILLVIEW SCHOOL FOR GIRLS ACADEMY TRUST"
  },
  "date": "2025-06-10T15:20:07+01:00",
  "id": "031307-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05462b",
  "parties": [
    {
      "additionalIdentifiers": [
        {
          "id": "PHQP-7797-YTBJ",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Tonbridge",
        "postalCode": "TN9 2HE",
        "region": "UKJ46",
        "streetAddress": "Hillview School For Girls"
      },
      "contactPoint": {
        "email": "joness@hillview.kent.sch.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-COH-07698506",
      "identifier": {
        "id": "07698506",
        "scheme": "GB-COH"
      },
      "name": "HILLVIEW SCHOOL FOR GIRLS ACADEMY TRUST",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2025-09-16T23:59:59+01:00"
    },
    "description": "Based in Tonbridge, Kent, Hillview School for Girls is an 11 to 18 girls\u0027 all-ability school with a thriving, mixed Sixth Form. We chose to become an academy in August 2011 and are one of the highest-achieving non-selective Schools in Kent.\nWe are a creative, inclusive school where all students flourish and make exceptional progress. Our dynamic Performing and Visual Arts specialisms have a profound impact upon learning and contribute to the purposeful, friendly and stimulating atmosphere that permeates the school. We foster self-esteem and high aspirations.\nBy encouraging a \u0027can-do\u0027 culture, our students become astute, ambitious and independent. Visitors often comment about how articulate and enthusiastic our students are.\nOur rich, varied curriculum engages our students and equips them with the skills they need to make their way in the world. We help students develop a range of transferable skills from teamwork, leadership and independence through to communication, self-expression and time management.\nOur strong pastoral system ensures that behaviour is excellent and there is a relaxed but purposeful atmosphere throughout the school where young people can thrive and feel supported.\nWe have a vibrant, mixed Sixth Form that provides a variety of pathways for students to extend their learning, gain work experience with one of our many industry partners and prepare for university or work.\nHillview value technology and look for positive and safe ways to support students in accessing software and digital systems. We aim to support students in experiencing and developing the technological skills they will need to engage in the workplace post education. As a school we seek to keep abreast of IT developments and upskill our employees.\nThe school is comfortable with where they are in terms of support and use of ICT - but they are ready to take the next step and see what else may be possible that will improve effectiveness, efficiency (both in the classroom and the supporting business functions) and as such also be more cost effective.\nThis procurement includes (but may not be limited to) the items listed below.  \n\u2022\tA core managed service, management of all ICT against an agreed SLA\n\u2022\tA Service Desk, available 52 weeks a year including out of hours access\n\u2022\tLocal staffing with a minimum of one full time (52 weeks) role, possibly supported by other on-site roles which suppliers deem necessary to deliver the service and meet the SLA requirements\n\u2022\tStrategic advice and direction to the School regarding ICT\n\u2022\tResponsibility for design, specification, installation, and management of all ICT infrastructure\n\u2022\tSupply of goods and services based on an agreed Best Value approach\n\u2022\tManagement of 3rd parties where relevant to the ICT support\n\u2022\tRelevant monitoring, management, patching\n\u2022\tRegular performance reporting\n\u2022\tCPD and training - digital skills and curriculum as necessary\n\u2022\tThere is an expectation that the provider will support and/or drive innovation\n\u2022\tMaintain technical documentation\n\u2022\tMaintain operational documentation, for example inventory management and risk registers\n\u2022\tCollective partnership targets aligned to the School\u0027s objectives\n\u2022\tIn school support for the integration and upgrade of the connectivity, communications and security infrastructure as required\n\u2022\tSuppliers may be required to deliver a range of technology and change management projects in addition to the providing the core managed service.\nSuppliers should note the following:\n\u2022\tThe School will provide a standard contract as part of the ITT Pack \n\u2022\tThere is a requirement for TUPE from existing suppliers",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "accessDetails": "Documents will be emailed directly to shorlisted suppliers.",
        "documentType": "biddingDocuments",
        "id": "future"
      },
      {
        "datePublished": "2025-06-10T15:20:07+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "031307-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/031307-2025"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2025-06-30T12:00:00+01:00"
    },
    "expressionOfInterestDeadline": "2025-07-07T12:00:00+01:00",
    "id": "ocds-h6vhtk-05462b",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Computer equipment and supplies",
            "id": "30200000",
            "scheme": "CPV"
          },
          {
            "description": "Local area network",
            "id": "32410000",
            "scheme": "CPV"
          },
          {
            "description": "Network equipment",
            "id": "32420000",
            "scheme": "CPV"
          },
          {
            "description": "Education and training services",
            "id": "80000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UK"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "School Requirements",
              "numbers": [
                {
                  "number": 75,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Total service cost",
              "numbers": [
                {
                  "number": 25,
                  "weight": "percentageExact"
                }
              ],
              "type": "cost"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-11-30T23:59:59Z",
          "maxExtentDate": "2031-11-30T23:59:59Z",
          "startDate": "2025-12-01T00:00:00Z"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "Subject to satisfactory performance of its obligations the contracting authority may, at its sole discretion, extend the Contract for a further period of up to twelve (12) months by giving notice to the Supplier not less than one hundred and eighty (180) days prior to the last day of the Contract Initial Period."
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 1500000,
          "amountGross": 1800000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "features": "At stage 1, a PSQ will be issued and a minimum if the top 5 scoring suppliers will be shortlisted and  invited to submit a tender.\nSuppliers will be provided with an ITT pack that contains the Stage 2 process, the contracting authority requirements, a draft contract and other relevant information. Suppliers will be asked to respond to the requirements and provide a price for the service. Suppliers will be able to submit clarification questions during the tender writing process. \nFollowing submission of their proposals and costs, their responses will be scored alongside the charges for the service they propose aligning to the weightings described in the tender documents.\nThe highest weighted score will be deemed to deliver the Most Advantageous Tender, and awarded Preferred Bidder status.\nFollowing a stand still period, the contracting authority will then endeavour to agree and enter into a contract with the Preferred Bidder."
    },
    "procurementMethod": "selective",
    "procurementMethodDetails": "Competitive flexible procedure",
    "status": "active",
    "submissionMethodDetails": "Submission by email as described in the PSQ.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "notAllowed",
      "languages": [
        "en"
      ]
    },
    "title": "Hillview Schools for Girls ICT Managed Service",
    "value": {
      "amount": 1500000,
      "amountGross": 1800000,
      "currency": "GBP"
    }
  }
}