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Lived Experience Services across the South East Health and Justice Secure Estate

NHS England

Buyer Contact Info

Buyer Name: NHS England

Buyer Address: Wellington House, 133-135 Waterloo Road, London, UKJ, SE1 8UG, United Kingdom

Contact Name: Ashley Preece

Contact Email: Scwcsu.procurement@nhs.net

Status
complete
Procedure
open
Value
345292.0 GBP
Published
23 May 2025, 14:50
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
75122000 - Administrative healthcare services
Region
n/a
Awarded To
EPIC Consultants Ltd, ABL Health Ltd, Peer Power Youth
Official Source
Open Find a Tender

Description

NHS England Health & Justice South East (the Commissioner) seeks to re-commission Lived Experience Services within the South East Secure Adult estate and Secure Children's and Young People's (CYP) estate. The procurement is split into 6 lots: Lot 1: Kent & Medway prisons - HMP Swaleside, HMP Elmley, HMP Standford Hill, HMP Maidstone, HMP/YOI Rochester, HMP/YOI East Sutton Park and HMP Cookham Wood Lot 2: Surrey prisons - HMP Send, HMP/YOI Downview, HMP Coldingley, HMP/YOI High Down and HMP/YOI Bronzefield Lot 3: Thames Valley prisons - HMP Grendon, HMP Springhill, HMP Huntercombe, HMP Bullingdon and HMP Aylesbury Lot 4: Sussex, Hampshire & Isle of Wight (IOW) prisons - HMP Ford, HMP Lewes, HMP/YOI Winchester and HMP IOW Lot 5: South East Immigration Removal Centres (IRCs) - Gatwick IRC (Brook House & Tinsley House) and Campsfield House IRC Lot 6: South East CYP establishments - Lansdowne Secure Children's Home (SCH), Swanwick Lodge SCH, Oasis Restore Secure School and the South East Framework for Integrated Care Community Services. The contribution of service users who have first-hand experience of using the health and wellbeing services within the secure settings is essential to the delivery of effective services and informing the commissioning process. The Commissioner is committed to listening and acting upon the voice of the service user in the design, delivery and ongoing performance of health and wellbeing services. The key aims of the Service are: • To ensure all service users are able to effectively contribute to the continuous improvement of health and wellbeing services, as well as being supported to have an independent voice, through various forms of engagement and regular feedback to secure setting management, the healthcare providers and commissioners • To enable Commissioners to receive clearly the voice of their service users to inform decision-making in relation to healthcare provision in South East secure settings • To help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the South East secure settings are equivalent to those in the wider community. • To hold commissioners and healthcare providers to account around their delivery against statutory duties. The service will be expected to consult / engage with service users on the full range of health and wellbeing services delivered within the establishments via delivery of both on-site and remote service user engagement / participation activities. The service must hold independence from other (e.g. healthcare) service provision in the specified secure settings in order to have the ability to act as an independent and critical friend. The Lived Experience Services will be expected to support Commissioners and facilitate service user involvement in procurement processes for the provision of healthcare services within the establishments (as required over the life of the contract). Currently, there are no planned procurement processes scheduled within the South East Detained Estates. Should this position change, the Commissioners will engage in dialogue with the successful provider to understand the financial implications (if any) of the required procurement support and the relevant contract/s may be varied to include additional funding, if required. It is anticipated that the contracts will commence on 1st July 2025. The Contracts will be for an initial term of 3 years, with an option to extend for a further 3 years, at the sole discretion of the Commissioner. TUPE may apply. The maximum annual contract value for each lot is: • Lot 1 = £119,000 • Lot 2 = £85,000 • Lot 3 = £85,000 • Lot 4 = £68,000 • Lot 5 = £34,000 • Lot 6 = £59,000 This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Title: Kent and Medway prisons

Lot Description: The key aims of the Service are: • To ensure all service users are able to effectively contribute to the continuous improvement of health and wellbeing services, as well as being supported to have an independent voice, through various forms of engagement and regular feedback to secure setting management, the healthcare providers and commissioners • To enable Commissioners to receive clearly the voice of their service users to inform decision-making in relation to healthcare provision in South East secure settings • To help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the South East secure settings are equivalent to those in the wider community. • To hold commissioners and healthcare providers to account around their delivery against statutory duties.

