← Back to opportunities

Jontek Answerlink

Middlesbrough Council

Buyer Contact Info

Buyer Name: Middlesbrough Council

Buyer Address: PO Box 500, Middlesbrough, UKC12, TS1 9FT, United Kingdom

Contact Email: procurement@middlesbrough.gov.uk

Status
complete
Procedure
direct
Value
84369.55 GBP
Published
30 May 2025, 14:52
Deadline
n/a
Contract Start
31 May 2025, 23:00
Contract End
31 May 2027, 22:59
Category
n/a
CPV
48000000 - Software package and information systems
Region
n/a
Awarded To
Jontek Ltd
Official Source
Open Find a Tender

Description

Middlesbrough Council's Connect service delivers the Community alarm, monitoring and response service to approximately 3700 service users across Middlesbrough, this includes Telecare service users who's eligibility is assessed through Social Care and who Middlesbrough Council have a requirement to support. The Connect service runs 24 hours a day 7 days a week and receives over 100,000 calls through the Jontek Answerlink system.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Software package and information systems",
              "id": "48000000",
              "scheme": "CPV"
            },
            {
              "description": "Health and social work services",
              "id": "85000000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKC12"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-149814",
          "name": "Jontek Ltd"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PLJH-5252-HJDM",
    "name": "Middlesbrough Council"
  },
  "contracts": [
    {
      "aboveThreshold": false,
      "awardID": "1",
      "dateSigned": "2025-04-24T00:00:00+01:00",
      "documents": [
        {
          "datePublished": "2025-05-30T15:52:59+01:00",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "028892-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/028892-2025"
        }
      ],
      "id": "1",
      "period": {
        "endDate": "2027-05-31T23:59:59+01:00",
        "startDate": "2025-06-01T00:00:00+01:00"
      },
      "status": "active",
      "value": {
        "amountGross": 84369.55,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-05-30T15:52:59+01:00",
  "id": "028892-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-052a03",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Middlesbrough",
        "postalCode": "TS1 9FT",
        "region": "UKC12",
        "streetAddress": "PO Box 500"
      },
      "contactPoint": {
        "email": "procurement@middlesbrough.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PLJH-5252-HJDM",
      "identifier": {
        "id": "PLJH-5252-HJDM",
        "scheme": "GB-PPON"
      },
      "name": "Middlesbrough Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Birmingham",
        "postalCode": "B19 2LF",
        "region": "UKG31",
        "streetAddress": "Legrand Building, Great King Street North"
      },
      "contactPoint": {
        "email": "ck.jones@jonestherose.co.uk"
      },
      "details": {
        "scale": "sme",
        "url": "http://www.jonestherose.co.uk",
        "vcse": false
      },
      "id": "GB-FTS-149814",
      "name": "Jontek Ltd",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "Middlesbrough Council\u0027s Connect service delivers the Community alarm, monitoring and response service to approximately 3700 service users across Middlesbrough, this includes Telecare service users who\u0027s eligibility is assessed through Social Care and who Middlesbrough Council have a requirement to support. The Connect service runs 24 hours a day 7 days a week and receives over 100,000 calls through the Jontek Answerlink system.",
    "id": "ASC086",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Below threshold - without competition",
    "status": "complete",
    "title": "Jontek Answerlink"
  }
}