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Support for Delivering Safety Communications for MHRA

MHRA

Buyer Contact Info

Buyer Name: MHRA

Buyer Address: 10 South Colonnade, Canary Wharf, London, UKI31, E14 4PU, United Kingdom

Contact Name: Purchasing

Contact Email: purchasing@mhra.gov.uk

Status
complete
Procedure
open
Value
375000.0 GBP
Published
24 May 2025, 19:41
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
72320000 - Database services
Region
n/a
Awarded To
HSJ Information LTD.
Official Source
Open Find a Tender

Description

The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA’s communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. <br/><br/>The MHRA seeks the appointment of a Supplier who has experience of and expertise in:<br/>- issuing broad email campaigns to a large audience including but not limited to NHS email addresses.<br/> Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs<br/>- maintaining contact details to ensure up-to-date, and seeking to expand the contacts database.<br/>- formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).<br/><br/>Procurement under PCR 2015.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: Safety communication is a critical part of the Medicines and Healthcare Products Regulatory Agency (MHRA)’s work, with the potential for a major and immediate impact on public health and safety, and consequently our corporate reputation. It is essential therefore that we issue effective communications and trusted advice via appropriate channels to relevant audiences, in a timely manner, to support patient safety and public health. <br/><br/>The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA’s communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. <br/><br/>The MHRA seeks the appointment of a Supplier who has experience of and expertise in:<br/>- issuing broad email campaigns to a large audience including but not limited to NHS email addresses.<br/> Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs<br/>- maintaining contact details to ensure up-to-date, and seeking to expand the contacts database.<br/>- formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).<br/><br/>Procurement under PCR 2015.

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot 1 Award Criterion (quality): Suitability of Supplier and Subcontractors and Demonstration of Understanding

Lot 1 Award Criterion (quality): Relevance of Capability and Methodology

Lot 1 Award Criterion (quality): Quality of Supplier Staff and Robustness of Contract Management, Performance Arrangements

Lot 1 Award Criterion (quality): Assurances on Information Security and Data Protection

Lot 1 Award Criterion (quality): Social Value

Lot 1 Award Criterion (cost): Price

Raw Notice JSON

Expand raw payload
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      "status": "active",
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          "id": "GB-FTS-149254",
          "name": "HSJ Information LTD."
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        "amount": 375000.0,
        "currency": "GBP"
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  "date": "2025-05-24T20:41:54+01:00",
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        "locality": "London",
        "postalCode": "E14 4PU",
        "region": "UKI31",
        "streetAddress": "10 South Colonnade, Canary Wharf"
      },
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        "email": "purchasing@mhra.gov.uk",
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        "region": "UK",
        "streetAddress": "5th Floor, Aldgate Tower, 2 Leman Street"
      },
      "contactPoint": {
        "email": "gareth.thomas@wilmingtonhealthcare.com",
        "telephone": "+44 1268495600"
      },
      "details": {
        "scale": "sme",
        "url": "http://www.wilmingtonhealthcare.co.uk"
      },
      "id": "GB-FTS-149254",
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        "legalName": "HSJ Information LTD."
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      },
      "id": "GB-FTS-9601",
      "identifier": {
        "legalName": "MHRA"
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      "name": "MHRA",
      "roles": [
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    "classification": {
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    "description": "The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA\u2019s communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. \u003cbr/\u003e\u003cbr/\u003eThe MHRA seeks the appointment of a Supplier who has experience of and expertise in:\u003cbr/\u003e-\tissuing broad email campaigns to a large audience including but not limited to NHS email addresses.\u003cbr/\u003e      Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs\u003cbr/\u003e-\tmaintaining contact details to ensure up-to-date, and seeking to expand the contacts database.\u003cbr/\u003e-\tformatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).\u003cbr/\u003e\u003cbr/\u003eProcurement under PCR 2015.",
    "id": "C347161",
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            "description": "Database services",
            "id": "72320000",
            "scheme": "CPV"
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        ],
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          }
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              "name": "Suitability of Supplier and Subcontractors and Demonstration of  Understanding",
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              "name": "Relevance of Capability and Methodology",
              "type": "quality"
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              "name": "Quality of Supplier Staff and Robustness of Contract Management, Performance Arrangements",
              "type": "quality"
            },
            {
              "description": "10",
              "name": "Assurances on Information Security and Data Protection",
              "type": "quality"
            },
            {
              "description": "10",
              "name": "Social Value",
              "type": "quality"
            },
            {
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            }
          ]
        },
        "description": "Safety communication is a critical part of the Medicines and Healthcare Products Regulatory Agency (MHRA)\u2019s work, with the potential for a major and immediate impact on public health and safety, and consequently our corporate reputation. It is essential therefore that we issue effective communications and trusted advice via appropriate channels to relevant audiences, in a timely manner, to support patient safety and public health. \u003cbr/\u003e\u003cbr/\u003eThe objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA\u2019s communications to healthcare professionals (HCPs) and facilitate improved safety communications including optimising engagement rates and reach. \u003cbr/\u003e\u003cbr/\u003eThe MHRA seeks the appointment of a Supplier who has experience of and expertise in:\u003cbr/\u003e-\tissuing broad email campaigns to a large audience including but not limited to NHS email addresses.\u003cbr/\u003e      Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs\u003cbr/\u003e-\tmaintaining contact details to ensure up-to-date, and seeking to expand the contacts database.\u003cbr/\u003e-\tformatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).\u003cbr/\u003e\u003cbr/\u003eProcurement under PCR 2015.",
        "hasOptions": false,
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        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Support for Delivering Safety Communications for MHRA"
  }
}