Buyer Name: Southern Water Services Limited
Buyer Address: Southern Water, Southern House, Worthing, UKJ27, BN13 3NX, United Kingdom
Contact Name: Antonia O'Donovan
Contact Email: Antonia.O'Donovan@southernwater.co.uk
Contact Telephone: +447708488464
Southern Water Services ("SWS") seek to implement a new Occupational Health & Health Surveillance Services provision, which will ensure covergage across the full SWS region. The contract will be awarded to one single supplier SWS is looking for a flexible approach to deliver a service to accommodate all the different organisational structures and job roles - desk associated work, seated and standing, customer facing work, call centre operations, physical work, staff woring or coming into contact with hazardous substances, work outdoors in all seasons, driving. Key requirements: Health Surveillane Annual mini-health checks Health Education visits Mental Ill-health advice and Management support, trauma counselling, stress risk Stress management and resiliance Musculoskeletal Education and support Additional bespoke support/ capability services - weight management, neurodiversity, sleep coaching, vehicle capability assessment, menopause Pre-Employment checks (online and face to face) Pre-employment questionnaires and medicals Drug and alcohol checks (pre-employment role specific and 'with cause') Night Worker Assessment DES workstation Assessment Skin checks Monthly Management Reporting Liaison with employees GP or specialist where required (assuming employee consent) Access to an Occupational Health Physician Occupational Health, reports that are appropriate for use in employee relations cases, including where legal issues arise. Flu Vouchers Vaccination clinics onsite where required Needlestick Injury – Advice and support Provision of a health risk profiling advisory service as part of health surveillance (when required) Trend analysis including proposed wellbeing interventions to reduce incidence of ill health and or absence Governance target outcomes: Selection of a suitable supply chain structure to enable optimum outcomes of: Compliance with the Procurement Act 2023 A fit for purpose offering of the Occupational Health referral service, such that recommendations are clear and aid management/HR decision making. A balanced Occupational Health referral approach regarding employee health and wellbeing in line with the organisation’s business needs. A service to support and aid the resolution of mental ill health and support the organisation with clear advice and guidance. A clear and simple pre-employment check process for new starters, including a timely Drugs & Alcohol testing service to prevent any delays in employee start dates. A process ensuring that ‘movers’ are captured in any new medicals, should their role require it. An on-line health surveillance booking system that is flexible and easy to use. Health surveillance provided with a suitable mix of automated process and face to face, where required (e.g., medical versus on-line questionnaire). Providing a robust, comprehensive management reporting functionality; identifying trends and providing commentary, whilst recommending suitable initiatives to reduce health risk and lifestyle factors. A supplier with an approach based the prevention of ill health and risk prevention in keeping with SEQOHS. A supplier able to work with Southern Water on the addition and connectivity of future downstream future services, as part of the long-term goal to streamline and connect interventions, e.g., adding DSE Assessments later. A system that is compliant and robust to meet GDPR and data privacy requirements. A process where employee data is shared in a usable format compliant with internal SWS systems, e.g., Workday. A supplier able to balance clinical guidance and advice while respecting SWS requirements. A service that is responsive and supportive to SWS business needs and requirements, against agreed SLAs. A complaint process that is robust and drives continuous service improvement. A proactive approach to Health surveillance where recalls scheduling is approached in a simple and cost-effective way. A supplier able to work in partnership with Southern Water to define/refine any new requirements for health surveillance medicals, in line with health risk assessments. Clear and simple invoicing processes Requirements Monthly MI Reporting (reactive/quantitative) Monthly Trends/Insights (proactive/qualitative) General Advisory Service Performance/Service KPIs Quarterly Performance Review Meetings Overview of Organisational Structure Annual Business Review Meeting Annual Health Risk Review
No linked documents found for this notice.
External Link: https://www.find-tender.service.gov.uk/Notice/029614-2025
Link Description: Tender notice on Find a Tender
Lot 1 Status: active
Lot 1 Has Options: Yes
Lot 1 Options: Services within the Occupational health and Health Surveillance scope which do not materially alter the original original requirement.
