NHS Integrated 111 and Urgent Care Service (Yorkshire and Humber)

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  "date": "2026-03-16T14:58:24Z",
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        "email": "wyicb-kirk.procurement@nhs.net",
        "name": "Martin Pursey"
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      "name": "WYICB PSR Review Panel",
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    {
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        "countryName": "United Kingdom",
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  "tender": {
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      "id": "85100000",
      "scheme": "CPV"
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    "coveredBy": [
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    ],
    "description": "Provision of an NHS Integrated Urgent Care and 111 Service covering the Yorkshire and Humber population, including, West Yorkshire, South Yorkshire, Humber and North Yorkshire and Bassetlaw (part of Nottingham and Nottinghamshire ICB). This is a joint procurement.",
    "id": "C422101",
    "items": [
      {
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            "description": "Advisory services provided by nurses",
            "id": "85141220",
            "scheme": "CPV"
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    "lots": [
      {
        "awardCriteria": {
          "criteria": [
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              "description": "100",
              "name": "the existing provider is satisfying the contract and will likely satisfy the proposed contract to a sufficient standard.",
              "type": "quality"
            },
            {
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              "name": "the existing provider is satisfying the contract and will likely satisfy the proposed contract to a sufficient standard.",
              "type": "cost"
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        },
        "description": "The Contract Authority; NHS West Yorkshire Integrated Care Board intends to award a contract to an existing provider following Direct Award Process C. The authority is publishing this notice in Find a Tender in accordance with the NHS Provider Selection Regime. \u003cbr/\u003eService: Provision of an NHS Integrated Urgent Care and 111 Service covering the Yorkshire and Humber population, including, West Yorkshire, South Yorkshire, Humber and North Yorkshire and Bassetlaw (part of Nottingham and Nottinghamshire ICB)\u003cbr/\u003e\u003cbr/\u003eThis is a joint procurement. Location of Services to be provided:\u003cbr/\u003eYorkshire and Humber ICBs\u003cbr/\u003eWest Yorkshire ICB\u003cbr/\u003eSouth Yorkshire ICB\u003cbr/\u003eHumber and North Yorkshire  ICB\u003cbr/\u003eNottingham and Nottinghamshire ICB (for Bassetlaw only)\u003cbr/\u003e\u003cbr/\u003e\u003cbr/\u003eContract Term - 1 April 2026 to 31 March 2033 - 7 years (5 years with an option to extend + 2 years)\u003cbr/\u003e\u003cbr/\u003eNUTS Codes: \u003cbr/\u003eUKE (Yorkshire \u0026 Humber)\u003cbr/\u003eUKF (East Midlands \u2013 for Bassetlaw)\u003cbr/\u003e\u003cbr/\u003eMixed Procurement Detail:\u003cbr/\u003eThe procurement of the NHS Integrated Urgent Care (IUC) and NHS 111 service was conducted as a mixed procurement in line with the requirements of the Provider Selection Regime (PSR). The service model combined core healthcare elements, namely clinical assessment, clinical advice, and urgent care navigation with essential non-healthcare components, including telephony infrastructure, call-handling technology, and associated operational support systems. These elements were inherently interdependent and could not be reasonably or safely separated without compromising the integrity of the IUC pathway, fragmenting user experience, or creating risks to service continuity and patient safety. Additional information: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 or the Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the Standstill Period. Representations by providers must be made to the relevant authority by 26 March 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the PSR.\u003cbr/\u003eWritten representations should be sent to wyicb-kirk.procurement@nhs.net.\u003cbr/\u003e\u003cbr/\u003eDecision made by: 2025/26 Yorkshire and Humber ICB Governance Boards\u003cbr/\u003e03.03.26 West Yorkshire ICB Finance Investment Performance Committee (FIPC)\u003cbr/\u003e\u003cbr/\u003eKey Criteria and Basic Criteria Assessment: \u003cbr/\u003e\u003cbr/\u003eThe key criteria have been applied to the review of the service with the adoption of a scoring approach.   This includes the performance of the provider against the contractual Key Performance Indicators (KPIs).\u003cbr/\u003eThe existing provider is satisfying the contract and will likely satisfy the proposed contract to a sufficient standard. \u003cbr/\u003eThe criteria of the PSRC have been applied as follows:\u003cbr/\u003eQuality and innovation (including performance): 50%\u003cbr/\u003eValue: 20%\u003cbr/\u003eIntegration, collaboration and service sustainability: 10%\u003cbr/\u003eImproving access, reducing health inequalities and improving choice: 10%\u003cbr/\u003e\u003cbr/\u003eSocial value: 10%\u003cbr/\u003e\u003cbr/\u003eScoring Matrix Applied:\u003cbr/\u003eQuality and innovation (including performance): 34%\u003cbr/\u003eValue: 16%\u003cbr/\u003eIntegration, collaboration and service sustainability: 8%\u003cbr/\u003eImproving access, reducing health inequalities and improving choice: 8%\u003cbr/\u003eSocial value: 10%\u003cbr/\u003e\u003cbr/\u003e\u003cbr/\u003eThe existing provider scored 76% above 70%, which is the Contract Authority\u2019s pass mark to proceed with the intent to award notice.\u003cbr/\u003e\u003cbr/\u003eFor the other aspects of the key criteria, the Contracting Authority adopted its standard scoring matrix. This consisted of grading the information from the review of service against the requirements listed within the statutory guidance for the Provider Selection Regime. \u003cbr/\u003e\u003cbr/\u003e\u003cbr/\u003e\u003cbr/\u003eThere were no conflicts of interests declared",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the Standstill Period. Representations by providers must be made to the relevant authority by 26 March 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the PSR.",
    "procurementMethodRationaleClassifications": [
      {
        "description": "The procurement falls outside the scope of application of the directive",
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL"
      }
    ],
    "status": "complete",
    "title": "NHS Integrated 111 and Urgent Care Service (Yorkshire and Humber)"
  }
}