National Breast Screening System (NBSS) Contract Extension

{
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      ],
      "mainProcurementCategory": "services",
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      "status": "active",
      "suppliers": [
        {
          "id": "GB-PPON-PBDD-9199-JBZL",
          "name": "Hitachi Digital Services UK Limited"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PDPT-3135-BWWY",
    "name": "NHS England"
  },
  "contracts": [
    {
      "aboveThreshold": true,
      "agreedMetrics": [
        {
          "description": "Time taken for the Supplier\u0027s Service Desk agents to respond to a call.",
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          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
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          ],
          "title": "Incident Response Time"
        },
        {
          "id": "2",
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            {
              "id": "frequency",
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        {
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          "title": "Quantity of aged services requests"
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        {
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              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
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          ],
          "title": "Service request response time"
        },
        {
          "description": "Breast Screening Office Survey Score on resolved tickets",
          "id": "5",
          "observations": [
            {
              "id": "frequency",
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              }
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          "title": "User Satisfaction"
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      "awardID": "2",
      "dateSigned": "2025-05-07T00:00:00+01:00",
      "documents": [
        {
          "datePublished": "2025-06-10T10:30:21+01:00",
          "description": "Contract details notice on Find a Tender",
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          "format": "text/html",
          "id": "031164-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/031164-2025"
        }
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      "id": "2",
      "period": {
        "endDate": "2027-05-31T23:59:59+01:00",
        "startDate": "2025-06-01T00:00:00+01:00"
      },
      "status": "active",
      "title": "National Breast Cancer Screening System Extension 2025-2027",
      "value": {
        "amount": 36000000.0,
        "amountGross": 43200000.0,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-06-10T10:30:21+01:00",
  "id": "031164-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0503b9",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SE1 8UG",
        "region": "UKI45",
        "streetAddress": "Wellington House, 133-135 Waterloo Rd"
      },
      "contactPoint": {
        "email": "england.contractmanagement.ddat@nhs.net",
        "name": "Rob Elliott",
        "telephone": "03003112233"
      },
      "details": {
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            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
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      },
      "id": "GB-PPON-PDPT-3135-BWWY",
      "identifier": {
        "id": "PDPT-3135-BWWY",
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      "name": "NHS England",
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    {
      "address": {
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        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "EC2A 2EW",
        "region": "UKI31",
        "streetAddress": "14th Floor, Broadgate Tower, 20 Primrose Street"
      },
      "contactPoint": {
        "email": "hcuk.bidteam@hitachivantara.com"
      },
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        "scale": "large",
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        "url": "https://www.hitachids.com/contact-us/",
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      "id": "GB-PPON-PBDD-9199-JBZL",
      "identifier": {
        "id": "PBDD-9199-JBZL",
        "scheme": "GB-PPON"
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      "name": "Hitachi Digital Services UK Limited",
      "roles": [
        "supplier"
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  ],
  "tag": [
    "award",
    "contract"
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  "tender": {
    "description": "NBSS is the core IT software platform that is critical to the day to day operations of routine breast screening across England, Wales and Isle of Man. Since 2015 the NBSS Solution has been supported and delivered by Hitachi Digital Services UK Limited. Direct Award to restate and extend the existing contract which is an agreement for software support and development. The current contract has a term expiring on 31st May 2025, with an option to extend for a further 2 years to 31st May 2027. This contract is not being awarded by reference to lots. The value of this 2 year extension is up to \u00a336m excluding VAT. Contact for enquiries: england.contractmanagement.DDAT@nhs.net",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "C50898",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "National Breast Screening Service (NBSS) is a national system critical to the provision of Breast Screening services in England, Wales and IoM and provides the facility for making bookings, onwards referrals where needed and is the start of the complete patient journey where treatment may be needed. NBSS technology is 15-20 years old and has been developed during this time using VB6 as the basis for programming and development. NBSS is extremely complex due to the volume of (VB6) development that has accumulated over the 15+ years that the system has been in place. It is utilised by over 70 different Breast Screening Offices meaning that, for example, the process of rolling out new releases is time consuming and administratively complex. This new contract award (which is a restating of the previous contract) will provide service continuity while the future long term strategy for NBSS continues to be developed and subsequently implemented. It is justified under Section 41 (1) (a) and paragraph 6 (b) of Schedule 5 of the Procurement Act 2023 on the basis that there are no reasonable alternatives for the provision of this service.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersTechnicalReasons"
      }
    ],
    "status": "complete",
    "title": "National Breast Screening System (NBSS) Contract Extension"
  }
}