Lot 1 Value (Gross): GBP 1,920,000
Lot 1 Contract Start: 2025-10-03T00:00:00+01:00
Lot 1 Contract End: 2029-10-03T23:59:59+01:00
Lot 1 Award Criterion (quality): Occupational Health & Health Surveillance (60%)
Lot 1 Award Criterion (cost): Occupational Health & Health Surveillance (40%)
Document Description: Not published
Document Description: Tender notice on Find a Tender
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"description": "Southern Water Services (\"SWS\") seek to implement a new Occupational Health \u0026 Health Surveillance Services provision, which will ensure covergage across the full SWS region.\nThe contract will be awarded to one single supplier \nSWS is looking for a flexible approach to deliver a service to accommodate all the different organisational structures and job roles - desk associated work, seated and standing, customer facing work, call centre operations, physical work, staff woring or coming into contact with hazardous substances, work outdoors in all seasons, driving.\nKey requirements:\nHealth Surveillane\nAnnual mini-health checks\nHealth Education visits\nMental Ill-health advice and Management support, trauma counselling, stress risk\nStress management and resiliance\nMusculoskeletal Education and support\nAdditional bespoke support/ capability services - weight management, neurodiversity, sleep coaching, vehicle capability assessment, menopause\nPre-Employment checks (online and face to face)\nPre-employment questionnaires and medicals\nDrug and alcohol checks (pre-employment role specific and \u0027with cause\u0027)\nNight Worker Assessment\nDES workstation Assessment\nSkin checks\nMonthly Management Reporting\nLiaison with employees GP or specialist where required (assuming employee consent)\nAccess to an Occupational Health Physician\nOccupational Health, reports that are appropriate for use in employee relations cases, including where legal issues arise.\nFlu Vouchers \nVaccination clinics onsite where required\nNeedlestick Injury \u2013 Advice and support\nProvision of a health risk profiling advisory service as part of health surveillance (when required) \nTrend analysis including proposed wellbeing interventions to reduce incidence of ill health and or absence \nGovernance target outcomes:\nSelection of a suitable supply chain structure to enable optimum outcomes of:\nCompliance with the Procurement Act 2023\nA fit for purpose offering of the Occupational Health referral service, such that recommendations are clear and aid management/HR decision making.\nA balanced Occupational Health referral approach regarding employee health and wellbeing in line with the organisation\u2019s business needs. \nA service to support and aid the resolution of mental ill health and support the organisation with clear advice and guidance. \nA clear and simple pre-employment check process for new starters, including a timely Drugs \u0026 Alcohol testing service to prevent any delays in employee start dates. \nA process ensuring that \u2018movers\u2019 are captured in any new medicals, should their role require it.\nAn on-line health surveillance booking system that is flexible and easy to use.\nHealth surveillance provided with a suitable mix of automated process and face to \nface, where required (e.g., medical versus on-line questionnaire).\nProviding a robust, comprehensive management reporting functionality; identifying trends and providing commentary, whilst recommending suitable initiatives to reduce health risk and lifestyle factors. \nA supplier with an approach based the prevention of ill health and risk prevention in keeping with SEQOHS. \nA supplier able to work with Southern Water on the addition and connectivity of future downstream future services, as part of the long-term goal to streamline and connect interventions, e.g., adding DSE Assessments later.\nA system that is compliant and robust to meet GDPR and data privacy requirements.\nA process where employee data is shared in a usable format compliant with internal SWS systems, e.g., Workday. \nA supplier able to balance clinical guidance and advice while respecting SWS requirements. \nA service that is responsive and supportive to SWS business needs and requirements, against agreed SLAs.\nA complaint process that is robust and drives continuous service improvement. \nA proactive approach to Health surveillance where recalls scheduling is approached in a simple and cost-effective way. \nA supplier able to work in partnership with Southern Water to define/refine any new requirements for health surveillance medicals, in line with health risk assessments. \nClear and simple invoicing processes\nRequirements \nMonthly MI Reporting (reactive/quantitative) \nMonthly Trends/Insights (proactive/qualitative) \nGeneral Advisory Service\nPerformance/Service KPIs\nQuarterly Performance Review Meetings\nOverview of Organisational Structure \nAnnual Business Review Meeting\nAnnual Health Risk Review",
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"datePublished": "2025-06-03T16:26:43+01:00",
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"procedure": {
"features": "This procurement will follow a Competitive Flexible Procedure under the Procurement Act 2023, in two stages:\nPQQ stage - Tenderers will be required to complete the SW Standard Mandatory PQQ form, as well as a Technical pre-qualification questionnaire (PQQ) . Tenderers who meet the requirements criteria as set out in the tender documentation and agree the Terms and Conditions, will progress to the ITT Stage. \nITT stage - shortlisted tenderers will be invited to respond to the ITT Technical questions.\nCommercial response - as part of their ITT tender submission tenderers will be required to submit a commercial proposal in alignment with the costing structure provided in the e-sourcing portal. \nTenderers will also be required to attend a presentation in support of their bid. Dates and times to be agreed via the SWS sourcing portal \u2013 we anticipate that this will be 01-09/25 to 03/09/25 (*dates provided are subject to minor variation through the process, depending on level of response to tender, tenderers will be notified of any changes)."
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"submissionMethodDetails": "The procurement documents are available for unrestricted and full direct access, free of charge, at\nhttps://southernwater.bravosolution.co.uk/\nAdditional information can be obtained from the above-mentioned address\nTenders or requests to participate must be submitted electronically via\nhttps://southernwater.bravosolution.co.uk\nTenders or requests to participate must be submitted to the above-mentioned address\nIf you are interested in bidding for this tender, please be aware that you will need to have registered on the central digital platform before you will be able to bid. This will require you to complete some information and then you will be provided with a unique identifier. For more information on how to register, please follow the below link:\nhow to register on the CDP",
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"title": "PA23 - UK4 - Tender Notice",
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