TSAT - Provision of Outsourced Cleaning Service

{
  "buyer": {
    "id": "GB-PPON-PQWG-7594-ZNTD",
    "name": "Thinking Schools Academy Trust"
  },
  "date": "2026-03-17T10:15:22Z",
  "id": "023864-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-066bd0",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Totnes",
        "postalCode": "TQ9 5RW",
        "region": "UKK43",
        "streetAddress": "Unit 3 The Brutus Centre Station Road Totnes"
      },
      "contactPoint": {
        "email": "josie.medforth@phplaw.co.uk",
        "name": "Josie Medforth",
        "telephone": "+44 01234567890"
      },
      "id": "GB-PPON-PPRM-9434-VNYQ",
      "identifier": {
        "id": "PPRM-9434-VNYQ",
        "scheme": "GB-PPON"
      },
      "name": "PHP Law LLP",
      "roleDetails": "Tender process support",
      "roles": [
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    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Chatham",
        "postalCode": "ME4 6NR",
        "region": "UKJ41",
        "streetAddress": "Park Crescent"
      },
      "contactPoint": {
        "email": "claire.blagdon@tsatrust.org.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PQWG-7594-ZNTD",
      "identifier": {
        "id": "PQWG-7594-ZNTD",
        "scheme": "GB-PPON"
      },
      "name": "Thinking Schools Academy Trust",
      "roles": [
        "buyer"
      ]
    }
  ],
  "planning": {
    "noEngagementNoticeRationale": "The Trust did not carry out preliminary market engagement (PME) prior to tender publication to prepare for this procurement. Tenderers shall be aware that under the Act, the Trust is not obligated to carry out PME. The justification is that the requirements are not complex or niche and the Contracting Authority already has an understanding of what they want the service to deliver and the market is known."
  },
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2026-05-19T23:59:59+01:00"
    },
    "contractTerms": {
      "financialTerms": "The Contractor shall operate the Service efficiently and provide a commercial solution that offers best value to the Trust, proactively assessing where efficiencies can be made and discussing these and their cost benefits with the Trust. The Contractor shall submit invoices and associated documentation by email to the Head of Operations Invoicing will be monthly, in arrears from the end of the previous month. Where, during a monthly period, it has been identified, and agreed, that adjustments are required (in respect of service credits, additional works, errors or omissions), these will be taken account of within the invoice for the following month."
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "This tender opportunity has been issued by Thinking Schools Academy Trust (\u201cthe Trust\u201d) Tenderers are invited to tender for the provision of an outsourced cleaning service (\u201cthe Service\u201d). Full details of all contract requirements are given in this document - Document 2a. Specification of Requirement and Document 2b. Output Specification. The contract is to include daily cleaning and out of term deep cleaning, for spaces including but not limited to teaching, office, circulation, and washroom spaces. The Contractor shall provide all labour, consumables, goods and materials, required to provide the cleaning service as determined by the specification, tender and contract documentation.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2026-03-17T10:15:22Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "023864-2026",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/023864-2026"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2026-04-21T11:00:00+00:00"
    },
    "hasRecurrence": true,
    "id": "TSAT01.01",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "School cleaning services",
            "id": "90919300",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UK"
          }
        ],
        "id": "LOT-0000",
        "relatedLot": "LOT-0000"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Cleaning Operating Model",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Case Study",
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              "type": "quality"
            },
            {
              "name": "Staff Operating Model",
              "numbers": [
                {
                  "number": 5.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Service Development",
              "numbers": [
                {
                  "number": 2.5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Equipment \u0026 Materials",
              "numbers": [
                {
                  "number": 2.5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Contract Management",
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                  "number": 10.0,
                  "weight": "percentageExact"
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              "type": "quality"
            },
            {
              "name": "Performance \u0026 Quality Monitoring",
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                  "number": 10.0,
                  "weight": "percentageExact"
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              ],
              "type": "quality"
            },
            {
              "name": "Complaint Process",
              "numbers": [
                {
                  "number": 5.0,
                  "weight": "percentageExact"
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              ],
              "type": "quality"
            },
            {
              "name": "Recruitment, Induction \u0026 Training",
              "numbers": [
                {
                  "number": 7.5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Staff Absence Management",
              "numbers": [
                {
                  "number": 7.5,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Mobilisation Plan",
              "numbers": [
                {
                  "number": 5.0,
                  "weight": "percentageExact"
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              ],
              "type": "quality"
            },
            {
              "name": "Sustainability",
              "numbers": [
                {
                  "number": 2.0,
                  "weight": "percentageExact"
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              ],
              "type": "quality"
            },
            {
              "name": "Price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-08-31T23:59:59+01:00",
          "maxExtentDate": "2031-08-31T23:59:59+01:00",
          "startDate": "2026-09-01T00:00:00Z"
        },
        "description": null,
        "hasOptions": true,
        "hasRenewal": true,
        "id": "LOT-0000",
        "options": {
          "description": "The Contractor shall note the following specific contract options relevant to this procurement: Additional schools being added to the Contract The cleaning operating model or cleaning hours may need to be adjusted to continue to deliver the service. Additional activities or services may be required of the Tenderer which an additional payment will be agreed by the Tenderer and the Trust."
        },
        "renewal": {
          "description": "Option of 2 further 1 year extensions (3+1+1)"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "a. Employer\u2019s (Compulsory) Liability Insurance* = [\u00a310m] b. Public Liability Insurance = [\u00a310m] c. Professional Indemnity Insurance = [\u00a3N/A] d. Product Liability Insurance = [\u00a3N/A]",
              "type": "economic"
            },
            {
              "description": "Provide details of up to three contracts to meet conditions of participation relating to technical ability set out in the relevant notice or procurement documents, in the education sector. To constitute a pass, at least three contract example provided shall be relevant to the requirement, with a sufficient level of detail that provides confidence in the Tenderer\u2019s established past experience in similar and relevant projects/contracts.",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 3000000,
          "amountGross": 3600000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "recurrence": {
      "dates": [
        {
          "startDate": "2031-03-13T23:59:59Z"
        }
      ]
    },
    "riskDetails": "Compliance and Regulatory Risks: Failure to comply with regulations and standards can lead to legal penalties and increased liability. Regular updates to safety regulations may require ongoing adjustments to the contract and services provided. Operational Risks: Delays in response times for the provision of workers. Not being able to fullfil the bookings Financial Risks: Inaccurate cost estimates or underfunding can lead to incomplete or substandard service delivery. Vendor Risks: A Contractor may fail to meet contractual obligations or commit a material breach. Contractor may face operational or financial difficulties. Technological Risks: Outdated or incompatible technology can hinder the effectiveness of services. Cybersecurity threats to digital security systems can compromise sensitive information and system integrity. Communication Risks: Poor communication between the Contractor and the Trust can lead to misunderstandings and unmet expectations. Lack of clear protocols for reporting and addressing issues can delay resolution and increase risks.",
    "status": "active",
    "submissionMethodDetails": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=103117\u0026TID100108322\u0026B=",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2026-04-21T11:00:00+00:00"
    },
    "title": "TSAT - Provision of Outsourced Cleaning Service",
    "value": {
      "amount": 3000000,
      "amountGross": 3600000,
      "currency": "GBP"
    }
  }
}