Lot 1 Status: cancelled

Lot 1 Has Options: Yes

Lot 1 Options: an option to extend for a further 3 years, at the sole discretion of the Commissioner.

Lot 1 Award Criterion (quality): Quality

Lot 1 Award Criterion (cost): Financial Model Template (Price)

Lot 1 Award Criterion (cost): Financial Planning

Lot Title: Lot 2: Surrey prisons

Lot 2 Status: cancelled

Lot 2 Has Options: Yes

Lot 2 Options: an option to extend for a further 3 years, at the sole discretion of the Commissioner.

Lot 2 Award Criterion (quality): Quality

Lot 2 Award Criterion (cost): Financial Model Template (Price)

Lot 2 Award Criterion (cost): Financial Planning

Lot Title: Thames Valley prisons

Lot 3 Status: cancelled

Lot 3 Has Options: Yes

Lot 3 Options: an option to extend for a further 3 years, at the sole discretion of the Commissioner.

Lot 3 Award Criterion (quality): Quality

Lot 3 Award Criterion (cost): Financial Model Template (Price)

Lot 3 Award Criterion (cost): Financial Planning

Lot Title: Sussex, Hampshire & Isle of Wight (IOW) prisons

Lot 4 Status: cancelled

Lot 4 Has Options: Yes

Lot 4 Options: an option to extend for a further 3 years, at the sole discretion of the Commissioner.

Lot 4 Award Criterion (quality): Quality

Lot 4 Award Criterion (cost): Financial Model Template (Price)

Lot 4 Award Criterion (cost): Financial Planning

Lot Title: South East Immigration Removal Centres (IRCs)

Lot 5 Status: cancelled

Lot 5 Has Options: Yes

Lot 5 Options: an option to extend for a further 3 years, at the sole discretion of the Commissioner.

Lot 5 Award Criterion (quality): Quality

Lot 5 Award Criterion (cost): Financial Model Template (Price)

Lot 5 Award Criterion (cost): Financial Planning

Lot Title: South East CYP establishments

Lot 6 Status: cancelled

Lot 6 Has Options: Yes

Lot 6 Options: an option to extend for a further 3 years, at the sole discretion of the Commissioner.

Lot 6 Award Criterion (quality): Quality

Lot 6 Award Criterion (cost): Financial Model Template (Price)

Lot 6 Award Criterion (cost): Financial Planning

Contracts

Contract Title: Kent & Medway prisons

Contract Title: Surrey prisons

Contract Title: Thames Valley prisons

Contract Title: Sussex, Hampshire and IOW prisons

Contract Title: South East Immigration Removal Centres (IRCs)

Contract Title: South East CYP establishments

Awards

Award Title: Kent & Medway prisons

Award Title: Surrey prisons

Award Title: Thames Valley prisons

Award Title: Sussex, Hampshire and IOW prisons

Award Title: South East Immigration Removal Centres (IRCs)

