Buyer Name: London Borough of Bromley
Buyer Address: Bromley Civic Centre, Churchill Court, 2 Westmoreland Road, Bromley, UKI61, BR1 1AD, United Kingdom
Contact Email: procurement@bromley.gov.uk
Direct Payments Support & Payroll Service
Buyer Contact Info
Status
complete
complete
Procedure
direct
direct
Value
564000.0 GBP
564000.0 GBP
Published
17 Mar 2026, 13:42
17 Mar 2026, 13:42
Deadline
n/a
n/a
Contract Start
02 Feb 2026, 00:00
02 Feb 2026, 00:00
Contract End
10 Nov 2027, 23:59
10 Nov 2027, 23:59
Category
n/a
n/a
CPV
85000000 - Health and social work services
85000000 - Health and social work services
Region
n/a
n/a
Awarded To
DISABILITY DIRECT
DISABILITY DIRECT
Official Source
Open Find a Tender
Open Find a Tender
Description
The Service will enable clients to maintain day to day control of their money and support packages; have the opportunity to make informed choices about how their eligible care needs are met, and how best to match available resources to meet their needs. The Service must be flexible to meet the changing needs of clients. The payroll element of the Service is currently managed in two (2) ways: • Basic service - Clients submit signed time sheets and the payroll provider calculates pay information; • Holding service - in addition to undertaking the payroll calculations, the Provider holds monies on behalf of more vulnerable and less able clients and make the payments on behalf of the client. The current provider has advised that they are insolvent. The Council needed to put in a new supplier to support individuals to continue with their Direct Payments and employment of their Personal Assistants. In accordance with Schedule 5 of the Procurement Act 2023, the Council is awarding a contract via a Direct Award on the grounds of extreme emergency as set out in the Act.
Linked Documents
No linked documents found for this notice.
Opportunity Context
Lots
Lot 1 Status: complete
Documents
Document Description: Not published
Raw Notice JSON
Expand raw payload
{
"awards": [
{
"id": "1",
"items": [
{
"additionalClassifications": [
{
"description": "Health and social work services",
"id": "85000000",
"scheme": "CPV"
},
{
"description": "Other community, social and personal services",
"id": "98000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKI61"
}
],
"id": "1",
"relatedLot": "1"
}
],
"mainProcurementCategory": "services",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-COH-03891119",
"name": "DISABILITY DIRECT"
}
]
}
],
"buyer": {
"id": "GB-PPON-PBBG-1282-YCXD",
"name": "London Borough of Bromley"
},
"contracts": [
{
"aboveThreshold": true,
"agreedMetrics": [
{
"id": "1",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
],
"title": "Period between Initial Referral and Contact"
},
{
"id": "2",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
],
"title": "Period between Referral and First Visit"
},
{
"id": "3",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
],
"title": "Period between First Visit and Starting Direct Payment (PA Already Identified)"
},
{
"id": "4",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
],
"title": "Period Between First Visit \u0026 Direct Payment Starting (PA to be recruited)"
},
{
"id": "5",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
],
"title": "Number of Complaints (Information, Advice \u0026 Guidance)"
},
{
"id": "6",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
],
"title": "Safeguarding - Number of percentage of DBS application and Reference Checks for PAs"
},
{
"id": "7",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 12
}
}
],
"title": "Level of Individual Satisfaction (Information, Advice \u0026 Guidance)"
},
{
"id": "8",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
],
"title": "Period between set up notification with HMRC"
},
{
"id": "9",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
],
"title": "Number of Complaints (Payroll)"
},
{
"id": "10",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 12
}
}
],
"title": "Level of Satisfaction (Payroll)"
},
{
"id": "11",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
],
"title": "Accuracy Level for Payrolls Processed"
},
{
"id": "12",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
],
"title": "Number of Pension Auto Enrolments"
},
{
"id": "13",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
],
"title": "Support Planning: Period between Referral and Contact"
