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Mental Health Crisis Services (Crisis House and Crisis Line) - North East Lincolnshire

NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD

Buyer Contact Info

Buyer Name: NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD

Buyer Address: Health House, Grange Park Lane, Willerby, East Riding of Yorkshire, UKE, HU10 6DT, United Kingdom

Contact Email: hnyicb-hull.hnyicb.procurement@nhs.net

Status
complete
Procedure
limited
Value
1670855.0 GBP
Published
16 Mar 2026, 15:33
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
85140000 - Miscellaneous health services
Region
n/a
Awarded To
Rethink Mental Illness
Official Source
Open Find a Tender

Description

The service will provide support to adults with severe mental illness this will include but not be limited to: • non-medical support for those is crisis in a therapeutic environment; • crisis accommodation support, with the purpose to prevent admission to acute mental health and inpatient care; • access to residential respite care; • support earlier discharge from acute mental health services; • telephone mental health helpline, offering support over the telephone for people with long term mental health issues. The service will work in partnership with the Mental Health Crisis Team service within North East Lincolnshire.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: The service will provide support to adults with severe mental illness this will include but not be limited to: • non-medical support for those is crisis in a therapeutic environment; • crisis accommodation support, with the purpose to prevent admission to acute mental health and inpatient care; • access to residential respite care; • support earlier discharge from acute mental health services; • telephone mental health helpline, offering support over the telephone for people with long term mental health issues. The service will work in partnership with the Mental Health Crisis Team service within North East Lincolnshire. NHS Humber and North Yorkshire ICB are intending to award a contract an existing provider following direct award process C of The Health Care Services (Provider Selection Regime) Regulations 2023. Approximate lifetime value of the contract is £1,670,855 Contract term - 01/04/2026 - 31/03/2029 (contract term may be extended by two (2) years).

Lot 1 Status: cancelled

Lot 1 Has Options: Yes

Lot 1 Options: The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard

Lot 1 Award Criterion (cost): The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard

Raw Notice JSON

Expand raw payload
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  "date": "2026-03-16T15:33:59Z",
  "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 23:59hrs, 27 March 2026. Provider representations in relation to this intention to award notice should be submitted in writing to hnyicb.procurement@nhs.net\nThis contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.\nThe contract award was approved by Chief Operating Officer (Acting) and Deputy Director of Finance and Investment. No conflicts of interest have been declared in relation to the contract award.\nThe criteria applied to this intention to award was:\nBasic Selection Criteria\n- Mandatory and Discretionary Grounds\n- Suitability to pursue activity\nKey Criteria\nQuality and Innovation - 30% \nQuality is weighted highest because it represents the core purpose of the service - delivering safe, effective, patient centred care with the ability to adapt and improve. \nInnovation - 10%\nInnovation is weighted lower to ensure new approaches enhance service delivery without overshadowing essential quality and safety standards. It recognises the importance of improvement while preserving balance in evaluation.\nValue - 20%\nValue is weighted moderately to capture efficiency and cost effectiveness, while ensuring assessments do not become cost driven. This supports fair and proportionate evaluation and maintains quality as the primary focus.\nIntegration, collaboration and service sustainability - 20%\nThis criterion is weighted moderately because effective collaboration within the wider health and care system is essential for seamless pathways and long term sustainability. It supports ICS aims for joined up, system wide working.\nImproving Access, reducing health inequalities and facilitating choice - 10%\nImproving access and inequalities is weighted lower to reflect equitable access, addressing local health inequalities, and ensuring the service is configured around population needs. This weighting ensures providers who contribute to reducing inequalities are appropriately recognised\nSocial Value - 10%\nSocial Value is weighted at the required minimum standard and ensuring providers contribute to local economic, social and environmental wellbeing, while maintaining focus on core service outcomes.\nNHS Humber and North Yorkshire ICB have conducted an assessment of the Provider against the stated Basic Selection Criteria and Key Criteria and considers that the existing provider is satisfying its current existing contract, will likely satisfy the new contract to a sufficient standard, and the proposed contracting arrangements are not changing considerably.",
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    "description": "The service will provide support to adults with severe mental illness this will include but not be limited to:\n\u2022\tnon-medical support for those is crisis in a therapeutic environment;\n\u2022\tcrisis accommodation support, with the purpose to prevent admission to acute mental health and inpatient care;\n\u2022\taccess to residential respite care;\n\u2022\tsupport earlier discharge from acute mental health services;\n\u2022\ttelephone mental health helpline, offering support over the telephone for people with long term mental health issues. \nThe service will work in partnership with the Mental Health Crisis Team service within North East Lincolnshire.",
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    "title": "Mental Health Crisis Services (Crisis House and Crisis Line) - North East Lincolnshire"
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