Award Title: South East CYP establishments

Raw Notice JSON

Expand raw payload
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    "description": "NHS England Health \u0026 Justice South East (the Commissioner) seeks to re-commission Lived Experience Services within the South East Secure Adult estate and Secure Children\u0027s and Young People\u0027s (CYP) estate. The procurement is split into 6 lots:\nLot 1: Kent \u0026 Medway prisons - HMP Swaleside, HMP Elmley, HMP Standford Hill, HMP Maidstone, HMP/YOI Rochester, HMP/YOI East Sutton Park and HMP Cookham Wood\nLot 2: Surrey prisons - HMP Send, HMP/YOI Downview, HMP Coldingley, HMP/YOI High Down and HMP/YOI Bronzefield\nLot 3: Thames Valley prisons - HMP Grendon, HMP Springhill, HMP Huntercombe, HMP Bullingdon and HMP Aylesbury\nLot 4: Sussex, Hampshire \u0026 Isle of Wight (IOW) prisons - HMP Ford, HMP Lewes, HMP/YOI Winchester and HMP IOW\nLot 5: South East Immigration Removal Centres (IRCs) - Gatwick IRC (Brook House \u0026 Tinsley House) and Campsfield House IRC\nLot 6: South East CYP establishments - Lansdowne Secure Children\u0027s Home (SCH), Swanwick Lodge SCH, Oasis Restore Secure School and the South East Framework for Integrated Care Community Services.\nThe contribution of service users who have first-hand experience of using the health and wellbeing services within the secure settings is essential to the delivery of effective services and informing the commissioning process. The Commissioner is committed to listening and acting upon the voice of the service user in the design, delivery and ongoing performance of health and wellbeing services. \nThe key aims of the Service are:\n\u2022\tTo ensure all service users are able to effectively contribute to the continuous improvement of health and wellbeing services, as well as being supported to have an independent voice, through various forms of engagement and regular feedback to secure setting management, the healthcare providers and commissioners\n\u2022\tTo enable Commissioners to receive clearly the voice of their service users to  inform decision-making in relation to healthcare provision in South East secure settings\n\u2022\tTo help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the South East secure settings are equivalent to those in the wider community. \n\u2022\tTo hold commissioners and healthcare providers to account around their delivery against statutory duties.  \nThe service will be expected to consult / engage with service users on the full range of health and wellbeing services delivered within the establishments via delivery of both on-site and remote service user engagement / participation activities.\nThe service must hold independence from other (e.g. healthcare) service provision in the specified secure settings in order to have the ability to act as an independent and critical friend.\nThe Lived Experience Services will be expected to support Commissioners and facilitate service user involvement in procurement processes for the provision of healthcare services within the establishments (as required over the life of the contract). \nCurrently, there are no planned procurement processes scheduled within the South East Detained Estates. Should this position change, the Commissioners will engage in dialogue with the successful provider to understand the financial implications (if any) of the required procurement support and the relevant contract/s may be varied to include additional funding, if required. \nIt is anticipated that the contracts will commence on 1st July 2025. The Contracts will be for an initial term of 3 years, with an option to extend for a further 3 years, at the sole discretion of the Commissioner. \nTUPE may apply.\nThe maximum annual contract value for each lot is:\n\u2022\tLot 1 = \u00a3119,000 \n\u2022\tLot 2 = \u00a385,000\n\u2022\tLot 3 = \u00a385,000\n\u2022\tLot 4 = \u00a368,000\n\u2022\tLot 5 = \u00a334,000 \n\u2022\tLot 6 = \u00a359,000\nThis procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.",
    "id": "WA17305 / C324855",
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        },
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      }
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          ]
        },
        "description": "The key aims of the Service are:\n\u2022\tTo ensure all service users are able to effectively contribute to the continuous improvement of health and wellbeing services, as well as being supported to have an independent voice, through various forms of engagement and regular feedback to secure setting management, the healthcare providers and commissioners\n\u2022\tTo enable Commissioners to receive clearly the voice of their service users to  inform decision-making in relation to healthcare provision in South East secure settings\n\u2022\tTo help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the South East secure settings are equivalent to those in the wider community. \n\u2022\tTo hold commissioners and healthcare providers to account around their delivery against statutory duties.",
        "hasOptions": true,
        "id": "2",
        "options": {
          "description": "an option to extend for a further 3 years, at the sole discretion of the Commissioner."
        },
        "status": "cancelled",
        "title": "Lot 2: Surrey prisons"
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "90",
              "name": "Quality",
              "type": "quality"
            },
            {
              "description": "5",
              "name": "Financial Model Template (Price)",
              "type": "cost"
            },
            {
              "description": "5",
              "name": "Financial Planning",
              "type": "cost"
            }
          ]
        },