},
{
"id": "14",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
],
"title": "Support Planning: Period between Referral and First Visit"
},
{
"id": "15",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
],
"title": "Period between Referral and Support Plan completed"
},
{
"id": "16",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
],
"title": "Number of Complaints (Support Plans)"
},
{
"id": "17",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 3
}
}
],
"title": "Support Plans: Level of Satisfaction"
}
],
"awardID": "1",
"dateSigned": "2026-02-02T00:00:00Z",
"documents": [
{
"datePublished": "2026-03-17T13:42:17Z",
"description": "Contract details notice on Find a Tender",
"documentType": "contractNotice",
"format": "text/html",
"id": "024071-2026",
"noticeType": "UK7",
"url": "https://www.find-tender.service.gov.uk/Notice/024071-2026"
}
],
"id": "1",
"period": {
"endDate": "2027-11-10T23:59:59Z",
"startDate": "2026-02-02T00:00:00Z"
},
"status": "active",
"value": {
"amount": 564000,
"amountGross": 676800,
"currency": "GBP"
}
}
],
"date": "2026-03-17T13:42:17Z",
"id": "024071-2026",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-05ddbf",
"parties": [
{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Bromley",
"postalCode": "BR1 1AD",
"region": "UKI61",
"streetAddress": "Bromley Civic Centre, Churchill Court, 2 Westmoreland Road"
},
"contactPoint": {
"email": "procurement@bromley.gov.uk"
},
"details": {
"classifications": [
{
"description": "Public authority - sub-central government",
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE"
}
],
"url": "http://www.bromley.gov.uk"
},
"id": "GB-PPON-PBBG-1282-YCXD",
"identifier": {
"id": "PBBG-1282-YCXD",
"scheme": "GB-PPON"
},
"name": "London Borough of Bromley",
"roles": [
"buyer"
]
},
{
"additionalIdentifiers": [
{
"id": "PJPD-2931-LQZN",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Derby",
"postalCode": "DE24 8AJ",
"region": "UKF11",
"streetAddress": "The Richard Shaw Centre 20 Royal Scot Road"
},
"contactPoint": {
"email": "accounts@disabilitydirect.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "sme",
"shelteredWorkshop": false,
"url": "http://www.disabilitydirect.com",
"vcse": false
},
"id": "GB-COH-03891119",
"identifier": {
"id": "03891119",
"scheme": "GB-COH"
},
"name": "DISABILITY DIRECT",
"roles": [
"supplier"
]
}
],
"tag": [
"award",
"contract"
],
"tender": {
"description": "The Service will enable clients to maintain day to day control of their money and support packages; have the opportunity to make informed choices about how their eligible care needs are met, and how best to match available resources to meet their needs. The Service must be flexible to meet the changing needs of clients.\nThe payroll element of the Service is currently managed in two (2) ways:\n\u2022 Basic service - Clients submit signed time sheets and the payroll provider calculates pay information;\n\u2022 Holding service - in addition to undertaking the payroll calculations, the Provider holds monies on behalf of more vulnerable and less able clients and make the payments on\nbehalf of the client.\nThe current provider has advised that they are insolvent. The Council needed to put in a new supplier to support individuals to continue with their Direct Payments and employment of their Personal Assistants. In accordance with Schedule 5 of the\nProcurement Act 2023, the Council is awarding a contract via a Direct Award on the grounds of extreme emergency as set out in the Act.",
"documents": [
{
"description": "Not published",
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
}
],
"id": "CDB10771",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"lots": [
{
"id": "1",
"status": "complete"
}
],
"procurementMethod": "direct",
"procurementMethodDetails": "Direct award",
"procurementMethodRationale": "The service supports individuals with social care needs with their Direct Payment and employment of Personal Assistants. The current service provider has confirmed that they are insolvent and the Council needs to put a new provider in place urgently to safeguard individuals to continue with their direct payment and employment of their personal assistants.",
"procurementMethodRationaleClassifications": [
{
"id": "urgency"
}
],
"specialRegime": [
"lightTouch"
],
"status": "complete",
"title": "Direct Payments Support \u0026 Payroll Service"
}
}