Buyer Name: Transport for Wales Rail Limited (Utility Buyer)
Buyer Address: 3 Llys Cadwyn, Pontypridd, UKL15, CF37 4TH, United Kingdom
Contact Name: TfWRL Procurement
Contact Email: Procurement.Help@tfwrail.wales
Buyer Name: Transport for Wales Rail Limited (Utility Buyer)
Buyer Address: 3 Llys Cadwyn, Pontypridd, UKL15, CF37 4TH, United Kingdom
Contact Name: TfWRL Procurement
Contact Email: Procurement.Help@tfwrail.wales
TfWRL currently have defective assets, and assets that are at risk of ceasing in functionality. We must maintain ORR standards for every station to have a Help Point, ensuring our customers have a way of contacting us when in need of help, for general customer queries, or if in distress and in a vulnerable situation. The direct Award has been necessary to mitigate the risk of the defective assets posing a significant risk to passengers at unstaffed/partially staffed locations. The risk would result in passengers not being able to contact control if help is required. Noting some of these locations are in rural areas, meaning lack of phone signal could result in a Help Point acting as a point of refuge. This is a one-off purchase of 34 Single Button VOIP Help Points and power supplies.
No linked documents found for this notice.
Lot 1 Status: complete
Contract Title: TFW0881.00 - Help Points
{
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{
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{
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{
"id": "GB-PPON-PWDG-8247-CDTL",
"name": "Gee Communications Ltd"
}
]
}
],
"buyer": {
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"name": "Transport for Wales Rail Limited (Utility Buyer)"
},
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"dateSigned": "2025-03-20T00:00:00+00:00",
"documents": [
{
"datePublished": "2025-06-02T16:31:01+01:00",
"description": "Contract details notice on Find a Tender",
"documentType": "contractNotice",
"format": "text/html",
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"noticeType": "UK7",
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"id": "1",
"period": {
"endDate": "2025-06-30T23:59:59+01:00",
"startDate": "2025-03-20T00:00:00+00:00"
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"status": "active",
"title": "TFW0881.00 - Help Points",
"value": {
"amount": 102803.76,
"amountGross": 123364.51,
"currency": "GBP"
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"date": "2025-06-02T16:31:01+01:00",
"id": "029293-2025",
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"language": "en",
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"parties": [
{
"address": {
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"postalCode": "CF37 4TH",
"region": "UKL15",
"streetAddress": "3 Llys Cadwyn"
},
"contactPoint": {
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"name": "TfWRL Procurement"
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{
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"id": "GB-PPON-PVJP-5451-JYWQ",
"identifier": {
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"name": "Transport for Wales Rail Limited (Utility Buyer)",
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{
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"region": "UKL22",
"streetAddress": "Unit 8a Charnwood Park, Clos Marion"
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"contactPoint": {
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"details": {
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"id": "GB-PPON-PWDG-8247-CDTL",
"identifier": {
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"name": "Gee Communications Ltd",
"roles": [
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"tag": [
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"tender": {
"description": "TfWRL currently have defective assets, and assets that are at risk of ceasing in functionality. We must maintain ORR standards for every station to have a Help Point, ensuring our customers have a way of contacting us when in need of help, for general customer queries, or if in distress and in a vulnerable situation. The direct Award has been necessary to mitigate the risk of the defective assets posing a significant risk to passengers at unstaffed/partially staffed locations. The risk would result in passengers not being able to contact control if help is required. Noting some of these locations are in rural areas, meaning lack of phone signal could result in a Help Point acting as a point of refuge.\nThis is a one-off purchase of 34 Single Button VOIP Help Points and power supplies.",
"id": "TFW0881.00",
"legalBasis": {
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"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
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"procurementMethod": "direct",
"procurementMethodDetails": "Below threshold - without competition",
"status": "complete",
"title": "Help Points"
}
}