Contract for the Provision of a CRM System and an Employment Support Module

{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Customer Relation Management software package",
              "id": "48445000",
              "scheme": "CPV"
            },
            {
              "description": "Customer Relation Management software development services",
              "id": "72212445",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKJ25"
            },
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKJ26"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-04157769",
          "name": "ALCIUM SOFTWARE LIMITED"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PWRH-8974-TNBV",
    "name": "Surrey County Council"
  },
  "contracts": [
    {
      "aboveThreshold": false,
      "awardID": "1",
      "dateSigned": "2026-03-17T00:00:00Z",
      "documents": [
        {
          "datePublished": "2026-03-17T15:56:44Z",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "024226-2026",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/024226-2026"
        }
      ],
      "id": "1",
      "period": {
        "endDate": "2030-03-31T23:59:59+01:00",
        "startDate": "2026-04-01T00:00:00+01:00"
      },
      "status": "active",
      "value": {
        "amount": 71210,
        "amountGross": 85452,
        "currency": "GBP"
      }
    }
  ],
  "date": "2026-03-17T15:56:44Z",
  "id": "024226-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-066ca0",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Reigate",
        "postalCode": "RH2 8EF",
        "region": "UKJ26",
        "streetAddress": "Woodhatch Place, 11 Cockshot Hill"
      },
      "contactPoint": {
        "email": "ProcurementPMO@eastsussex.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PWRH-8974-TNBV",
      "identifier": {
        "id": "PWRH-8974-TNBV",
        "scheme": "GB-PPON"
      },
      "name": "Surrey County Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PYRY-5615-PWQG",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Sheffield",
        "postalCode": "S35 2PY",
        "region": "UKE32",
        "streetAddress": "Unit 6b Churchill Way"
      },
      "contactPoint": {
        "email": "info@alciumsoftware.com"
      },
      "details": {
        "scale": "sme",
        "url": "https://evolutive.co.uk",
        "vcse": false
      },
      "id": "GB-COH-04157769",
      "identifier": {
        "id": "04157769",
        "scheme": "GB-COH"
      },
      "name": "ALCIUM SOFTWARE LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "To establish a 4-year contract on an annual rolling basis with the provider for this CRM system,which we have piloted and tested for the past 18 months. This system provides the following essential features to allow the safe and legal running of economic growth programmes in Surrey funded by Government: \n\u2022\tCustomer relationship management and tracking for all our customers, including business customers and participants on employment programmes \n\u2022\tEnquiry and workflow management across all stages of customer journey \n\u2022\tTracking of funding and grant management contracts  \n\u2022\tReporting function for internal purposes and external contractual funding arrangements  \n\u2022\tManagement of e-newsletters and online surveys for essential communication and engagement  \n\u2022\tEvents management and online booking portal",
    "id": "18006",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethodDetails": "Below threshold - unknown",
    "status": "complete",
    "title": "Contract for the Provision of a  CRM System and an Employment Support Module"
  }
}