        "description": "The key aims of the Service are:\n\u2022\tTo ensure all service users are able to effectively contribute to the continuous improvement of health and wellbeing services, as well as being supported to have an independent voice, through various forms of engagement and regular feedback to secure setting management, the healthcare providers and commissioners\n\u2022\tTo enable Commissioners to receive clearly the voice of their service users to  inform decision-making in relation to healthcare provision in South East secure settings\n\u2022\tTo help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the South East secure settings are equivalent to those in the wider community. \n\u2022\tTo hold commissioners and healthcare providers to account around their delivery against statutory duties.",
        "hasOptions": true,
        "id": "3",
        "options": {
          "description": "an option to extend for a further 3 years, at the sole discretion of the Commissioner."
        },
        "status": "cancelled",
        "title": "Thames Valley prisons"
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "90",
              "name": "Quality",
              "type": "quality"
            },
            {
              "description": "5",
              "name": "Financial Model Template (Price)",
              "type": "cost"
            },
            {
              "description": "5",
              "name": "Financial Planning",
              "type": "cost"
            }
          ]
        },
        "description": "The key aims of the Service are:\n\u2022\tTo ensure all service users are able to effectively contribute to the continuous improvement of health and wellbeing services, as well as being supported to have an independent voice, through various forms of engagement and regular feedback to secure setting management, the healthcare providers and commissioners\n\u2022\tTo enable Commissioners to receive clearly the voice of their service users to  inform decision-making in relation to healthcare provision in South East secure settings\n\u2022\tTo help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the South East secure settings are equivalent to those in the wider community. \n\u2022\tTo hold commissioners and healthcare providers to account around their delivery against statutory duties.",
        "hasOptions": true,
        "id": "4",
        "options": {
          "description": "an option to extend for a further 3 years, at the sole discretion of the Commissioner."
        },
        "status": "cancelled",
        "title": "Sussex, Hampshire \u0026 Isle of Wight (IOW) prisons"
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "90",
              "name": "Quality",
              "type": "quality"
            },
            {
              "description": "5",
              "name": "Financial Model Template (Price)",
              "type": "cost"
            },
            {
              "description": "5",
              "name": "Financial Planning",
              "type": "cost"
            }
          ]
        },
        "description": "The key aims of the Service are:\n\u2022\tTo ensure all service users are able to effectively contribute to the continuous improvement of health and wellbeing services, as well as being supported to have an independent voice, through various forms of engagement and regular feedback to secure setting management, the healthcare providers and commissioners\n\u2022\tTo enable Commissioners to receive clearly the voice of their service users to  inform decision-making in relation to healthcare provision in South East secure settings\n\u2022\tTo help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the South East secure settings are equivalent to those in the wider community. \n\u2022\tTo hold commissioners and healthcare providers to account around their delivery against statutory duties.",
        "hasOptions": true,
        "id": "5",
        "options": {
          "description": "an option to extend for a further 3 years, at the sole discretion of the Commissioner."
        },
        "status": "cancelled",
        "title": "South East Immigration Removal Centres (IRCs)"
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "90",
              "name": "Quality",
              "type": "quality"
            },
            {
              "description": "5",
              "name": "Financial Model Template (Price)",
              "type": "cost"
            },
            {
              "description": "5",
              "name": "Financial Planning",
              "type": "cost"
            }
          ]
        },
        "description": "The key aims of the Service are:\n\u2022\tTo ensure all service users are able to effectively contribute to the continuous improvement of health and wellbeing services, as well as being supported to have an independent voice, through various forms of engagement and regular feedback to secure setting management, the healthcare providers and commissioners\n\u2022\tTo enable Commissioners to receive clearly the voice of their service users to  inform decision-making in relation to healthcare provision in South East secure settings\n\u2022\tTo help commissioners and healthcare providers ensure that patient/service user outcomes for patients in the South East secure settings are equivalent to those in the wider community. \n\u2022\tTo hold commissioners and healthcare providers to account around their delivery against statutory duties.",
        "hasOptions": true,
        "id": "6",
        "options": {
          "description": "an option to extend for a further 3 years, at the sole discretion of the Commissioner."
        },
        "status": "cancelled",
        "title": "South East CYP establishments"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Lived Experience Services across the South East Health and Justice Secure Estate"
  }
}